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  5. Reviews of Tokyu Stay Gotanda

Reviews of Tokyu Stay Gotanda This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

141-0022 Tokyo-to, Shinagawa-ku, Higashigotanda 1-12-2, Japan

#545 of 1,440 hotels in Tokyo

Guests' Choice

Review Score

Based on 380 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.3

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 15, 2025

    8.0
    hotel in gotanda tokyo with strategic and superb location
    • Leisure trip
    • Family with young children
    • Moderate Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    the room is so small for 2,5mio per nite and for 2 adults and 1 child . i cannot pray properly. no space left. also for open our luggage. and if we want them to clean the room and change bed sheet etc we must request first and pay extra 1500 yen.but for towel and pijama we can inform them and they will change it daily for free (dont forget to request). no drinking water station.

    strategic location near to gotanda station, sevel, restaurants, don quijote. they provide washing machine inside the room.

    Stayed in May 2025

  • Reviewed: May 13, 2025

    8.0
    great location!
    • Leisure trip
    • Couple
    • Moderate Double Room - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    there wasn't much room to hang up clothing that we didn't want tumble dried and having to side step around the bed and eachother.

    the hotel was a short walk from gotanda station making it extremely easy to hop on the train to your next destination. there was a 7/11 right near the hotel as well as Wendy's and other take away close by. was happy of the location of the hotel

    Stayed in May 2025

  • Reviewed: May 13, 2025

    9.0
    Perfect
    • Leisure trip
    • Solo traveler
    • Moderate Semi Double -Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Fantastic location next to two station lines. Facilities we re brilliant- having a washer/dryer in the room was fantastic!

    Stayed in May 2025

  • Reviewed: May 9, 2025

    9.0
    A great place to stay 😊
    • Leisure trip
    • Solo traveler
    • Moderate Semi Double -Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is fantastic. Two metres to the stairs for one train line and just across the road to the other. All of the facilities in the room (particularly the washing machine) were brilliant!!

    Stayed in May 2025

  • Reviewed: May 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Moderate Semi Double -Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location next to the metro station and plenty of nice local restaurants around.

    Stayed in April 2025

  • Reviewed: April 21, 2025

    9.0
    Lovely place
    • Leisure trip
    • Couple
    • Moderate Double Room - Non-Smoking
    • Stayed 13 nights
    • Submitted from a mobile device

    The room was fairly small. I know to expect this with Tokyo and would have been fine for 1 person, but little room for 2 suitcases to fit. Bed was comfy enough with 2 pillows each, though one of these was a beanbag pillow..

    The location is fantastic, with a 2 minite walk to Gotanda Yamanote and the Asakusa subway line being directly out of the door. Plenty of shops and restaurants very close by too. Room was clean overall.

    Stayed in April 2025

  • Reviewed: April 21, 2025

    9.0
    Great location and easy access to the rest of Tokyo
    • Leisure trip
    • Family with young children
    • Moderate Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    At night it was a little seedy around the back streets, with some strip bars.

    It was a great location, a short walk to the metro and also around the corner from don quijote, a supermarket and lots of food places. Gotanda is fairly quiet compared to visiting Shinjuku and other areas. It was nice to come back to our hotel after long days and not be dealing with crowds. As it is on the yamamote line, it was very easy and fast to visit all the top tourist areas. It uses the Jonathan restaurant next door, which has an internal access, for breakfast. Very affordable with a hotel meal ticket and unlimited refills. Western and Japanese options. It also has robot service which the kids enjoyed

    Stayed in April 2025

  • Reviewed: April 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Residential Semi Double -Non-Smoking
    • Stayed 6 nights

    location, washing and dry machine, staff

    Stayed in March 2025

  • Reviewed: April 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Residential Semi Double -Non-Smoking
    • Stayed 6 nights

    location, washing and dry machine, staff

    Stayed in March 2025

  • Reviewed: April 18, 2025

    8.0
    Overall a good value for many, very good location
    • Leisure trip
    • Group
    • Moderate Double Room - Non-Smoking
    • Stayed 7 nights

    There were some problems with the bathroom, so some in our group had to move to a different room. The view from one of the rooms (a single room) was towards the roof with an air conditioner in front of the window.

    The location is very good. There was a 7-Eleven convenience store and a cafe nearby, which was, well, very convenient. The train station Gotanda is also close to the hotel, which made our day trips easy to organise. Overall, a good value for money and fairly close to our favourite destinations within the city. We did not book breakfast, but the hotel has a coffee machine in the lobby, and we made good use of it.

    Stayed in April 2025

  • Reviewed: April 15, 2025

    7.0
    Basic clean accommodation in a great location
    • Leisure trip
    • Couple
    • Moderate Semi Double -Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We booked this place for the location, right next to a station and great access to Yamanote line. It was a good stay and well priced given how exorbitant prices are in Tokyo. The reception area smelt like cigarettes and the room was relatively small, but it was good for what we needed for a few days of exploring, and the room was clean.

    Stayed in March 2025

  • Reviewed: April 9, 2025

    9.0
    A fantastic place to base yourself in Tokyo without the hefty price.
    • Leisure trip
    • Couple
    • Residential Double Room - Non-Smoking
    • Stayed 3 nights

    Not much to criticise really. Two of our group have some food allergies and the breakfast wasn't really suitable for them but that's an issue in most places in Japan re gluten and lactose intolerances.

    The area of Gotanda is a vibrant hub with lots of eating and shopping options. Train and metro within a 2 minute walk makes it easy to access Tokyo's other places of interest. Very clean rooms although not overly large but we were told this is the case in Japan. A great hotel if you're wanting to explore the city.

    Stayed in March 2025

  • Reviewed: April 9, 2025

    8.0
    Overall we enjoyed it.
    • Leisure trip
    • Family with young children
    • Residential Semi Double -Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    Staying for 9 days but they only clean the room once. Breakfast is nice but not many variation.

    Location excellent.

    Stayed in April 2025

  • Reviewed: April 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Residential Semi Double -Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast

    Good location

    Stayed in April 2025

  • Reviewed: April 5, 2025

    8.0
    Our five night Tokyo base
    • Leisure trip
    • Couple
    • Residential Semi Double -Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    A base for 5 nights Photos stretch the size, so understand everything is quite compact Kitchen and laundry in room was a help Hotel bit dated in the room versus other Tokyu stays we have used before Could have a little more open storage space eg. Not old cupboards but maybe longer coat hangers and more hooks on wall etc

    Stayed in April 2025

  • Reviewed: March 31, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Residential Semi Double -Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Great spot in Tokyo.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Moderate Double Room - Non-Smoking
    • Stayed 1 night

    Conveniently located close to Gotanda station. Very helpful staff

    Stayed in March 2025

  • Reviewed: March 29, 2025

    8.0
    Great location, clean but very cosy. Easy to train ststion, able to get to many other locations very
    • Leisure trip
    • Couple
    • Moderate Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The room size, we had nowhere to put Pur suitcases. I actually felt claustrophobic the first night we stayed. Takes a bit of getting used to having such small rooms

    Great location, clean but rooms are really small.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    9.0
    Good location, convenient to move around.
    • Leisure trip
    • Group
    • Residential Double Room - Non-Smoking
    • Stayed 2 nights

    The breakfast has limited choices, only four types to choose from and not buffet style. Not necessary to opt for it as there are other eateries around the hotel.

    The location is fantastic, close to amenities, closest train station is just 100m away. The other main station is not too far away, it's about 400m away, but has many more train lines to choose from. The room is not big but the design is good, has washing machine in the room for washing.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    8.0
    Great spot to explore Tokyo.
    • Leisure trip
    • Travelers with friends
    • Residential Semi Double -Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Rooms are small but well equipped.

    Great location….close to train station and lots of bars, restaurants etc

    Stayed in March 2025

  • Reviewed: March 26, 2025

    8.0
    Got what we needed
    • Leisure trip
    • Couple
    • Moderate Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room size

    Location was great with a Subway Station right out front

    Stayed in March 2025

  • Reviewed: March 25, 2025

    9.0
    Would definitely choose this hotel again
    • Leisure trip
    • Couple
    • Moderate Double Room - Non-Smoking
    • Stayed 5 nights

    Practical location - near the train, quiet but with rapid access to tourist spots. Friendly and helpful staff. Very clean. The in-room washer/dryer is a bonus. And the breakfast choices are varied and good.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    8.0
    Good location and straightforward stay
    • Leisure trip
    • Couple
    • Residential Double Room - Non-Smoking
    • Stayed 3 nights

    Our first room had mould at the sides of the bathtub and the shower curtain smelt of mildew. We were able to request for a room change (hotel staff was efficient in allowing us to do it immediately), but were fortunate that the hotel was not fully booked during our period of stay. Our replacement room had also a large patch on the carpet -- we could not tell if it was a stain or mould, but having already changed rooms, we decided to live with it.

    Well located near Gotanda Station with step-free access at selected exits. Restaurants, pharmacies, and convenience stores within walking distance. Also a short walk to Don Quijote. We liked the washing machine (also doubles as a tumble dryer) which also came with liquid laundry detergent, and that we could loan electronic devices from the front desk (e.g. ionic hair dryer, hair straightener). Daily housekeeping involved a towel replacement and re-lining of bins, which is sufficient as the rooms are generally small. Check-in and check-out was straightforward and quick. Hotel staff also helped us with storing our bags after check-out before our evening flight.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    9.0
    Excellent value
    • Leisure trip
    • Solo traveler
    • Moderate Semi Double -Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great location, friendly staff and well equipped room.

    Stayed in March 2025

Showing 1 - 25

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