We recently stayed at this hotel, and it exceeded our expectations in the best way possible. Our flight was delayed, and we arrived quite late, but the hotel had no problem accommodating us after 1:00 AM. Check-in was smooth, and we were welcomed warmly. The room itself was spotless and had a very charming, almost retro feel to it. Although the photos online make it look a bit old-fashioned, it’s one of those cases where everything is so well-maintained that it actually adds to the charm. The furniture was interesting, the bathroom tiles had character, and the carpet was cozy and well-kept—everything was just super cool! We also enjoyed a delicious breakfast. The food was genuinely tasty, and it made for a great start to the day. When we arrived late at night, we were greeted by a kind elderly gentleman at the reception. Although he didn’t speak English, he was very sweet and did his best to help us with everything we needed—thank you to him! All the staff we encountered were incredibly kind and always smiling, which made our stay even more pleasant. Parking was convenient too. When there were no spaces available in the main parking lot, we could easily park right at the hotel entrance. The view from our balcony was stunning, with a beautiful mountain landscape. I also want to mention that we called the hotel before our flight to let them know about our late arrival, and they reassured us that it was not a problem at all. Thank you so much for such a lovely stay and warm hospitality!

Stayed in August 2024

Great owners, very helpful. Cosy and comfortable rooms, tasteful food.

Stayed in July 2024

The sloping ceiling in our room. The air conditioner unit on the balcony.

The staff were very nice. The food was really good. Good cakes at breakfast

Stayed in July 2024

Good value for the money

Stayed in July 2024

Nothing

Nice room clean functional bathroom. Good parking for motorcycle, nice supper and breakfast. Easy to find. Friendly staff.

Stayed in July 2024

No ac

Friendly staff, good breakfast

Stayed in July 2024

Nothing to complain

The hotel is very clean and has an eye for details, great gym and lovely staff. Also, it is right across the street from Boario Terme, so you can just go out in bathrobe:) Great position!

Stayed in May 2024

Honestly, I can't find anything negative to say. I was a bit surprised initially to see the average age of the other residents, but considering that Boario Terme is, as the name implies, a thermal city, that's easy to understand.

Comfortable, quiet (we were concerned there could be some noise coming from the street, but with the store down, the room was perfectly quiet). The breakfast buffet is simply amazing. We also ate at the hotel restaurant, and it was always very good. In terms of location, the Valle Camonica was a real joy to discover.

Stayed in September 2023

Could hear neighbors chatting ant using the bathroom at night

Bed mattresses were firm and good

Stayed in September 2023

Pillows were not very comfortable but rest was great.

Very friendly staff and great location.

Stayed in September 2023

Bit more modern TV - could not log into my NF account for some reason. Never asked for help.

Superb friendly and helpfull staff! Rooms and bathrooms very clean. Good equipped bikeroom. Glutene-free meals are not any challenge here, breakfast allright (limited, but enough continental style, quite rich Italian style). Tasty dinners.

Stayed in August 2023

We loved the staff! Extremely helpful and friendly. No problems with or child (as he is small and loud) or our pet. Always willing to help. Dinners are yummy!

Stayed in August 2023

Very nice staff , clean , good location

Stayed in July 2023

Really friendly staff

Stayed in June 2023

Staff is so warm and the service is excellent!!! I highly recommend this family hotel for short or longer stay.

Stayed in May 2023

Very comfortable , clean and quiet, good breakfast, close to the Terme spa and only 10 min away by car to the location to see the oldest petroglyphs of Val Camonica The Owners/staff were very friendly and helpful

Stayed in October 2022

Good value for money. Not the newest of hotels, a bit small bathrooms but not really a problem. Nice and clean. Privat big parking on site.

Stayed in July 2022

Hotel Diana in Boario Terme is a classic city hotel; all personel is very friendly and helpful, and everything is well working and very clean. In the room you have aircon as well as a fan. The combination of those two makes perfect. Bars and restaurants are close by as well as minor mini-market or bigger supermarket. Parking is private and free of charge behind the hotel, where also one find the pool, which is only a few years old and very clean and quiet too. From the pool you have a view to the mountains. We stayed four days in total and would come back anytime. Our choice of this hotel was because of many positive recommandations, which were all very true. If one has any complaints about this place, it comes down to ones own choices. The hotel itself is top of what could be expected.

Stayed in July 2022

Very friendly

Stayed in July 2022

Amazing stay!! We were positively surprised by Hotel Diana. The hotel is extremely cozy, super well decorated, very clean, spacious. Friendly staff and very good breakfast. The swimming pool is also very nice. The mountain view from our balcony was simply amazing! Our stay was so pleasant, that we ended up staying longer than planned! :) The hotel is also in a great location, close to the main attractions of the city, we were walking around at night and it felt like a safe neighborhood. I would definitely recommend this hotel and look forward to returning soon! :D

Stayed in June 2022

We should not have had to ask for the air conditioning. The rooms may need some updating.

The breakfast was a good continental style breakfast and the drinks machine beverages were of good quality. The dinner time menu gave us an excellent choice of local cuisine. All the food at dinner we had was delicious and generous portions. Thank you Chef … particularly the Vitello Tonnato … it was wonderful!!! The public areas of the hotel were very classy and comfortable. The cleanliness of the hotel overall was very good. Friendly, accommodating staff.

Stayed in July 2022

Fantastic staff,so nice and service minded. Very good food and perfect cleaning!

Stayed in June 2022

First, all the staff were really nice and helpful. The room was simple but very clean and the pool is perfect for cooling off. We had a nice stay!

Stayed in June 2022

I would like to have a full refund for the 2days that wasn’t spent due to the rudeness of the owner of this hotel.. It all started like this , on Thursday I made a call to this hotel for the following information, I called asking if it’s possible to make a change on the date of arrival ( arriving a day earlier 20/09/24 and leaving 22/09/24 instead of 21/09/24- 23/09/24 ) and if it’s incurred charges, he said it’s possible but I would have to send a written message through booking.com help center in order to make this change , which was a right thing to do . After the call I evaluated my time situation and to avoid confusion, I decided not to send any message and remain with the initial booked. To be respectful I called the hotel back after two hours to informed them that there wouldn’t be need for changes anymore and there wouldn’t be arriving any message because I am sticking to the initial date booked and to thank him for the information and availability, he responded rudely but never understood why. On 21/09/24 we arrived at the hotel and checked in, he gave us the key to room 221 , we entered and the room was disappointingly small, no balcony, window with extremely close view of a dirty roof top of another building. Immediately we went back to the reception thinking he might have make a mistake or given to us an error key but we were wrong because he said that’s the available room, i informed him that it doesn’t correspond to the room booked on booking.com and if possible we have another room or a partial refund for the bad room, rudely he responded that the price of the bad room is the same with the big room with balcony I have booked and he can’t do anything about it . After this statement he left us there standing, we left him the key and went away. I would really want my full refund because the hotel ruined our vacation and we had to return home after a long drive

niente

Stayed in September 2024