Food quality and menu needs improvement

Great location near shopping area. Relax ambience and super friendly front desk staff that makes your day. The room is nicely decorated and we were given a higher floor river facing room that’s super comfortable. Onsen/ public bath helps to wash away the weary days after long hours of shopping.

Stayed in May 2025

Lack of drawers and storage

Clean and simple room

Stayed in May 2025

No bath tub in room, the window is too close to the next building , less privacy

Location, interior design, staff , comfort

Stayed in April 2025

Rooms appear worn and ammenities overused.

Good Location.

Stayed in April 2025

Clean, great rooms

Stayed in April 2025

We previously stayed here for a night before leaving to Beppu and coming back. The staffs kept our luggages for us, which was a huge help! The rooms we booked were the twin room with river view (one corner). The hotel was able to fulfill our request of having the rooms close. The rooms were spacious, with a huge sofa to relax on. With all our luggages and sofa, the room still had plenty of space. The view from the room was especially nice too, we could see the Hakata Port Tower!! The location of the hotel is nice too, just a few minutes away from the Nakasu station (which is two stations away from Hakata Station and one from Tenjin Station!!). Ichiran ramen's headquarters is around here too!! Canal City Hakata is also around 10+ minutes away, walked by the river... Really nice! Stayed for a total of 1+5 nights! Really enjoyed our stay, recommended the hotel to all my friends🤩!

Stayed in April 2025

The room we booked was the premier twin room with river view on the sky floor. The room fits 4 person, the beds were big and comfortable. With all our luggages, the room was still spacious. Really love the sofa area, so comfy! The view from the room was especially nice too, we could see the Hakata Port Tower!! The location of the hotel is nice too, just a few minutes away from the Nakasu station (which is two stations away from Hakata Station and one from Tenjin Station!!). Ichiran ramen’s headquarters is around here too!! Canal City Hakata is also around 10+ minutes away, walked by the river… Really nice!

Stayed in April 2025

Rate is quite expensive during the weekend.

Friendly staff. Nice view of the river. Good location. There's a public bath. Loved the free ice pops.

Stayed in April 2025

Need more light

Free popsicles and good location Yatai nearby

Stayed in April 2025

Not much. I didn't feel like the humidifier in the room worked well, but then I wasn't expecting one to be there at all. Check-in desk was located in a weird position and made the experience feel a little underwhelming. Not important in the grand scheme of things, but just seems less special than e.g. Mitsui Garden Hotel Toyosu in Tokyo.

The rooms were more stunning in person than in the photos. We booked two rooms (one corner king and one king on higher level). The higher level rooms definitely benefit from being elevated above traffic in terms of noise, but I preferred the grandeur of the corner king. The baths were very appreciated as were the washing machines located on every other floor. Beer selection at the bar on level 3 near the baths was pretty good and convenient when you're waiting for the washing machine. Location was good. Short walk to main shopping areas or to train station if you needed to go further. Day car rental over the road which was great for a trip to Itoshima.

Stayed in February 2025

Everything was perfect.

The room was beautiful! Very modern and spacious.

Stayed in April 2025

Nice and tidy hotel with convenient location.

Stayed in April 2025

The staff are very accommodating, the facilities are superb. near city center and subway and bus line. 24hour guest service. there is laundry.

Stayed in April 2025

the hotel was beautiful. the location was convenient.. the buffet was ok but better in kyoto than in fukuoka. i loved this hotel a lot. the aesthetics was so calming and inviting. i am going to stay here again when i come back. thank you for your hospitality.

Stayed in March 2025

Nothing

The meals were excellent and the facilities were great. The location was easy for seeing other areas of town.

Stayed in April 2025

Absolutely loved the live music when we arrived on Friday. Friendly staff, my wife loved the women's hot tub. We enjoyed the bar everyday all week. The room was hella small though... Super dusty also, had to get the humidifier working otherwise the dust was too much... The best part of the room was that insane shower water pressure! I need to bring that back to the states with me! The location was also great. The city center was a block or two away. All the food and nightlife at your fingertips! Shopping across the street, so many options.

Stayed in April 2025

Everything about the hotel (the design, the rooms, the vibe, the hospitality, the food, on and on and on) was exceptional! Loved it!!!

Stayed in March 2025

None

Cleanliness, nice design of the hotel, location close to everything with a not too far a distance while pretty quiet. Public bath is nice.

Stayed in April 2025

The irons and ironing boards are all located on level 3 and there are none in the room, similar to some European hotels. A fair trek to a room to iron a few things, which isn’t really in keeping with the class of hotel. Breakfast was ok, but expensive for what it was. Suggest going instead to a local cafe. All tea and coffee supplies are on the reception level that you need to bring up to the room yourself.

Great onsen and sauna, with a lounge area as well. The rooms are a great size and attention to detail is evident in the preparation. The rooms are modern, beds are comfortable.

Stayed in March 2025

Unable to get lunch and dinner or small breakfast.

Convenient to shopping. Beautiful baths.

Stayed in March 2025

Room was a bit tight.

Modern, but elegant at the same time! Staff was absolutely amazing!

Stayed in March 2025

The accommodation is good, the location is good, but I think it's not worth the price, or maybe I expected more. But overall, it's good. The staff is lovely.

Stayed in March 2025

Room is too small with 3 beds and my wife keeps hitting her leg at the corner of the bed and got a bad bruise.

Stayed in March 2025

store is not closely hotel

Walk about 2 mins from subway

Stayed in March 2025