I think they need to improve breakfast choices. its way to simple breakfast as compare to similar category and rated hotels. Breakfast make you feel that you are staying in budget hotel. Baby chair are not safe to use, I inform the management I hope they will replace them immediately.

little far from the city but good location and lovely view. Owner of the hotel & staff are welcoming, friendly and cooperative. I was not happy with the choices of breakfast options, but Mr. Giovanni make us special breakfast on request : )

Stayed in May 2025

Very friendly staff, especially the older man working at breakfast. Rooms big, quiet, and clean. Great balcony! Breakfast fine. Plenty of parking. The only possible negative is that it’s a bit isolated if you don’t have a car. We did have a car, so we enjoyed our stay.

Stayed in April 2025

When I looked at the view from my balcony and bathroom window, I could have stayed a week! Such a beautiful view to the ocean and mountains rising up from the water. Very kind staff. Gorgeous patio for breakfast!

Stayed in April 2025

I couldn't stay longer.

Quiet and surrounded within a well cured garden atmosphere and enjoying splendid views of Capri Island, the Vesuvius and beyond.

Stayed in February 2025

Rooms a little tired. No food around pool late afternoon

Modern and a nice pool area

Stayed in October 2024

The shower was not clean and the 3rd bed was uncomfortable

The structure, the view, the staff.

Stayed in October 2024

The lift was noisy from inside the room

Stayed in October 2024

Maybe… complimentary biscuits to have with the tea/coffee . Instead of packet's for shower gel, Maybe a bottle of shower gel to match the body cream? The hotel menu needs to be changed daily… rather than the same menu for a few days. As i was without car this hotel is more suitable for persons with a car. I found it enjoyable walking but if people had issues with walking about then the hotel may not be the right choice . However that said the hotel/ staff offered a very obliging shuttle to the train station. This again was above their role.

Breakfast was lovely ., Staff very attentive . Everyone went above their role to ensure everything was enjoyable .

Stayed in October 2024

Hotel slightly detached from village

Well located for trips to ruins and Vesuvius. Excellent staff, very flexible providing transfers to/from local station. Great language skills and very welcoming. Stunning views all round

Stayed in October 2024

The shower was either too hot or too cold. The menu in the restaurant was somewhat limited' .Tom was very good and spoke to the chef who cooked what we wanted.

A personalised approach. Especially Antonio who was very accommodating of all our requests.

Stayed in October 2024

Only downside was swimming pool was not heated

Staff, building and grounds were fabulous

Stayed in October 2024

Spacious room which was very clean and comfy. Lovely views of Mount Vesuvius. Staff were friendly and very helpful. Buffet breakfast with plenty on offer.

Stayed in September 2024

It was a bit difficult to get the right temperature out of the bath tap.

This hotel met all our expectations. Antonio at the reception, and Giovanni at breakfast were both very helpful, and the rest of the staff too. The rooms are big, the mattress is comfortable. Beautiful view to Vesuvio and the sea. Gluten free options are available, ask for it as it’s not displayed. Tea, coffee, kettle in the room. Swimming pool is a bonus even if it was cold this time of the year, it was lovely to chill out at. For us it was the perfect location to discover the area (Naples, Pompeii, Vesuvio, Amalfi coast), we hired a car, they have a huge parking space. We booked wine tasting with them and it was a great experience.

Stayed in September 2024

The dinner menu was small and never changed, which was a shame. Dinner could be a lot more imaginative. Surprising really as it is also an 'events' hotel with a large hall at the rear and a large al fresco 'events' dining area. In comparison the restaurant/pizzeria 300m up the hill had a menu 4 times bigger at a third of the price.

Beautiful hotel with lovely surrounds and glorious pool and poolside with manned bar. The expansive room had fabulous views from the large L shaped balcony toward Isola Capri on one side and Mt Vesuvius on the other side. Hot water was instantly available. Buffet breakfast had a plentiful choice of fruit, cereals, patisserie, and hot choices incl. scrambled eggs, served in the restaurant with great views of the poolside and Vesuvius. The staff were a real bonus - so helpful and willing. Well done all.

Stayed in September 2024

Change the dinner menu every day

Same breakfast every day , may be can change some presentations

Stayed in September 2024

Everything. The staff are amazing. Antonio and his Team make you so welcome and cannot do enough for you. The hotel is beautiful with the most magnificent views of Capri. Food was fantastic with excellent service.

Stayed in September 2024

The location was stunning. Rooms clean, friendly staff, nice pool, good parking. Would highly recommend.

Stayed in September 2024

Friendly. Great views.

Stayed in September 2024

It's a little out of the way so not much is easy accessible without a taxi or car - the hotel was extremely helpful and do offer a shuttle service during the day. But it wasn't the case that you could just wander out to other places. I'd would also because of this liked a more expansive menu in the hotel restaurant - or a poolside day menu, club sandwich, panino etc.

Staff were incredibly helpful, charming - service was excellent.

Stayed in August 2024

Nothing really. The location means you ideally need a car to get here but it's worth it. There is a train station in Torre Annunziata but you'd need to know the timetable.

When we arrived we couldn't believe our luck. A hidden gem that looks so good in real life. The staff were amazing all week, especially the super helpful Antonio and Thomas who treated our girls like his own. We loved the pool and just chilling out in this area. The room was spacious, we had a double bed and a double sofa bed and still there was enough room. There was a good breakfast and the lunch/evening menu gives you enough options for a few days.

Stayed in September 2024

LONG WALK FROM PARKING

LARGE ELEGANT ROOM, VERY COMFORTABLE, GREAT STAFF!!

Stayed in August 2024

Exceptional service from Antonio and the team They went above and beyond to ensure everyone's stay was first class. Fantastic rooms and facilities. Restaurant was excellent. Pool area with pool bar. Again first class service from Antonio and the team.

Stayed in September 2024

The way the stuff was clean the room, is not outstanding! As they kept mixing clean towel’s with dirty ones and they did not change the pillow cases or any of the bedsheets. Apart from that I had an amazing time over there. The food was all so great! It’s a beautiful hotel!

The stuff was very friendly, Antonio and Tomaz deserve 1000 starts.

Stayed in August 2024

Breakfast was very samey and not a huge selection. The restaurant menu was rather limited but they were more than happy to go off menu. Tom who seemed to run the restaurant was a delight! When Antonio or the very nice lady whose name I didn't get or Tom were not on duty, the other staff could find a few things more difficult, often due to their limited English which was still a lot better than my Italian!

Our stay at the Palazzo was brilliant. From before we even arrived, Antonio was in contact with me, helping to arrange our stay to make the most of our time. It is perfectly situated to visit Pompeii and Mount Vesuvius, both of which are a must. Would highly recommend a private guide for Pompeii to get the most out of it...... Antonio organised one for us, as well as sorting out all our tickets etc while we were there. Nothing was too much trouble. The pool isn't huge but was enough to keep my 15 and 12 year old happy after our trips out. Our rooms were a good size and both had great views. For us the beds were very comfortable. Breakfast is buffet style and was enough to fuel us for the day. We only ate once at the restaurant (lunchtime) and the food was nice and they were happy to go off menu (which was a little limited) to cater for us. There isn't a huge amount around the hotel and the road does not have a pavement, so a car would be really helpful (driving is not for the faint hearted though), although they do offer a shuttle to and from the station which is down a steep hill. I would not want to walk it! There is a lovely little restaurant about a 5 minute walk up the hill which we visited most night for dinner. Its very popular locally and so booking is often necessary. But dinner for 4 with drinks was always under EUR 50. Would highly recommend this hotel to explore the region.

Stayed in August 2024