Amazing onsens, view of the ocean, tatami mats, shuttle bus, Japanese dinner

Stayed in April 2025

Buffet breakfast

Japanese and French restaurants

Stayed in March 2025

We had an excellent time at this hotel in Atami. I booked 2 twin rooms for myself and a couple of family members for 2 nights in the Ocean Wing part of the hotel with half board included (Japanese breakfast and dinner) and we were very happy with our stay. Amazing things about the hotel we liked: - Fantastic sea view from everywhere from the hotel, including our rooms and the terrace on the reception floor - The hotel staff were very friendly and polite to us throughout. - Great real hot spring baths, including open air ones - Atami is one of the best Onsen places in Japan. There are private baths you could book too. - Japanese dinner (inclusive) was amazing with lots of local fish and vegetable ingredients dished with such beauty and intricacy. - Japanese breakfast (inclusive) was also great. - They accommodate vegetarians very well for breakfast and dinner. - They offer a shuttle bus service to and from Atami station. - Atami is less known to overseas tourists so there is an authentic feel to it. We stayed here to visit Hakone, which isn’t far on the train. There are lots of interesting small traditional shops in the town. - You get a discount voucher for drinks etc for skipping room cleaning. Things to note: - Main onsen baths are traditional ‘naked’ public baths (you could book a private one however) - The hotel complex is massive so it takes a bit of time to get used to what’s where. - For us, inclusive breakfast and dinner were Japanese and a prefixed menu. There are other restaurants in the hotel including a French one I think. - You can’t easily walk down to Atami town so it’s best to use a taxi or a shuttle bus. The beach in Atami is very tiny. We would really recommend the hotel! :)

Stayed in April 2025

When we booked, we were attracted by the buffet dinner in the grand dinning room, turned out we were serving a set dinner, it was high quality but not what we expected. Should have more info on that.

The room has a beautiful view of the ocean, many spa to choose, free shuttle is convenient.

Stayed in March 2025

There was a definite language barrier even with Google Translate. Our dinner (half board rate) was not what we'd reserved, but got the meals figured out by the second morning.

A truly authentic Japanese experience. The onsens are great. We were the only Westerners at the resort. We kept our windows open so we could hear the ocean all night. The onsens are separated by gender. There is an option for a private onsen that we did not choose. No need for swim suits.

Stayed in March 2025

nil

Very good sea view, 3 hotspring places with one of them have stunning view at night, high hospitality standard.

Stayed in February 2025

Too much walking. I stayed at the horizon wing of the hotel and in order to go for meals I have to go to the lobby, walk ~6 minutes to the ocean wing then take another elevator to 2/f. I personally don't have waking issue but I would imagine it would be very hard for people have even slight walk issue.

Restaurant is huge like cruise ship. (Feel like that's the theme of the design.). A lot of selection of food and drink. Room size is also huge. Lots of facilities. There is a whole floor just for retro games and prize machine. (Not sure what's it is call. Put in a token, play it then win a figure or doll.)

Stayed in March 2025

Excellent location and amazing view from the sea shore. I absolutely love the view from their big restaurant. Food is great serving many local specialties.

Stayed in January 2025

I couldn’t think of much.

Loved the location and building ! Right by the ocean with free shuttle bus from the Atami station. Tried all 3 onsens. The buffet dinner at Nishiki was amazing. I’d love to come back

Stayed in December 2024

It’s not a roadblock (can also be seen maybe as a plus) but facility is not new, very 90s vibe in the decoration and equipments such as pool and onsen.

Very nice, friendly and careful staff. Quality of breakfast and dinner included in “half board” offer was way above our expectations. Fantastic sea view from our room in Horizon wing.

Stayed in December 2024

The very accommodating staff .. the ocean view who made us relax plus the foods & the hot spring..

Stayed in December 2024

Despite the modern design of visual systems, the hardware inside the hotel fails to match a luxury hotel I planned to meet. The AC in room, for example, was not very effective. The room service seems to be limited as I didn’t find many in the guide, the mainstream seems to be of a self-help manner, and the facilities are centralized. Hence very often, you have to stay within certain public spaces shared by many people. During the time slot that the devices are not available, it will be a little dull.

The entire hotel is good looking, well-located and has a nostalgic atmosphere with proper decorations and stuff. Multiple bathing facilities provide diverse experiences. The breakfast and buffet at night is far beyond expectations, especially when they are included in the fee of accommodation. The number and quality of dishes served are very impressive. The experience at french restaurant Bonheur is great. The service was professional and the menu is tasty leveraging multiple local ingredients.

Stayed in November 2024

The breakfast and dinner was a buffet style, which wasn’t specified in the listing. And because the hotel was so crowded it felt like I was back in school. I was only able to eat about 25% of the dinner and Breakfast so kinda upset about that.

The room was huge and had a beautiful view of the sea. So we were able to see the waves crashing and going into the underground caves.

Stayed in November 2024

Great view

Location excellent if your trip is vacation. The hotel is a little far from Atami station.

Stayed in November 2024

The dinning toom was too fat for me .I am 97 years old and you coulsn't bileave how fat the dinning room is !

Onsen ! I loved it !

Stayed in October 2024

Bathroom tap in room could be cleaner. Checked in at horizon, noted no welcome drinks. Feels stuffy as it heydays were long gone however it was worth staying the night before heading to more a more luxurious ryokan. For the experience it was worth it.

Scenery was great, food choices were plentiful, very basic hotel, dated. Value for money. Early chkout but we left the bags there and wondered around the night Property. Difficult to maintain such a hug Property, unlike the Japanese to not upkeeping it well.

Stayed in October 2024

Beautiful setting. Good buffet. Helpful staff.

Stayed in October 2024

Quite hard to navigate. Busy times hard to get the elevator. More relaxing spaces could be available. Private onsen not very good for price.

Thought the dining room was something special. Insane view. A very unique building. Good food and shuttle services. Good opportunity to learn about the history in the corridor displays.

Stayed in October 2024

Their restaurants should be logically better ways to get food at buffets.

Hot springs

Stayed in July 2024

I felt the room in the hotel was a bit older compaired to the pictures shown in the website.

Their location is perfect. Hot springs were also great.

Stayed in August 2024

Renovation is needed . The property is worn out. The air in the hallway and dining area is stuffy

Onsen, and the seaview

Stayed in August 2024

Great food and location was amazing

Stayed in July 2024

The futon beds were hard, and the sizes of the bathroom and toilet were too narrow. The room was lit by a single ceiling light nor was there a bedside light to read by.

The facilities were excellent, the staff efficient, courteous and helpful. The ocean view from the room and the onsen or hot springs bath was great. The variety and quality of meat, fish and vegetables offered at dinner and breakfast buffet were excellent.

Stayed in July 2024

The bathroom in our room was a little small and cramped. Also, it was a little far from the station (but to be fair the shuttle bus service helped)

Lots of great facilities and the included buffet dinner and breakfast was amazing.

Stayed in June 2024