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Reviews of Hotel Ristorante El Caracol This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Pineta 3, 54026 Mulazzo, Italy

#5 of 13 hotels in Mulazzo

Guests' Choice

Review Score

Based on 35 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    8.6

  • Staff

    9.7

  • Value for money

    9.2

  • Free Wifi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 3, 2025

    10
    Perfect place for your holiday
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    This place is very cosy and comfortable. The view from the room is breathtaking . The restaurant is perfect also.

    Stayed in May 2025

  • Reviewed: September 28, 2024

    9.0
    Superb restaurant in a simple village hotel.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    It surpassed expectations. We did not expect luxury at the price we paid. The room was simply furnished, the bathroom adequate, clean and sufficiently equipped for a one night stay.

    Excellent value for money. For a one night stopover it could not be faulted. Comfortable but simple bedroom combined with astonishingly high quality food in the restaurant. Situated in lovely village.

    Stayed in September 2024

  • Reviewed: September 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant in hotel food tasted like it was store bought and the waiter forgot to put in part of our order

    Wonderful location the morning staff was wonderful.

    Stayed in September 2024

  • Reviewed: September 14, 2024

    10
    Exceptional
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Leaving

    Totally blew my mind this place, what a lovely hotel and area, think its probably the best paella I've had, fantastic welcoming staff. Wow

    Stayed in September 2024

  • Reviewed: August 27, 2024

    9.0
    Viva Espagna
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Great view, good food, nice owners. Very quite small town and we extended our stay spontanously. Great area for hiking.

    Stayed in August 2024

  • Reviewed: July 28, 2024

    9.0
    Fantastic place with fantastic restaurant.
    • Business trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Only batroom is very very small - especially shower corner was for a big guy like me big challange.

    Very nice place, not far from higway. Last part of route is a little bit adrenaline but 4x4 is not neccessary :-)). Rooms are quite small, but with fantastic view. Standard italian breakfast - only sweet, but dinner in hotel restaurant was absolutly unforgettable. Highly recommended.

    Stayed in June 2024

  • Reviewed: June 16, 2024

    10
    Great small hotel!
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good

    Friendly personel, good location, combination between hotel and restaurant is great

    Stayed in June 2024

  • Reviewed: May 13, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Staff is super kind Location is superb, surrounded by the woods, stunning view over the village Cozy restaurant with a mix of local and ethnic (Spanish) cuisine

    Stayed in May 2024

  • Reviewed: September 4, 2023

    10
    Charming little family run hotel.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Great value - so no complaints. Highly recommend.

    Wonderful stay in a charming little hotel and town. We stopped over here for the night and great value. Everyone at check in and at the restaurant was very friendly. The dinner was superb! The room was very clean and cosy with a nice view of the old town.

    Stayed in September 2023

  • Reviewed: August 20, 2023

    10
    Great Restaurant.
    • Leisure trip
    • Travelers with friends
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Great location

    Maluzzo village

    Stayed in August 2023

  • Reviewed: August 10, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Great place. Beautiful location the room was comfortable and very clean. The host and the staff were amazing. We recommend it!!

    Stayed in August 2023

  • Reviewed: July 25, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night

    Food was fantastic. Great hospitality. Great location.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Awesome team driving the hotel!

    Stayed in July 2023

  • Reviewed: May 10, 2023

    9.0
    We had a wonderful stay and would be happy to stay again in the future.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights

    There was nothing to dislike.

    The breakfast was a continental breakfast with juice, bread, croissants, tea or coffee. We were offered more of everything if we wanted. All the items were fresh and the table beautifully laid. The hotel is situated in an ancient town and is surrounded by places to walk plus a view to the mountains all around. It was a pleasure to eat breakfast and dinner with such views from the windows. The hotel is run by a family and all of the members were friendly and very welcoming.

    Stayed in May 2023

  • Reviewed: April 11, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Food Personal Cleaning View

    Stayed in April 2023

  • Reviewed: April 10, 2023

    10
    Szuper.
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    -

    The view from the terrace was beautiful. The food in the restaurant was delicious. It was a quiet, peaceful place to stay.

    Stayed in April 2023

  • Reviewed: September 14, 2022

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Can't think of anything we disliked

    8 of us arrived, hot and tired by bicycle on our Via Francigena trip. It's a long steep ascent to Mulazzo but the views from the hotel when we arrived were fantastic. Check in was efficient and friendly. There was a secure place to put our bikes. The rooms were slightly old-fashioned (which we liked) and comfortable. We were soon clean and sitting on the verandah by reception drinking delicious chilled, slightly fizzy local wine. We ate at the hotel restaurant in the evening which had a Spanish theme. Paella was very good, as was the crema Catalans desert.

    Stayed in September 2022

  • Reviewed: August 6, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    one od the key elements of the stay, the bed was making incredibly much noise, something like that should be fixed - maintenance that goes without saying.

    Great location with charming view, especially from your room and terrace. Good service and food. Very friendly and welcoming hosts, overall very nice vibe of the place for shorter or overnight stay

    Stayed in July 2022

  • Reviewed: August 4, 2022

    8.0
    Nice hotel at the heart of the Tuscany mountains
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    some rooms with a noisy bed unfortunately, certainly easy to fix !

    great food, great sight, great staff! Coming for the second time there!

    Stayed in July 2022

  • Reviewed: July 25, 2022

    9.0
    We stopped here on our way to the coast. However the area deserve to spend additional days.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    nothing

    Good breakfast with magnificent view

    Stayed in June 2022

  • Reviewed: July 21, 2022

    8.0
    Clean room, friendly hosts
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    It's a bit far away from everything, you only got one restaurant and a wine bar in the town, no grocery store, breakfast was a bit light

    Great value for money, the room was very clean, friendly hosts

    Stayed in July 2022

  • Reviewed: July 21, 2022

    10
    Views of the mountain village
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    We stumbled about this place and found it a great place to spend the night on our way through.

    Stayed in July 2022

  • Reviewed: July 16, 2022

    10
    Beautiful scenery, welcoming and crisp clean comfort
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were welcoming and friendly. The view from our room and the breakfast area is stunning! Breakfast was simple but tasty with great coffee. The staff were so kind, letting our friends who were not staying at the hotel, come for breakfast one morning. The room we had had a cute terrace and stunning view of Mulazzo with bells ringing out every so often across the valley. The room was very clean and cool. There is also parking available beside the hotel. We would love to come again 😊

    Stayed in June 2022

  • Reviewed: May 19, 2022

    9.0
    Borgo tour
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    I would say the bidet in the bathroom.

    First of all the kindness of the owner, the landscape from the terrace and the on site restaurant which served good quality food.

    Stayed in May 2022

Showing 1 - 25

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