Spacious, clean, sea view

Stayed in April 2025

Food was expensive but we found a convenience store close by.

The onsen was great. But hard to find at first but worth it

Stayed in April 2025

Breakfast, Room Size

Stayed in April 2025

Really relaxing place. The baths are beautiful. It's lively and fun. Big room and great view.

Stayed in April 2025

All good but the bathroom tap is not easy to use and the glass door of shower isn’t clean, there’s stains on it.

Great ocean view.

Stayed in April 2025

Very good

Stayed in March 2025

Food and cheap desert.

Stayed in February 2025

A complimentary upgrade would have been nice considering we stay here often.

Have stayed here before. The best location, connected by a bridge directly to the Railway station. Big and nice overall.

Stayed in December 2024

A bit out of date

Good

Stayed in February 2025

Pool closed for children

Stayed in December 2024

Ample parking space Hotel with onsen at ground floor

Stayed in December 2024

The bed frames seem to be a bit out of shape and do not support body weight well.

Very spacious room with nice bath and separate toilet.

Stayed in December 2024

Reception staff hasn't patience to introduce hotel informations to foreigners

Onsen is amazing

Stayed in December 2024

We waited almost an hour to be seated for breakfast and there were kids running around everywhere

The views of the ocean from the room are beautiful

Stayed in October 2024

Food, onsen, view.

Stayed in November 2024

Spacious room and hotel

Stayed in October 2024

No shuttle to or from the airport.

Very nice view of the ocean from my room. Breakfast buffet is very nice, but slightly overpriced.

Stayed in October 2024

It is a very old resort hotel and they didn’t do much renovation. The room was quite outdated.

Great ocean sea view from the room, friendly staff, many restaurant choices in the resort, we went for a Teppanyaki restaurant and it was great.

Stayed in August 2024

Some of the staff (cleaning staff, girls in the coffee shop, bell boys, shop staff, pool staff, onsen staff) were amazing, friendly and went over and above to help. Other staff (one security guy who shouted at me in English even though I’m fluent in Japanese and replied back to me in English despite this) for going into the pool at 8 pm - even tho the night before night swimming was allowed until 9pm and there were no signs or info in English saying not to… (the season had changed thus changed times but how was I to know?). Many of the reception staff aren’t great, hesitant and not forthcoming — except a few competent ppl who tend to be on late when they are really needed at busier times. The maitre d didn’t sit us down at the central hotel cocktail bar saying there were no tables without checking, then let a party of 4 older Japanese who hadn’t booked have a table. There’s hardly any info in English. I felt like I was about to be told off by earnest jobs worth staff (for example, asking me to prepay for breakfast or sign for my room number, when I had already done that, he didn’t believe me and checked, then apologised for having got it all wrong - lack of communication w other staff no doubt). Despite staying there for two weeks and using all the facilities I.e.being one of their best customers, we only received great service from the genuinely nice people and were treated w suspicion or rudeness by people who thought they were above us. I guess it’s because Miyazaki is a local place so it’s difficult to get staff and they think they are better than everyone else because they are working in a nice environment. However this type of behaviour to long stay paying guests - treating them with suspicion and even yelling at them (in the case of the security guard) would be intolerable in Tokyo or any other major city. The Italian restaurant closed at 7 pm one night due to lack of ingredients because of the typhoon - so change the menu then, or let people know in advance.

Amazing hotel, nice rooms, beautiful aesthetics, great pool, stayed for over a week

Stayed in September 2024

Not easy and clear access to the beach- we got lost in the huge golf field

Spacious, very comfortable rooms. In the corner room we had a rotating sofa, so we could enjoy view from different perspectives. Very helpful staff, special thanks to Mr. Tran Hoang for his excellent customer service

Stayed in March 2024

Just be mindfull it is a quite away from the city and a huge complex.

Very confortable hotel resort - altough the building is not very appealing from the outside, it is quite huge and offers a lot of services & facilities including restaurants, Landry machines, stores, swimming pool, fitness room. Nice outdoor garden and pool. the breakast buffet was amazing. Room was really big enabling to feel confortable altough we had large suitcases. We tried the fukami restaurant wich is pricy but the beef is absolutely amazing. Very good shabu-shabu as well.

Stayed in March 2024

Rooms are spacious

Stayed in February 2024

Onsens are clean

Stayed in February 2024

The staff is very polite and helpful

Stayed in October 2023