Via Cavour 18, Central Station, 00184 Rome, Italy
#369 of 958 hotels in Rome
Guests' ChoiceBased on 329 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
9.0
Value for money
8.1
Free Wifi
8.3
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End of dialog contentReviewed: May 10, 2025
Laveirge
United StatesNothing.
Staff is extremely friendly and very helpful. Any and all requests were honored, and assistance was offered. The room is very clean. Love the on-site restaurant, and the bar is well stocked. One block from Roma Termini is so convenient. Walk a couple blocks at your at the Basilica where Pope Francis is in turned.
Stayed in May 2025
Reviewed: May 6, 2025
Ruby
United Arab EmiratesBreakfast
Room was big and nice
Stayed in May 2025
Reviewed: April 19, 2025
Maruša
SloveniaBreakfast could be better. Breakfast room is dark and not so nice.
Nice room, good location.
Stayed in April 2025
Reviewed: April 16, 2025
Carole
United StatesGreat central Rome location, near train station and metro. Busy area so expect some traffic noise . Beautiful old hotel with comfortable beds, hot showers, good breakfast.
Stayed in April 2025
Reviewed: March 19, 2025
Anna
IsraelThe decor of the room is outdated, and the furniture is old.
The staff was warm and welcoming, spoke good English and had a sense of humor. The room was very clean and the bed was comfortable. The breakfast was nice.
Stayed in March 2025
Reviewed: January 26, 2025
Anne
United KingdomThe only problem was that my room key didn’t work quite a few times, so I missed some of the lectures as I had to keep going to reception
Stayed in January 2025
Reviewed: December 7, 2024
Daniel
United StatesStaff friendly and helpful. Close to train station and wonderful restaurants.
Stayed in December 2024
Reviewed: October 1, 2024
Laura
AustraliaGood location. Appreciated the upgrade from a single to a king room Staff very helpful and great housekeeping Very happy with my stay and would stay again and recommend to others
Stayed in September 2024
Reviewed: September 12, 2024
Poitras
CanadaThe weather was horrible but that's not their fault
Breakfast is great, fabulous orange juice from red oranges
Stayed in September 2024
Reviewed: September 4, 2024
Nicholas
United StatesPrice
Good location near train station
Stayed in September 2024
Reviewed: September 3, 2024
Charlene
United KingdomElectric and air con in room cut out a few times in the night.
Great location, clean.
Stayed in August 2024
Reviewed: August 24, 2024
Phil
United StatesNothing!
The service from the staff is always exceptional!! The rooms are always very clean with plenty of extras. Breakfast is extensive and the staff there is also very attentive! Just a great hotel in the center of Roma!!
Stayed in July 2024
Reviewed: August 24, 2024
Gudrun
NorwaySomewhat disappointing breakfast buffet for a 4 star hotel, also loud radio music on speakers in the breakfast room which was a disturbance. No major complaints apart from this, and very pleased with the stay overall!
Beautiful room with good size and very high ceiling, very comfortable bed. Staff was mainly pleasant, but seemed a bit stressed at times, especially during breakfast.
Stayed in August 2024
Reviewed: August 23, 2024
Janine
AustraliaThe staff at breakfast are very unfriendly.
Excellent location and nice rooms. Breakfast is a great added bonus
Stayed in August 2024
Reviewed: August 20, 2024
Tegan
AustraliaGreat location and staff were very friendly.
Stayed in August 2024
Reviewed: August 17, 2024
Hueimei
TaiwanThe customer service center replied the customer message was very slow, basically not working to solve the problem. The breakfast was ok but too expensive not worth the price
The location was very close to the Rome terminal.
Stayed in August 2024
Reviewed: August 3, 2024
Saqer
United Arab EmiratesThe bathroom was clean but had a smell.
The location and the staff
Stayed in August 2024
Reviewed: July 29, 2024
Michelle
AustraliaI like the helpful staff the relaxed atmosphere and the rooftop bar in the sister hotel across the road was spectacular! I also liked the fact that I could leave my bags safely there all day after checking out because I had a late flight and when I came back, I could relax in the lounge use the bathroom etc. It was very convenient and close to the main station, from which I went straight to the airport.
Stayed in July 2024
Reviewed: July 24, 2024
Lauren
United StatesNothing
The room was beautiful. The breakfast was delicious. The location was perfect. Would definitely stay again.
Stayed in July 2024
Reviewed: July 14, 2024
Samah
United Arab EmiratesSewage smell came from the bathroom.
The room was super elegant and comfortable with all the amenities, the breakfast was basic, the location was near by most of the attractions.
Stayed in July 2024
Reviewed: July 9, 2024
كايد
EgyptHonestly, nothing, everything is wonderful and bright
From the first moment I arrived at the hotel late at night, and I was supposed to check in at 2 p.m., the surprise was that the person in charge of the reception found me a wonderful room and accommodated me in it. The hotel is truly creative, wonderful, proficient, and humane. The receptionist, you are wonderful.
Stayed in July 2024
Reviewed: June 5, 2024
Alexander
RussiaComfortable hotel , very attentive staff .
Stayed in June 2024
Reviewed: April 27, 2024
Susan
CanadaNo ‘extras’ - bathrobe/slippers; conditioner or body lotion; couldn’t adjust shower head
Excellent location if you are taking train - 3 minutes walk. Lots of cafes /restaurants nearby Large room (by European standards) comfortable beds & plenty of hot water
Stayed in April 2024
Reviewed: April 23, 2024
Ping
United KingdomThere is no backrest for the bed which is a little bit inconvenient if you'd like to read for a while before sleeping. The room itself is quite, though for consecutive 2-3 days, there were people talking loudly (at least feeling loudly) in the hall way around 5am - I was waked up by that talking, though I didn't really try to open the door to interrupt - my guess is that the people who were talking might be cleaners who just came to start working (not 100% sure).
The location is excellent, very close to the main train station and subway stops for lines A & B. The breakfast is excellent too. The room is relatively small, but good enough for a single person.
Stayed in April 2024
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