Carretera Transpeninunsular Kilometro 7.5 Punta Palmilla, 23400 San José del Cabo, Mexico
#1 of 51 hotels in San José del Cabo
Guests' ChoiceBased on 63 hotel reviews
9.6Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.7
Staff
9.7
Value for money
8.5
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: February 14, 2026
Karen
United StatesThe food and beverages at the hotel were expensive so we sought food at restaurants outside the hotel. The location was far from town and other restaurants so we had to take Ubers and the traffic was awful.
It is a beautiful property with amazing pools and a very nice beach. The rooms are large and comfortable and we had a great ocean view. The staff are amazing. Food and beverage was very good.
Stayed in February 2026
Reviewed: December 26, 2025
Ed
United KingdomWe did not find the restaurant prices as objectionable as some. Of course, they are high for Mexico (or indeed anywhere else), and for genuine Mexican food you would be better off (both financially and culinarily) going elsewhere. But nothing we had was priced off the charts for a top end hotel, and the quality was reliable and often very good. Some of the activities were a different story. We were quoted USD 4,000 for a morning’s boating for 4, and almost USD 1,000 through an agency introduced by the hotel for a surf lesson for 2. Unreal prices, but it didn’t spoil our trip as it was very easy to get online and book the same things with reputable operators for less than a third of the price (although we decided against the surfing which turned out to require an hour on the road to a better surfing spot).
Beautiful rooms in a beautiful hotel, with exceptional service and attention to detail. All the staff seemed to have a genuine concern to make sure we had the best possible time. We were given a free upgrade so that the two families in our party could be close together on the property. My daughter’s birthday was marked with a number of generous gestures, including a virgin piña colada on the beach and a beautiful cake that appeared in our room. The beach was great, with calm seas, interesting snorkelling and attentive drink service all on our doorstep.
Stayed in December 2025
Reviewed: December 24, 2025
Juan
UruguaySushi restaurant not good at all
Everything
Stayed in December 2025
Reviewed: November 13, 2025
Alana
AustraliaNothing
Everything
Stayed in November 2025
Reviewed: November 3, 2025
Brian
United StatesSpectacular location, facilities, dining and staff! This was a return visit for us on our 20th anniversary and we absolutely loved it! There are more than a few world-class resorts in Los Cabos, including several that we have visited and enjoyed (Esperanza, Las Ventanas and Waldorf Astoria Pedregal), but we believe the combination of the vastness of the property, its beaches, and greenery combined with truly, exceptional dining and a very experienced and personable staff makes Palmilla hard to beat. Thanks to everyone for celebrating our anniversary along with us.
Stayed in October 2025
Reviewed: October 21, 2025
Vivian
CanadaEverything was perfect💕
Absolutely everything 💕
Stayed in September 2025




Reviewed: September 26, 2025
Mark
United KingdomWhilst the room was lovely it wasn’t the most comfortable bed. The restaurants at the hotel are excellent, we dined at Hoshi and Seared however they are unnecessarily expensive, Seared especially. A one course meal for two without alcohol easily sets you back a min of 300usd. Coffee at 15usd a cup and we were charged 31usd just for seating at the pool bar and drinking water. This is definitely a high end brand but some charges are just not necessary. If you want to dine out do your own research. The restaurants off-property our host recommended were average at best - sure there are far better options. We often stay at Four Seasons properties and while this is definitely comparable if being really picky FS still has the edge when it comes to comfort, service and value for money.
Beautiful property in a stunning location. The rooms are spacious and well maintained. Long stretch of beach with hotel facilities. Main pool was larger and quieter than the adults only pool area. Decent gym and yoga classes each morning. Breakfast was included in our stay and there was a good choice of options.
Stayed in September 2025



Reviewed: July 29, 2025
Nino
United StatesI cannot think of one thing I didn't like. Everything was beyond perfect.
I cannot begin to explain how special this place was. The obvious talking points are the location, landscaping, amenities and services, but the most important factor my partner and I took away from the experience was the genuine kind attitude from all of the staff. Every staff member had a smile that didn't seem forced, a great sense of humor, and legit made me think - I want that kind of job. What they do is so hard - dealing with so many personality types and having to maintain a positive attitude - and they made it seem so easy. I've stayed at several places with high-end amenities in beautiful locations, but the staff went above and beyond our expectations.
Stayed in July 2025
Reviewed: July 22, 2025
Melissa
United StatesNothing
Everything
Stayed in July 2025
Reviewed: March 9, 2025
Thomas
United KingdomNothing!
Having stayed at various One and Only’s across the world we were especially looking forward to a relaxing stay at Palmilla. It exceeded our expectations and more. The natural beauty of the location and the staff at this property are second to none. Like other O&O hotels the grounds are kept in pristine condition and room furnishings very comfortable and in keeping with surroundings. Every single staff member we came into contact with were fantastic. Big thanks to Butlers Jonathan and Enrique who couldn’t have been more helpful and accommodating and thanks to Carlos and Alfonso on the private dining team. If relaxed luxury is what you’re looking for look no further than O&O Palmilla. Very much looking forward to returning in the future.
Stayed in February 2025




Reviewed: January 11, 2025
Jennifer
United StatesWe loved everything about the property
Beautiful property with over the top service
Stayed in January 2025
Reviewed: November 29, 2024
Monica
United StatesStaff was amazingly attentive. Property grounds were well kept and beautiful
Stayed in November 2024
Reviewed: November 12, 2024
Sara
United StatesThe margaritas by the pool are a bit pricey
Everything! The foods amazing, the staff are super nice and helpful the property is beautiful.
Stayed in November 2024




Reviewed: August 24, 2024
Degennaro
United StatesPalmilla is a very special place that has been truly blessed with amazing views, a wonderful staff, and great facilities.
Stayed in August 2024
Reviewed: July 31, 2024
Nigel
United KingdomThis hotel is incredible. The location, ambience and service is faultless. Stayed for 5 nights in late July with 2 (late) teen boys and we were all blown away. Probably the most special place we have ever stayed. With the most exquisite attention to detail and staff.
Stayed in July 2024
Reviewed: June 5, 2024
Daniela
United StatesAC didn’t work properly the first night, they said it was repaired during the day, had to call them back and then it was repaired.
Breakfast was wonderful. Staff is very attentive. Property is immaculate and beautiful.
Stayed in June 2024






Reviewed: May 18, 2024
David
United KingdomHaving to leave
Amazing location, service, staff
Stayed in May 2024
Reviewed: April 1, 2024
Robert
United StatesFood prices are extremely high and, at Suviche, not remotely commensurate with the quality.
Everything, except the pricing of food.
Stayed in March 2024
Reviewed: March 26, 2024
Karen
United StatesMeals were very expensive
The service was perfect
Stayed in February 2024
Reviewed: February 4, 2024
Elisabeth
AustriaThe price is absolutely horrendous
Main pool, beautiful beches
Stayed in January 2024
Reviewed: December 26, 2023
Sagi
United StatesBreakfast and Staff were amazing. Bartenders at Aqua were incredible. Kids Club staff were so kind to everyone (kids and parents). Gym staff was very helpful.
Stayed in November 2023
Reviewed: November 4, 2023
Brooke
United StatesThis was literally the best vacation of our lives.  The accommodations were exceptional, the food was unbelievable, and the staff was beyond our expectations.  Tha one and only Palmilla holds a special place in our hearts and memories. We cannot wait to go back.
Stayed in October 2023




Reviewed: September 22, 2023
Terri-leigh
New ZealandWe had an issue with the air con in our room on the third night, they moved us to another room but unfortunately the shower had a tiny issue. They ended up upgrading up to a huge one bedroom suite for the rest of our stay to apologise for the inconvenience. To be honest. We were happy with our room. It was beautiful but we didn’t need a colder unit as it’s was 39 degrees. It was a very minor issue that was sorted immediately.
Superb location, beautiful surroundings. The food is out of this world. The staff do their very best to make sure you are comfortable and attentive to your needs. The pool the beach, the vibe is outstanding. I can’t recommend this hotel enough. You have to try the ceviche trio, yummy. The cold plunge became my favourite morning routine. It’s a must try.
Stayed in September 2023

Reviewed: September 14, 2023
Kim
United Statesnothing except beaches were limited I
all good
Stayed in September 2023
Showing 1 - 25
San Antonio, Spain
Carrickfergus, UK
Annecy, France
Blumberg, Germany
Cusco, Peru
Salvador, Brazil
Kluang, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content