Due to poor insulation, noises from the street can disturb your sleep - I'd suggest bringing earplugs. Breakfast wasn't satisfactory for me. They had fresh apples, but no seasonal fruit. Croissants and bread weren't high quality either, and the choice was limited.

The location is simply excellent, right across the Hercolaneum ruins, 8 mins from the station and the main attractions, super friendly and helpful staff - both the reception and in the breakfast room

Stayed in November 2025

Due to the location of the hotel and being on the main road to the site, the road cleaners started early in the morning and weren't very quiet, even with the windows shut.

Hotel location is right opposite Herculaneum site so ideal for location. We went out of season so the hotel was quite, breakfast was simple but perfect to fill up on before a day exploring. The staff were very friendly and helpful. We loved sitting out on the terrace of an evening with a beer, very lovely.

Stayed in November 2025

car parking arrangements are good BUT stopping to drop off or pick up luggage outside the hotel is a nightmare. Its even a big challenge for taxis.....the hotel staff try to do their best to help but there is very little they can do.

perfect location, good breakfast, really helpful staff.

Stayed in September 2025

We arrived in the rain and had not seen, right at the bottom of the reviews, that the carpark was not on site! Parking was one of the icons in the facilities section, but did not mention that it was a good 10 minute walk away (unfortunately in the rain!) and €10 a night! Had we known that we would have looked at other places. The photos were very deceptive, I had expected a small garden area from the pictures, but it was a rooftop terrace, covered with fake plants! There was a very SLOW lift to the 1st floor and then stairs or change to another paying lift! We were on the 2nd floor, so if you find stairs difficult, check first where your room is! The room itself was decent, with a tiny balcony although we had trouble locking the french windows. Bathroom was good with a large shower, although the toilet flush was not the best!

Check in went well, staff were very helpful. We were close to Herculaneum which we had never visited before. There was an interactive museum close by about the eruption of Vesuvius in 79AD which was very interesting. Restaurants were easy to find and good value. Breakfast was good. We had to leave in the early hours of our last morning and the night porter was very good, giving advice on where we could park the car closer to the hotel for a few hours overnight and helping us with luggage - again. The airport was only 20 mins away and easy enough to get to.

Stayed in October 2025

The street noise and traffic noise.

The hotel is in an absolutely fantastic location as far as the ruins of Herculeaum, the station and the town of Ercolono. The staff were friendly and helpful. There's no getting away from the fact there's a degree of street noise, especially traffic.

Stayed in October 2025

The mattress was very uncomfortable and leaned to one side.

The staff were friendly. The hotel is conveniently Location right across the road from the ruins though it is a long uphill if you want to take the train from Ercolano Scavi station (about 6-7mins). The buffet was basic Italian style, but as was expected. There is a really nice balcony area but you must order drinks from reception (no staff at balcony).

Stayed in October 2025

Must be careful on stairs, no elevator seen, although it wasn’t a problem for us, it might be for others.

Staff were pleasant and friendly. Location of property fantastic. Breakfast was nice.

Stayed in September 2025

Great location right by the entrance to Herculaneum, very friendly and helpful reception staff. Loved our comfortable room and the drinks terrace.

Stayed in September 2025

Parking and loading/ unloading were complicated due to lack of space at the hotel, restrictions due to no vehicles zone, and the walking distance to the parking lot.

Stayed in September 2025

There are significant additional charges for everything, even drinking water once you check out, so make sure to purchase your own water etc.

Absolutely lovely hotel with great breakfast and excellent staff. Great location and facilities.

Stayed in July 2025

Warm welcome, lovely hotel and perfect for visiting Herculaneum

Stayed in April 2025

- The view through the window wasn’t like the one presented in the hotel description. - At the beginning safe wasn’t there. For a request the hotel staff brought it but it was broken 😅 - If you need to go somewhere before breakfast time, of course inform on the reception but most probably you will get only coffee (very tasty!) with things like cake or biscuit.

The terrace was amazing, rooms were clean and receptionists were very, very helpful. Around 8 min to Ercolano Scavia train station. 20 min to the closest beach. Good base for the travels around.

Stayed in June 2025

Nothing

Ideal place to stay for visiting the historical site which is directly across the road. The room was comfortable and the added bonus was having a private balcony. The hotel also has a terrace in which you can use to chill out. The staff were very friendly and helpful with any of our queries. In particularly the young gentleman who worked the reception desk who directed us to the parking facility. The parking facility was also very convenient and reasonably priced. The staff at the breakfast buffet and cleaning staff were also very friendly.

Stayed in May 2025

Car park located some 300 m from the hotel entrance, but then, it worked out ok.

Very friendly staff, comfortable room, and location, location, location, right by the entrance to the Heculaneum ruins. Stay overnight and enter the ruins in the morning to avoid the crowds.

Stayed in May 2025

The trade off with the position opposite the entrance to Herculaneum was the traffic noise from the road immediately outside.

Lovely rooms, comfortable and clean, staff friendly and very helpful. A good breakfast, nice terrace area and ideal location for visiting Herculaneum.

Stayed in May 2025

Ideal location for a visit to the Herculaneum ruins being located directly opposite the site. Also a good location for experiencing local food. Appreciated having a balcony!!!

Stayed in April 2025

It was a little noisy at night but was expected being so close to the high streets.

Great location with Herculaneum archaeological site just across the road. The site was more enjoyable for us than Pompeii with two young children being a smaller site and more preserved. Other attractions nearby...the "Golden Mile" of Villas and Reggio Portici palace and botanical gardens. Two train stations within easy reach. We used the vesuvio express which leaves from near Ercolano train station to reach mount Vesuvius (great experience) The staff of the hotel were very friendly. Good range of food available for breakfast. Nice communal terrace.

Stayed in April 2025

The bed was not especially comfortable.

The location,staff and breakfast was excellent.

Stayed in April 2025

Minor gripes: The balcony and poor furniture - stools for sitting out were very disappointing. Air-conditioning good. The shower head (and another room's) were broken. Mine was fixed almost immediately after I had reported the problem to reception but the very next day, it was returned to its broken state. Sounds like they have a limited number of good ones they switch. Didn't like dragging my heavy case up the many flights of stairs whilst trying to keep up with the concierge. Turned out there is a lift from the first floor to the second. Didn't like the metal staircase external to the building. Couldn't see an alternative fire escape route.

Location ideal. Room good. Great breakfast. Very helpful English speaking staff organised many things for me including a wonderful Amalfi boat trip at short notice and safely stored my luggage on the last day when I visited Herculaneum across the road.

Stayed in April 2025

Only down side was the bedroom ,we had 3 different rooms and they need a bit of updating

The staff were excellent, very friendly and helpful, bedroom was cleaned every day and the breakfast was very good, always enough

Stayed in April 2025

Good facility and nice value.

Stayed in April 2025

The bed was a uncomfortable and the bed cover a little worn/old. The balcony was a bit untidy with torn netting to hide the air conditioning units.

The location was good as it is right across the road from the Herculaneum ruins. Breakfast was standard compared to other hotels we stayed at in Italy. The staff were very friendly and helpful. The internet was good.

Stayed in April 2025

Lots of stairs were hard on us but we managed - the shower needed an update but these are minor - the staff were excellent the place was spotlessly clean and we were very happy with our stay.

Stayed in April 2025

A curtain missing in room allowed streetlighting in at night.

Attentive service, great breakfast, superb location. Would thoroughly recommend.

Stayed in March 2025