Reviews of Flom Boutique Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Via Guelfa 41, San Lorenzo, 50129 Florence, Italy
#60 of 383 hotels in Florence
Guests' ChoiceReview Score
Based on 278 hotel reviews
9.1Score breakdown
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Cleanliness
9.4
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Comfort
9.5
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Location
9.2
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Facilities
9.3
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Staff
9.6
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Value for money
8.8
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Free Wifi
8.5
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Reviewed: May 18, 2025
Hilla
United States6 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Excellent location, near many attractions sites. A fairly spacious room with a comfortable shower that has good water pressure. Definitely recommend.
Stayed in May 2025
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Reviewed: May 16, 2025
Camila
Puerto Rico4 Reviews9.0“We had a really nice stay and enjoyed the time in Florence.”- • Leisure trip
- • Couple
- • Economy Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing.
The room was spacious and good. Also, the staff was really friendly.
Stayed in May 2025
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Reviewed: May 7, 2025
Chelsea
United States1 review10“My stay felt safe and comfortable. I would love to stay here again!”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 3 nights
There is nothing I disliked with this hotel!
Absolutely loved my stay at this hotel. The staff was wonderful and the room was very clean. The breakfast was delicious and staff there was also just as kind as the front desk. They let me take some pastries to go and provided me with a to go bag which I thought was great customer service. What I loved most is on our checkout date we were still able to leave our luggage with the front desk while we explored the city more. I would 100% stay here again and recommend it to all my friends if they are visiting Florence! I felt safe and welcomed here, and for it being my first time traveling that was really important to me.
Stayed in April 2025
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Reviewed: April 26, 2025
Liz
United Kingdom42 Reviews1 helpful vote9.0“A perfect small boutique hotel in central Florence.”- • Leisure trip
- • Travelers with friends
- • Economy Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing - all excellent.
Great location , very comfortable rooms , quiet , great breakfast. Lovely staff. Super helpful.
Stayed in April 2025
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Reviewed: April 24, 2025
Shaun
United States4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Excellent hotel not far from the train station. Very nice breakfast as well!
Stayed in April 2025
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Reviewed: April 24, 2025
Ahmed
Romania28 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
Nice place but too overpriced for what you get
Clean, comfortable and great breakfast.
Stayed in April 2025
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Reviewed: April 19, 2025
Blerina
Malta10 Reviews1 helpful vote9.0“Comfortable and clean with a delicious breakfast”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Noisy at night even with windows closed. Also central heating made it impossible to control room temperature. It was too hot and as a result we had to sleep with windows open. Our room was overlooking a busy and noisy road with cars and trucks passing by as well as screaming drunks at all hours of night . While the noise is not the hotel’s fault, the lack of control on room temperature was a problem
Amazing rooms fully equipped with everything new and spotless clean, extremely polite and helpful staff, very convenient valet parking and delicious breakfast
Stayed in April 2025
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Reviewed: April 17, 2025
Kimberley
United Kingdom2 Reviews10“Would definitely recommend!”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 4 nights
- • Submitted from a mobile device
Thought the city tax per person was a bit steep and could be included in the booking price as it did add up with it being per person. This was surprising.
Location was great. Staff were friendly, warm and helpful. Room was modernised and clean. Bed was comfortable and there was a pleasant patio.
Stayed in April 2025
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Reviewed: April 10, 2025
Janice
United States1 review10Exceptional- • Leisure trip
- • Travelers with friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
No lights by the bed to read by. The hanging lights by the bed were toofar away.
Location, friendliness, updated, clean.
Stayed in April 2025
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Reviewed: April 5, 2025
Karen
United States1 review10“Pleasant”- • Leisure trip
- • Family with young children
- • Economy Double or Twin Room
- • Stayed 2 nights
Clean, updated, friendly helpful staff, good location.
Stayed in March 2025
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Reviewed: March 31, 2025
Peter
United States9 Reviews1 helpful vote10“Wonderful hotel in an excellent location.”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Excellent location! Very clean hotel and comfortable beds.
Stayed in March 2025
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Reviewed: March 31, 2025
Paula
United Kingdom4 Reviews10“Excellent”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very central location, all staff were lovely and very helpful, the room was well equipped and very clean , I enjoyed the breakfast
Stayed in March 2025
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Reviewed: March 28, 2025
June
Singapore8 Reviews9.0“Lovely stay at Flom Boutique”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 5 nights
- • Submitted from a mobile device
Hotel and Room are very new, clean and neat. I love the breakfast and the staffs there were friendly. Location is superb and close to two korean restaurants as well as walking distance to the major attractions.
Stayed in March 2025
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Reviewed: March 27, 2025
Peter
United States9 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Wonderful recently refurbished rooms, very polite and engaging staff. Loved it!
Stayed in March 2025
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Reviewed: March 23, 2025
Gillespie
United States3 Reviews10“Highly recommend!”- • Leisure trip
- • Group
- • Economy Double or Twin Room
- • Stayed 1 night
Great breakfast selection; comfortable rooms and bathrooms; very clean; staff is VERY friendly and helpful! Great location too - short walk to all the major sites.
Stayed in March 2025
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Reviewed: March 22, 2025
Joseph
United Kingdom7 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Economy Double or Twin Room
- • Stayed 5 nights
Nothing everything was good!
Excellent location, friendly and knowledgeable staff and the rooms were lovely and clean! Also Good breakfast! Highly recommend!
Stayed in March 2025
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Reviewed: March 17, 2025
Brian
Singapore11 Reviews2 helpful votes10“Fantastic Stay and Highly Recommended!”- • Leisure trip
- • Group
- • Family Suite
- • Stayed 4 nights
- • Submitted from a mobile device
The only little shortcomings were 1) the lack of water glass for drinking and tooth brushing, only a couple of mugs in the living room and small plastic cups in the bathroom sink, which was surprising given the other parts of the room were so well designed and fitted, and 2) bath towels were still changed out everyday even though we hung them up to indicate we would like to recycle them. Perhaps housekeeper was too eager to ensure everything was perfect in their daily room cleaning - the beddings looked and felt brand new and fresh after each day’s housekeeping. The above are small issues that are not too difficult to correct. Otherwise everything else was perfecto!
Fantastic location. New tech, high quality finishes, well designed and superbly maintained. Even the door were heavy and sound proof and the door closers were built into the hinges and not those connected at the top. Efficient service, yet friendly and warm by everyone from front desk, to breakfast and housekeepers at the corridors. Too bad they don’t wear name tags so I couldn’t name them for compliments. Perfect housekeeping standards and high quality linen. Good quality big bottle amenities in bathrooms. High quality breakfast and great service from Mohamed and his team. Simple example: Breakfast opens at 7:30am officially, but they made special exception for us to start by 7:15am for a couple of days due to our day trips starting earlier. That was highly appreciated and just shows how focused they are on giving a great experience to their guests. Highly recommended and would definitely stay here again. Solid 5/5 🌟 🌟 🌟 🌟 🌟
Stayed in March 2025
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Reviewed: March 16, 2025
Yulia
Switzerland51 Reviews7 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
We could hear our neighbors a little too well, so the rooms are not very well isolated.
The location is great - close to Santa Maria Novella train station and close to the center as well. The breakfast was great too.
Stayed in March 2025
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Reviewed: March 9, 2025
Asha
United States4 Reviews10“Excellent location, clean accomodations and breakfast included.”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Excellent location, clean accomodations and breakfast included.
Stayed in March 2025
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Reviewed: March 5, 2025
Wilkinson
United Kingdom2 Reviews10“Lovely hotel, staff were so lovely , kind and helpful. Made us feel very welcome and safe as I was staying with my daugh”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bit if noise outside at weekend… kids hanging about the corner store. But they left before midnight
Clean and close to everything
Stayed in February 2025
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Reviewed: February 27, 2025
Garegin
Armenia1 review10“It was a wonderful stay, I’ll recommend this hotel to everyone who wants to stay in Florence”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
We liked everything.
The location was very convinient in the city center. The rooms were new and clean, with all the conveniences. The staff was very helpful. They organized for us everything we asked for, very polite and hospitable. The breakfast was very tasy and variable. The staff of the kitchen was very kind. I want to thank Alessandro and the kitchen staff for organizing my son’s happy birthday little event with candles and muffins. So grateful!!!
Stayed in February 2025
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Reviewed: February 20, 2025
Χάρις
Greece6 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
I could hear noise from the street
Everything was amazing, the room was comfortable and clean, the staff was great.
Stayed in February 2025
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Reviewed: February 17, 2025
Anna
United Kingdom59 Reviews7 helpful votes9.0“Lovely welcoming hotel, close to all major attractions”- • Leisure trip
- • Travelers with friends
- • Economy Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The bathroom- no heating. No extractor fan. The shower flooded easily.
Friendly, welcoming, helpful staff Location, 10 minutes walk from most places. Near main train station. Clean and modern decor Kettle and coffee machine in room Lovely breakfast selection
Stayed in February 2025
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Reviewed: February 11, 2025
Giulia
Hungary3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Everything was perfect! We enjoyed our stay. The staff was really nice, good breakfast, nice room, we will be back for sure!
Stayed in February 2025
