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Reviews of Hotel Kraft This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Solferino 2, Santa Maria Novella, 50123 Florence, Italy

#75 of 384 hotels in Florence

Guests' Choice

Review Score

Based on 536 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.0

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    8.6

  • Free Wifi

    8.7

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Showing 1 - 25

  • Reviewed: January 8, 2026

    9.0
    Wonderful
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The restaurant and rooftop bar is great! The all year rooftop pool is a unique feature.

    Stayed in January 2026

  • Reviewed: January 6, 2026

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Beautiful

    Stayed in January 2026

  • Reviewed: January 6, 2026

    10
    Great hotel and quiet location.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Quiet location.

    Stayed in January 2026

  • Reviewed: January 5, 2026

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 3 nights

    Nothing

    We stayed at this hotel for 3 nights and loved it from the very beginning. It has a wonderful rooftop restaurant, a pool, and a relaxing chill-out area. The staff is extremely friendly and the hotel is pet-friendly, which we really appreciated. There’s a convenient underground parking nearby included in the stay. The location is about 15–20 minutes from the main tourist center, which worked perfectly for us. Overall, a wonderful place to stay!

    Stayed in December 2025

  • Reviewed: December 22, 2025

    8.0
    Comfortable stay. Friendly staff. Good food.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Very little

    Lovely pool and restaurant. Friendly staff. Good food. Comfortable bedroom.

    Stayed in December 2025

  • Reviewed: December 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooftop pool and the breakfast were amazing.

    Stayed in December 2025

  • Reviewed: November 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Fantastic rooms and breakfast. The staff where lovely

    Stayed in November 2025

  • Reviewed: November 24, 2025

    10
    Lovely stay!
    • Leisure trip
    • Travelers with friends
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were absolutely lovely! The manager surprised me with a sweet birthday card and offered us drinks to celebrate — such a thoughtful and heartwarming gesture. The breakfast was amazing as well, and the team there were so friendly and hospitable. They truly made our stay feel special!

    Stayed in November 2025

  • Reviewed: November 23, 2025

    9.0
    Too short but excellent in all respects. I’d book again in a heartbeat.
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It’s about 1.5 km from central Florence. It’s an easy, flat walk along the shore of the Arno to get there. So, if you don’t mind walking, the location is a less pricey option than being in the center of Florence.

    The room was small but perfectly functional and comfortable. There were many design touches I appreciated. The windows could be opened, light switches were thoughtfully placed and actuated with authority. The heated towel racks were a really nice touch. The quality of the linens was excellent as was their turndown. Breakfast is available for 20 euro but, if you are a breakfast eater like I am, it was nice to have.

    Stayed in November 2025

  • Reviewed: November 22, 2025

    10
    We loved our hotel as we loved Florence
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 14 nights

    Liked it all

    Superb hotel had everthing

    Stayed in October 2025

  • Reviewed: November 9, 2025

    10
    Beautiful stay in a great hotel.
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast is €20 per day if not included in your booking of the room. I think this is expensive.

    Peaceful location, generous size of room, my room had a lovely juliet-style balcony. Excellent service from reception staff. Very nice rooftop pool and restaurant/bar, giving amazing views of the Florence skyline.

    Stayed in November 2025

  • Reviewed: November 6, 2025

    10
    Lovely
    • Family with young children
    • Superior Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    NA

    It is located close to many wonderful sites and walking along the Arno. The rooftop bar/restaurant is the best place to start the day and to relax in the evening. The staff is great.

    Stayed in November 2025

  • Reviewed: November 4, 2025

    10
    Amazing view from the hotel restaurant!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    -

    Great location, beautiful rooftop and amazing staff!

    Stayed in November 2025

  • Reviewed: November 4, 2025

    10
    Wonderful staff. Very clean, comfortable room. Good location around 20 mins walk to main centre.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    The staff are wonderful

    Stayed in October 2025

  • Reviewed: November 2, 2025

    10
    Amazing hotel, with stunning roof terrace, great atmosphere and super friendly staff!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Our room was a little small, maybe better to book direct? Also the fan didn't work in the bathrooma and reported it but didn't get fixed during our stay.

    Amazing hotel! Staff so welcoming, roof top bar and restuarant a wonderful place to spend time with a great atmosphere. Roof top pool great even when cold outside. What a view from it all! The bar staff and restaurant staff so friendly, it really made our stay. Steak Florentine amazing! Also clocked my birthday with no prompting with 2 free drinks. Walk into Florence along the river was perfect - didn't feel too far out.

    Stayed in October 2025

  • Reviewed: November 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a bit small

    The rooftop terrace is super nice! The all year round open and heated pool was a nice surprise. We changed to this hotel after the previous one had a broken bed and we were refused to switch rooms. We booked very short notice and arrived well before check in time but our room was already ready - we were super greatful for this as my boyfriend had to work and take a couple of meetings. Bed was comfy too and the food in the restaurant a bit expensive (70€ for two Aperol, two Pasta al Pesto, 1 water) but good.

    Stayed in October 2025

  • Reviewed: October 29, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night

    Its a bit of a walk from center of the city and maybe missing a coffee machine in the room.

    This classic Italian style hotel is not far from the train station but a 20min walk from the center. Newly renovated so rooms are fresh and facilities nice. Staff kind and breakfast surprisingly good for being Italy with fresh omelettes being made to order.

    Stayed in October 2025

  • Reviewed: October 28, 2025

    10
    Located away from the busy city centre in a quieter suburb, overall a great City stay hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Unfortunately, they can’t help with the weather, so to avoid the rain (20-24th Oct) the spa was a little disappointing.

    Great location - 15min from Duomo, clean rooms and building, varied restaurant menu, great buffet breakfast, attentive staff and service, heated outdoor pool on roof, great views from the rooftop and bar prices competitive.

    Stayed in October 2025

  • Reviewed: October 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A little far from the city center

    Stayed in October 2025

  • Reviewed: October 26, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very large and had 2 bathrooms. Had everything we needed as a family. The staff were so helpful and friendly would definitely stay at this hotel again. The breakfast was lovely and we had chance to go in the pool.on the roof top. Was fab. There was nothing not to like about Hotel Kraft

    Stayed in October 2025

  • Reviewed: October 25, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Loved the breakfast staff. Always made sure we had everything we wanted. Breakfast was delicious and the code flowed.We were upgraded to a larger which was really comfortable. The view from the roof was fantastic. Eleven minutes from the train stazione..

    Stayed in October 2025

  • Reviewed: October 25, 2025

    10
    Beautiful and spacious
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful spacious room, comfortable bed. Good location, 10-20 minutes walking distance to all the main attractions in the town centre

    Stayed in October 2025

  • Reviewed: October 24, 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    N/A

    Convenient location, clean and spacious room, very friendly and helpful staff

    Stayed in October 2025

  • Reviewed: October 24, 2025

    8.0
    This hotel is somewhat far from the Central part of Florence. Be prepared for a 20 minute walk to the main part of town.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The deluxe room felt a little cramped. There was only one good chair for sitting in. The air conditioning was hard to adjust. Breakfast is not included.

    The terrace on the roof had a spectacular view.

    Stayed in October 2025

Showing 1 - 25

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