Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Molise hotel reviews
  4. Isernia hotel reviews
  5. Reviews of Grand Hotel Europa

Reviews of Grand Hotel Europa 4 stars

Viale Dei Pentri 76, 86170 Isernia, Italy

#27 of 34 hotels in Isernia

Guests' Choice

Review score

Based on 47 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.3

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    6.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 1 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    V good variety of breakfast, and lovely friendly staff.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Noises coming from the bar. Curtain not closed to the wall letting light coming in

    Very good

    Stayed in July 2024

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Hot Tub
    • Stayed 1 night

    Loud, couldn't sleep Saturday night - there was music for some kind of party below the hotel until 3am. Another morning before 7am was woken up by construction work that was being done at the facility. It was not a restful stay. Own felt back and provided a discount - he was very nice and accommodating. Bedrooms are a bit outdated, but clean. The bathroom was newly renovated and lovely. Noise surrounding this facility is the biggest issue.

    Excellent staff and service. Owner very nice and helpful. Clean rooms and bathroom. Ordered dinner to bring to room - food was excellent as well. Everyone was very nice and helpful. There ability to understand and speak English was very good as well.

    Stayed in May 2024

  • Reviewed: 11 December 2023

    7.0
    pleasant for 1 night stay.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Kind of outdated.

    Breakfast is ok. They serve us coffee instead of us making it.

    Stayed in December 2023

  • Reviewed: 30 September 2023

    8.0
    Good time dinning with plenty of room. Triple rooms were good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 10 nights
    • Submitted via mobile

    Outdoor parking lot could be paved.

    Breakfast and the restaurant

    Stayed in September 2023

  • Reviewed: 16 October 2022

    7.0
    Not a bad place. Just don’t use their laundry service 😖
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I used their laundry service and had sticker shock. I was charged the same price for t-shirts as dress shirts to have cleaned. It was outrageous. It wasn’t like they had to press them or anything. They were like underwear, T-SHIRTS!!! I received no satisfaction from the staff.

    It was clean and convenient.

    Stayed in September 2022

  • Reviewed: 16 October 2022

    9.0
    convenient to shopping and a good value.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was very clean and the staff were friendly. They had a variety for breakfast. It was the first hotel where I saw eggs 😊

    Stayed in September 2022

  • Reviewed: 21 September 2022

    7.0
    Won’t be returning.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No bath plug, cigarette stains on bath and basin. Hairdryer cuts out after 2 mins. A/C not working, room was 26C, outside temp 21C.

    secure parking

    Stayed in September 2022

  • Reviewed: 14 September 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The premises have really dated and old style furniture and interiors. Gives a very stuffy feel to all spaces. Corridors have low light. Hotel was not very busy and all guests were crammed into same wing making it quite noisy due to other guests. Quite far to walk into town and city centre. Hotel entrance has direct access to public bar and betting station making it feel unsafe considering easy access of strangers to the premises. Overpriced

    Good reliable internet wifi signal. Broad selection of sweet and savoury products for breakfast. Functioning aircon in room. Restaurant on site Free covered parking with direct access to hotel Fridge in room

    Stayed in September 2022

  • Reviewed: 10 September 2022

    8.0
    Nice stay friendly staff great restaurant
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Rooms need to be updated

    Restaurant was wonderful

    Stayed in August 2022

  • Reviewed: 19 June 2022

    8.0
    Ideal location for exploring Molise and central Italy by car.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    It’s a long walk to the centre of the old town.

    The restaurant is excellent. Breakfast was good. Very friendly service. Nice pool. Very good Location for exploring Molise, Scapoli, Barrea, etc.

    Stayed in June 2022

  • Reviewed: 16 September 2024

    3.0
    Clean and convenient but very outdated.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very outdated. Poor lighting in the halls. Scary to return to rooms at night. Lots of construction going on.

    Convenient location and lots of parking. Big bathroom and lots of towels and toiletries.

    Stayed in September 2024

  • Reviewed: 17 April 2024

    2.0
    Wish I spent a little more for something comfortable
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds were very uncomfortable and the Air in the room never cooled below 24 degrees Celsius. It was very hot. The room is extremely dated and they smelled of smoke.

    It was close to many things and decently priced.

    Stayed in April 2024

  • Reviewed: 9 October 2023

    10
    The staff was very accommodating and the restaurant was superb. Every meal was cooked to perfection
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast open a little later

    Breakfast was excellent

    Stayed in September 2023

  • Reviewed: 23 July 2023

    3.0
    Hot and couldn’t wait to leave
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning didn’t work

    Stayed in July 2023

  • Reviewed: 2 July 2023

    5.0
    Ok stay!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We had an issue with our air conditioning that we expressed three times to front staff and was not addressed properly! Was warm in our room the whole stay there!

    Location was close to family which was perfect! Rooms were big and clean! Bathrooms big and clean! Room service staff pleasant.

    Stayed in July 2023

  • Reviewed: 23 May 2023

    10
    wonderful stay.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    too much good food.

    everyone was so nice. it was in a perfect locations

    Stayed in May 2023

  • Reviewed: 22 May 2023

    10
    Great place be sure to stay here
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows could have been fluffier!

    Location staff facilities you name it!

    Stayed in May 2023

  • Reviewed: 17 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was no air conditioning or swimming pool available which were particular features I book it for.

    Breakfast was very good.

    Stayed in September 2022

  • Reviewed: 23 August 2022

    5.0
    21st century stay with spotty Wi-Fi.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the Wi-Fi was spotty or didn’t work at all. The decor could use some basic maintenance and an upgrade to the currant century.

    I enjoyed how modern the facility looked from afar.

    Stayed in August 2022

  • Reviewed: 16 August 2022

    10
    Great. Will definately revisit. Nice customer service.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The birthday pastry could have been less cheesy, and more appetizing.

    Jon Carlo was great at English translation. And the reception staff. Dinner was great.

    Stayed in July 2022

  • Reviewed: 11 June 2022

    10
    solid stay close to Isernia
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    the hotel is getting a little bit old, things are getting a bit dated, like the bathroom, the carpets, etc..

    location is easy to reach by car, the hotel had everything we needed

    Stayed in May 2022

  • Reviewed: 10 June 2023

    4.0
    going to find a different hotel for our next visit
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    No AC/ no safe in the room / pool not open…etc breakfast very disappointing never replenished items..asked several time for hot water hot food was cold cold food warm

    location

    Stayed in June 2023

  • Reviewed: 23 June 2022

    10
    over all good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    service in the restaurant party of 4, did not receive my order with the rest of the party..I had to cancel 30 minutes after ever was done eating

    facilities —pool

    Stayed in June 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: