Breakfast was quite basic with little variety day to day.

Location definitely met our needs. We wanted something just outside the city with a traditional Tuscan vibe. The staff at Villa Cheli were also very helpful and friendly. Very pet friendly too which made our stay more relaxing.

Stayed in April 2025

Restaurant was closed

Room temperature, cleanliness

Stayed in January 2025

The location is a little more remote than we had anticipated. A car is a huge advantage. As the villa is built on a very steep hill ,it is not really appropriate for elderly people or anyone with mobility issues. Some of the rooms are further up the hill than the main building and are difficult to walk to in wet conditions.

The villa is absolutely beautiful.

Stayed in September 2024

Top service, very friendly English speaking staff. Great location, historic building with fantastic outside area, well maintained. Good breakfast, free parking.

Stayed in October 2024

Restaurant closed 3 nights during our 3 week stay Recommended other restaurant and got taxi there but was closed. No tea making facilities on arrival and asked to go to reception to get cups and milk ( told this was probably due to a them used for a wedding. The sun loungers definitely need to have cushions as very uncomfortable

Beautiful setting, True Tuscan experience. All staff very helpful. Evening young waitresses always smiling and very pleasant. The pool was amazing.

Stayed in September 2024

Very helpful staff. Room comfortable and in a good location.

Stayed in September 2024

We were in a room at the front of the hotel which has a large terrace with table and chairs. Whilst we were told the terrace was for use by just 2 rooms , other guests often spent time there smoking and chatting . I feel a sign should be located to advise the terrace is only accessible for these 2 rooms only. The only natural day light into the room was from a glass panel in the door and the room therefore felt very dark.

The location is peaceful, pool area wonderful and relaxing and hotel and grounds so charming and beautiful. Cannot fault staff who are all so professional and nothing too much trouble for them. We stayed for a week and ate 4 nights in the restaurant , food was truly excellent. The hotel is dated but that's the whole charm and I would not hesitate to return. Thank you Villa Cheli for making our stay so memorable

Stayed in September 2024

The bed springs were very noisy, which made sleeping challenging at times. The evening restaurant food could only be described as dull, tasteless and disappointing given that we were in Italy. Breakfast was ok, the bread rolls were stale, not all the boiled eggs were cooked, but there were a variety of cakes to choose from.

The room was spacious and had a fabulous view. The pool area was clean and the hotel in general was clean.

Stayed in September 2024

Facilities in the room can be improved

Good location to visit many wine yards. Very close to town centre

Stayed in August 2024

Bed was very comfortable, though the pillows were too hard.

Beauyiful building and great swimming pool.

Stayed in September 2024

Breakfast can be improved with more variety of choices. Very limited considering the price of the hotel. Missing of slippers in the room. Vibe could be much more better. This expectations are according to the price and the value expected.

It is for a proper Tuscany experience. The entrance is very charming with the villa view and the hills on the back. Worth for many pictures. Room was clean. Customer service very good. Pool we didn't have the chance to try but it had a nice view of the sunset.

Stayed in September 2024

Air conditioning a bit old fashioned and not great, could do with a refurbishment of the rooms. Breakfast was a mess, it was like being in a canteen, had to struggle to get anything, the coffee was awful. the buffet was set up in a very small room with no space to get anything. The location is OK for Lucca if you drive in but very expensive by taxi.

Room a good size, Pool good and clean. But you need to pay 3 euro to hire a towel !

Stayed in August 2024

The breakfasts were a bit disappointing, limited choice, and the prepared fresh fruit soon ran out and wasn't replenished. The tea/coffee machine was in an awkward corner, and caused congestion....only room for one person...and not all the guests were patient, waiting for their turn. Teabags and coffee in our room were not replaced after the first night....we stayed for four nights.

The restaurant Les Camellias, headed by chef Mirko was splendid. Eating Al fresco, in the soft warm evening air, In front of beautiful Villa Cheli was magical. Mirko's food was superb and he soon knew exactly what we liked. Fine dining in wonderful surroundings. The swimming pool was a great size, plenty of sunbeds, and lovely views of the surrounding countryside.

Stayed in July 2024

Air con could be stronger, our room was pretty warm!!

Excellent location, fantastic pool, great food.

Stayed in July 2024

Breakfast was poor

Nice place The feeling of Toscana we had completely

Stayed in July 2024

The restaurant

The staff

Stayed in July 2024

The restaurant was quite bright and not very intimate if that’s what you want.

Lovely comfortable room in a wonderful setting. With free parking. Friendly staff and good food.

Stayed in April 2024

Restaurant closed. Minimal tea and coffee facilities .

Lovely old villa with great views and gardens. Lovely staff and good breakfast.

Stayed in March 2024

WiFi signal is not good. And breakfast is a bit too simple

Nice place to stop by if u travel to Florence by car

Stayed in March 2024

No hooks! Hardly anywhere to hook our towels and clothes except for a closet. The rooms needs to be more geared as a hotel room.

Stayed in September 2023

A well assorted breakfast, but no home made touch. Wish the pool didn't close down at 2000. An evening swim would have been lovely.

A lovely place to land after late flight and restaurant managed a nice bite to eat upon arrival for our group. Couldn't ask for better place to stay close to 40° In August. Would have loved AC in the messanin flat.

Stayed in August 2023

- location - breakfast - helpful staff

Stayed in September 2023

the hight floor supposed be for storage

the roome very diferent then the pictur the cill bellow 1.50 m in the most of the room and verry amaal window it is not suposed be room for rent

Stayed in September 2023

It was a quite remote location and it was sometimes hard to get a taxi. The staff was however helpful with calling a taxi when going in to central Lucca during daytime.

Large room with a large bathroom. Beautiful views and a nice backyard with a large pool.

Stayed in September 2023