Piazza San Pietro Caveoso - Rione Pianelle, 75100 Matera, Italy
#29 of 49 hotels in Matera
Guests' ChoiceBased on 227 hotel reviews
9.2Cleanliness
9.3
Comfort
9.4
Location
9.8
Facilities
9.1
Staff
9.5
Value for money
8.6
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2025
Thomas
United KingdomWhen we made the reservation several months ago, we didn’t know it was part of the Small Luxury Hotels collection, we discovered it upon arrival and were very pleased, as we are members as well. Everything lived up to the high standards we usually experience with this brand. Compliments to the entire staff who contribute to enriching the story of Sant’Angelo.
Stayed in May 2025
Reviewed: 11 May 2025
Marti
South AfricaNeeded a bit more light in the room. Maybe a loose standing lamp?
The interior, location, staff.
Stayed in May 2025
Reviewed: 26 April 2025
Matthew
United KingdomSuper well organised parking and transfer to the old town. Great location.
Stayed in April 2025
Reviewed: 23 April 2025
Olivia
United KingdomAmazing setting and location. Staff are super friendly and helpful. Rooms are luxurious and comfortable. Highly recommend
Stayed in April 2025
Reviewed: 22 April 2025
Michael
MaltaNothing much
Excellent location and lovely staff Simple but beautiful decor
Stayed in April 2025
Reviewed: 18 April 2025
Lori
United StatesTV did not connect to internet.
The location is great, fabulous views. Clean, friendly staff. Great breakfast. Overall great place!
Stayed in April 2025
Reviewed: 30 March 2025
Marcelo
BrazilExcellent boutique luxury hotel with the best location and outstanding service. If you are looking for an excellent stay in Matera, look no further.
Stayed in March 2025
Reviewed: 18 March 2025
Luca
United StatesAmazing rooms carved into the rock, relaxing atmosphere and delicious breakfast with local products. Plus, the location is perfect for getting around Matera on foot. A must try at least once in a lifetime!
Stayed in March 2025
Reviewed: 4 November 2024
Morena
AustraliaLoved the location and the very spacious cave room for a unique experience, delicious breakfasts
Stayed in November 2024
Reviewed: 5 October 2024
Sung-kyung
South Koreabreakfast, cleaning
location
Stayed in October 2024
Reviewed: 3 October 2024
Igor
United StatesWi-Fi signal is practically nonexistent
Stayed in October 2024
Reviewed: 19 September 2024
Julia
United StatesAmazing location , beautiful room - highly recommend .
Stayed in September 2024
Reviewed: 17 September 2024
Weiying
TaiwanI booked the wrong room, maybe there could be a better choice for my own preference
the reception lady was very nice and friendly; the breakfast experience was amazing
Stayed in September 2024
Reviewed: 8 September 2024
Sabrina
United KingdomN/A
Top hotel in Matera! Just incredible! Staff super helpful and friendly, breakfast and view amazing! So well located!
Stayed in September 2024
Reviewed: 5 September 2024
Kostas
GreeceThe room was not the same as the photos on booking.com when I told them the manager told me that the photos are general of a category of room and she got upset when I told her that I will leave the hotel if they don't give me the room I saw on booking . Finally they changed the room to a better one but not the one I have booked
Location was great
Stayed in September 2024
Reviewed: 22 August 2024
Felix
GermanyValet parking does not work well. Waited over 45 minutes for the car and the pick-up to the valet parking location didn’t show up. Had to pay and book a taxi to receive the car myself. Second valet parking experience was still with a 20 minute delay. Plan a lot of time if you need to access your car. I would advise the hotel to switch valet parking operator or invest in the hotel’s shuttle service.
Absolutely beautiful property, stellar views, amazing caves, luxurious, feeling like James Bond himself, super friendly and helpful stuff, best hotel in Matera
Stayed in August 2024
Reviewed: 20 August 2024
Karl
AustraliaNothing
This property is really an incredible place inside an even more impressive town. I stayed in the cave room and it was just such a great experience ! The breakfast is lovely and in a great setting and the staff are super lovely.
Stayed in August 2024
Reviewed: 5 August 2024
Richard
United KingdomExtra charge for eggs at breakfast, in-room fridge did not work, limited menu for expensive dinner in restaurant. Didn't quite live up to expectations. Expensive paking option.
Amazing cave room, fabulous location, and views.
Stayed in August 2024
Reviewed: 5 August 2024
Marco
AustraliaN/a
Breakfast was in an amazing restaurant , catering to all needs. It also was a great location to have an amazing dinner and watch the sunset over Matera. Great location but a 15 min walk into the heart of Matera , shuttle bus available if required. Rooms were very modern and clean.
Stayed in July 2024
Reviewed: 30 July 2024
Arnela
New ZealandNothing. Everything was great,
The whole hotel facility and how it was set up was great. Our room was so tastefully decorated and beautiful, the view from our patio was amazing. The breakfast was fantastic with a great choice of food. The staff was very friendly and accommodating. The location was excellent, so close to everything but quiet. Highly recommended.
Stayed in July 2024
Reviewed: 17 July 2024
Patti
CanadaThe rooms are dark not well lite. As you are in a cave like room it will be darker than you expect. Just something to note. Staff are not particularly accommodating.
Matera is amazing. This property is very nice, great location and the rooms are unique. Lovely location to explore from. Beautiful breakfast room and delight breakfast buffet. Luggage assistant is remarkable.
Stayed in July 2024
Reviewed: 13 July 2024
Diana
United StatesN/a
Beautiful hotel rooms, very clean. Our room had a wonderful balcony where we drank wine into the late night.
Stayed in July 2024
Reviewed: 10 July 2024
Ann
United KingdomWe had a wonderful three night stay at the Sant ‘Angelo in Matera. Our room was fantastic with amazing views of the Sassi region of Matera. The staff at the hotel could not do enough for us. They were truly exceptional from the member of staff who carried our luggage up a number of steps to our room in the heat to the breakfast staff who greeted our every request with a smile. The Sant’Angelo is an exceptional hotel and I thoroughly recommend a stay here.
Stayed in June 2024
Reviewed: 9 July 2024
Mia
United KingdomWould absolutely recommend it. Amazing views over Matera and the staff are so lovely.
Stayed in July 2024
Salzburg, Austria
Venice, Italy
Herceg-Novi, Montenegro
Pescasseroli, Italy
Stellenbosch, South Africa
Trento, Italy
Istanbul, Turkey
Sandown, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content