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Reviews of Hotel Metropole 3 stars

Via Nastro Verde 2, 80067 Sorrento, Italy

#76 of 90 hotels in Sorrento

Guests' Choice

Review score

Based on 219 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    7.9

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 20 August 2025

    9.0
    Superb
    • Family with young children
    • Economy Double Room
    • Stayed 12 nights
    • Submitted via mobile

    The location is more convenient for those who have a car

    Nice rooms, very good breakfast, bar open till late, staff always ready to help

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Everything went as expected
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    - Rooms may be renewed - 2.50€ for 1/2 L low quality plastic water at the bar is crazy Suggestion: offer some water in the minibar

    - Excellent staff - Good breakfast - All major services are properly offered

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Very enjoyable stay hotel was fabulous staff fabulous pool fabulous..
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Dangerous walk back at night

    Staff extremely friendly & chatty

    Stayed in July 2025

  • Reviewed: 9 August 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Property was clean .sunbeds were good. Walking to the shop were danger because no foot paths for walking. Have to walk on the road with cars buses etc

    Stayed in August 2025

  • Reviewed: 7 August 2025

    7.0
    Friendly hotel with great pool area
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights

    On the first night, our room was very hot compared to the air conditioned corridors, It seemed as though the windows to our room had been left open, which had made the room warm and we weren't able to feel the benefits of the air conditioning until a couple of nights into our stay. There was also a slight musty smell in our room, as it was one that had not been renovated.

    The pool area was great and breakfast was good with a range of options and a nice balcony to eat on. Overall cleanliness of communal areas was great. Staff were friendly and attentive. The hill was a slight inconvenience, but the lovely views on the walk down made it worth it!

    Stayed in July 2025

  • Reviewed: 18 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioning

    It was clean and the staff were nice.

    Stayed in July 2025

  • Reviewed: 28 June 2025

    7.0
    Wouldn’t return
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Location, way too far from action with no footpath for much of the trek. Pool area is run down. Breakfast is average and toaster is broken.

    Clean rooms and elevator.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice location in Sorrento. Good breakfast, nice staff, paid parking (10€/day) available. Nice experience overall.

    Stayed in June 2025

  • Reviewed: 25 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    If walking the road can be a bit hairy crossing. Beds could be better.

    Nice hotel, good size pool. Staff at pool area excellent. Very good breakfast and place very clean. Stunning views on walk into town.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nice clean hotel. Lovely views. Friendly staff. Good value for money for Sorrento.

    Stayed in May 2025

  • Reviewed: 21 April 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The only thing I would say was the hill up to the hotel but it was manageable.

    The hotel was very good, all staff were brilliant and nothing was too much trouble.

    Stayed in April 2025

  • Reviewed: 17 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Very tidy, pretty hotel. Clean rooms, beautiful landscape, good breakfast and nice and helpful staff! 1/2h walk to city down the hillside, bus also goes near to hotel often and is cheap. Easy to go other places near Sorrento.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    8.0
    Great hotel
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great hotel,situated on the road out of Sorrento with bus stops just up the road, the walk into Sorrento took around 15 mins. We stayed three nights, taking their advice on a day trip to Capri which I highly recommend, it was a small group tour. Next door to the hotel is a lovely little restaurant which I would also recommend. The hotel is lovely and clean, however our room was a little dated, particularly the bathroom. We also struggled with the noise from other guests, particularly on our corridor, who were extremely noisy into the early hours. Breakfast was good, but we did not have dinner. All the staff were lovely, particularly the barman in the evening and the guy who checked us in and advised us on the trips.

    Stayed in April 2025

  • Reviewed: 6 April 2025

    9.0
    Comfortable, great location and a fantastic team!
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The decor is slightly dated and lighting in the bathroom dim, however, these are only minor issues. We arrived the day after it opened for the season so everything was clean and fresh.

    It was clean and comfortable. The team were amazing and helpful and gave us some good local tips! The food in the restaurant was also fantastic.

    Stayed in April 2025

  • Reviewed: 5 December 2024

    8.0
    I had a great time with my friends
    • Leisure trip
    • Group
    • Comfort Double Room with Balcony
    • Stayed 7 nights

    I had an amazing view of the Bay of Naples. The room was spacious. Hotel staff were very friendly. Hotel was clean

    Stayed in November 2024

  • Reviewed: 13 October 2024

    8.0
    Lovely facilities, short walk from centre.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Walk to hotel from main town did not have paving all the way (maybe 70%). We didn’t mind too much - you can google earth the route down to see. (The walk does have a beautiful view though!!)

    The pool & room were really nice and clean - matched photos and bathroom was nice too. All recently furnished. Also very close to the Queen Giovanna Baths - short walk

    Stayed in July 2024

  • Reviewed: 8 October 2024

    7.0
    Good location and facilities for the price
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately we were in a room behind reception which was a little noisy but we were so tired from our adventures we didn’t notice too much. The walk to Sorrento does mean walking along a busy road without a foot path for half the way but as long as you are sensible it’s pretty straightforward and safe. It’s a full 30mins to get to the train station. Get a taxi if arriving with luggage by train! Only real complaint is the cleaners left our window open during the day and unfortunately we had a couple of mosquitoes get in our room. Which means I have a few bites.

    Very clean and pleasant hotel with reasonable bar and food prices! Room was comfortable and WiFi worked well. Fairly close to the centre of Sorrento with a 15 minute walk into town. Staff were really friendly and helpful especially when we had an early check out!

    Stayed in October 2024

  • Reviewed: 27 September 2024

    9.0
    Great room and lovely staff
    • Leisure trip
    • Couple
    • Junior Suite with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Difficult to get a bus into the city. Having to pay for a pool towel was very petty for an upmarket hotel.

    Breakfast was excellent as were dinners and drinks at the hotel. Pool was very nice. Scenery was good.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    8.0
    Two days in Sorrento
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    The hotel is like 20 - 25 min walk from the city center. There is a bus stop almost in front of the hotel and it is very convenient to use it (you can buy the bus ticket with a card from the bus). The capuccino at breakfast was horrible - they gave me a soluble powder capuccino instead of a real Italian one. Huge disappointment!

    The hotel is very nice. They have their own private parking right in front of the hotel. The room was very big and with a terrace. The bath was also quite big. The staff is nice. The breakfast is OK but nothing special. They were so kind to let us leave the car at their parking after we checked out so that we had time to explore Sorrento.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    We had a lovely stay at Hotel Metropole, the staff were amongst the nicest I have encountered. Thank you again!
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Certain parts of the property felt quite dated, I.e, the bathrooms.

    The staff — all members of staff, including bar, breakfast and night staff, were amazing. We felt really taken care of, in particular the gentleman working night shift who went over and above every time we saw him to check we had an umbrella for the rain, pressing the lift button before we arrived so it was there, and ensuring our orders were taken at the bar when no one was around.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    Reasonable, but not as enjoyable as we were hoping for
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    Water in the outdoor pool on a chilly side, while other open air swimming pools in near by hotels was pleasantly warmer. Mosquitoes close to the pool (corner close to bushes and vegetation) were annoying, so we had to move away, luckily we found areas where they were absent. Hotel located adjacent to to quite busy road, on a sharp bend, so noise of traffic was disturbing, aggregated by warning horns used by drivers quite often - not idyllic...

    Breakfast. Value for money. Decent room and amenities

    Stayed in September 2024

  • Reviewed: 7 September 2024

    8.0
    Good value
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Not much, everything was great for what you pay. Small issues with flies and rain water coming in through the door. Nothing major.

    Comfortable bed, pool area is nice (except for by the trees as there’s a lot of mosquitoes! , pool bar has wide selection. Location not far from sorrento, 5 minutes walk with no path, then further 10 minute walk to centre.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    7.0
    Value for money
    • Family with young children
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Buses were not 20 mins Not the easiest walk into town

    Value for money. Lovely friendly staff

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Lovely staff, great staff, very comfortable
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 9 nights

    Coffee!! Considering we were in Italy, the coffee was terrible. Coffee at breakfast in most hotels normally isn't great but this was the worst we've had so far, like boiled coffee. We thought the coffee in the bar area would be good as they had a machine but that was just as bad. I don't think the staff knew how to work it correctly (definitely the case for cappuccino because the milk wasn't done correctly) or the quality of coffee beans was terrible - very bitter.

    Lovely hotel, v friendly staff which made a huge difference to our stay. Breakfast was good, enough selection for everyone. Bar food v. good.

    Stayed in August 2024

Showing 1 – 25

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