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Reviews of Emerald Palace

Via Dell' Ariento 2, San Lorenzo, 50125 Florence, Italy

#184 of 382 hotels in Florence

Guests' Choice

Review score

Based on 1511 hostel reviews

8.7

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.7

  • Facilities

    8.5

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 12 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 2 nights

    You simply cannot beat the location. You cannot get any closer to all of the main attractions. I would absolutely stay here again in a heartbeat! Rooms are spacious, I liked that there were no bunk beds. First hostel I have stayed in with no bunk beds (and I've stayed in quite a few!). The staff were lovely and very helpful. I had a rental car and parked it in a lot they recommended down the street. I can't wait to come back and stay again!

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Great hostel!
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location! Excellent staff and really nice facilities ☺️

    Stayed in May 2025

  • Reviewed: 12 May 2025

    9.0
    Perfect Location!
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights

    - Honestly, the shower mat sucks. If they could improve one thing, it would better shower mats because they don't take much to be completely sodden.

    - Amazing hostel for location! The view from my room was INSANE. Everyday i'd wake up, and go to sleep and in a short walk from my bed i'd see the Duomo. - It was super hot outside but the hostel was pretty cool inside and provided nice respite from the heat. - I liked the kitchen, the common area and the outdoor terrace which was very peaceful at night. - Rooms are reasonably comfortable, I like the single beds vs a bunk bed. - I'm not writing this as a negative but you're literally above one of the most walked streets, it's kinda noisy but I mean you're literally in the centre of Florence! it didn't keep me awake, tbh I thought it was prettty cool. But you should be aware, it's not a quiet room:)

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 2 nights

    Nothing!

    The location is perfect: close to the main transport station, perfect for exploring the historic highlights. The room was spacious, really "A Room with a View". Nice common kitchen with terrace (and free coffee). The staff were very friendly and extremely helpful, they gave us excellent recommendation! They let us leave our bags before check-in and after check-out ...

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Best hostel in the heart of Firenze
    • Leisure trip
    • Solo traveller
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 4 nights

    Best hostel I've ever been. Clean, chill, with a beautiful terrace to socialize and hang out, in the very heart of the city. It felt like home. I will definitely come back!

    Stayed in May 2025

  • Reviewed: 8 May 2025

    9.0
    Awesome Place...Centrally Located.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wow! No elevator. 50+ rather steep steps. My suitcase was so heavy I needed help. I'll pack better next time. Will definitely go back.

    Wow! Super place. Comfortable and the staff great and very helpful. Centrally located so easy to get to where we wanted. Close to main train station where we rented a car.

    Stayed in April 2025

  • Reviewed: 3 May 2025

    10
    Enjoyable and comfortable
    • Leisure trip
    • Couple
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Perfect location, clean and neat property, amazing helpful staff.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Super helpful staff, very comfortable hostel, plenty of personal space, no bunk beds, excellent location.

    Stayed in May 2025

  • Reviewed: 29 April 2025

    10
    Awesome location, spacious and sparkling clean. Great value for money.
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Almost none. Just a couple of very minor thing: I think it's better if they can give clearer label on the trash bins to help in separating the waste, also providing stickers/label for foods in the fridge.

    The staffs were lovely! They're super friendly and helpful. Bathroom and everything else were sparkling clean. I stayed in their shared room and I got a very spacious room (not the typical bunkbed room!) and big locker (dont forget to bring your own padlock). Very nice common areas (especially the outdoor space) with free coffee and tea. But the best one is the location! Just a few steps away from the market and the church, also close to the terminal. But still very quiet in the evening. They also have 24 hrs reception.

    Stayed in April 2025

  • Reviewed: 29 April 2025

    10
    Amazing central place to stay
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    everything

    Stayed in April 2025

  • Reviewed: 29 April 2025

    10
    If you are in Florence, best possible place to stay.
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The property is located at the heart of the city with the best possible view. The staffs are very well man and very friendly. The facilities are well maintained.

    Stayed in April 2025

  • Reviewed: 28 April 2025

    9.0
    Good value for money!
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There was more privacy with the dorms on two levels, on the other hand it could make it difficult to get down with stairs (during the night when no lights in the room and it make noise)

    The location is good, the staff were nice, the property well equipped, there is a nice terrassa

    Stayed in April 2025

  • Reviewed: 28 April 2025

    9.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    A bit expensive but that is aligned with current Italy prices. Clean, near Duomo 5 mins and train station 5 mins. Good assistance from the reception and great free coffee (kudos for that!)

    Stayed in April 2025

  • Reviewed: 26 April 2025

    10
    Italy I miss you already!!!
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night

    Sorry, I didn't like having little time there, the place is incredible.

    I felt welcome at the reception... a surreal view from the room, perfect for those who want to be right in the center. I loved it and can't wait to go back and enjoy it even more.

    Stayed in April 2025

  • Reviewed: 26 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful room, friendly stuff, location

    Stayed in April 2025

  • Reviewed: 25 April 2025

    8.0
    Perfect budget hostel in great location
    • Leisure trip
    • Couple
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    One bathroom per one floor is not enough in the evening

    Staff was amazing. Location is perfect. There is good coffee and tea in the kitchen.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Room big with high ceilings. Clean. Comfortable mattress

    Stayed in April 2025

  • Reviewed: 24 April 2025

    9.0
    Great way to visit Florence while solo-traveling. Felt safe and everyone was so nice, very clean
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 5 nights

    Pillows could be more comfy

    Location, cleanliness, staff

    Stayed in April 2025

  • Reviewed: 24 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Location! It was close to everything! Staff are very nice, friendly and very helpful. The kitchen is always clean, and the bathroom is as well. The locker was big enough, which is good. Beds and pillows are comfy.

    Stayed in March 2025

  • Reviewed: 23 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Lots of stairs to get up to the check-in

    Great location!

    Stayed in April 2025

  • Reviewed: 22 April 2025

    8.0
    good location with this price
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness, quiet

    Excellent reception, friendly and helpful staff

    Stayed in April 2025

  • Reviewed: 21 April 2025

    10
    The staff are amazing, it’s nicely located. I will stay there again
    • Leisure trip
    • Solo traveller
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff are welcoming, friendly, and very nice. It’s also located close to the places to see. It’s inexpensive.

    Stayed in April 2025

  • Reviewed: 19 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Location is perfect

    Stayed in April 2025

  • Reviewed: 18 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is great,close to everything.

    Stayed in March 2025

Showing 1 – 25

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