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Reviews of Residency Hotel Lagos Airport 3 stars

9 Asa Afariogun off International airport road Ajao estate Lagos., 100263 Lagos, Nigeria

#70 of 93 hotels in Lagos

Guests' Choice

Review score

Based on 55 hotel reviews

6.1

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    6.9

  • Staff

    7.3

  • Value for money

    7.0

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Showing 1 – 25

  • Reviewed: 28 December 2024

    6.0
    I’m not sure the hotel staff and trained to understand the importance of contract.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff kept me out with unnecessary arguments about the booking tariff and the hotel tariff. Obviously, they did not want to sell the room at the booking rate and at the end, I was given a less standard room. The first staff, the receptionist was very rude to me, in trying to let me know that booking.com did not build hotel for them and can’t fix rates for them. The second staff was more understanding.

    It was not far from airport

    Stayed in December 2024

  • Reviewed: 3 November 2024

    6.0
    It was a great stay, I will definitely keep going there regardless
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleaning needs to be improved

    Location is good

    Stayed in November 2024

  • Reviewed: 2 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    Terrible Wifi, the gym was not all that equipped. l did not like their payment insure. there was too much noise with the generator outside.

    Location was excellent!! very close to the airport.very good price quality relation. clean, comfortable bed and quiet room. Great staffs breakfast was okay.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    7.0
    Pleasant and relaxing. Cleanliness can be better.
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not in the best shape. It had to be cleaned again after checking in.

    Its location is wonderful.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Distance yo airport

    Stayed in September 2023

  • Reviewed: 18 August 2022

    7.0
    Great
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Well everything is good including breakfast

    Stayed in July 2022

  • Reviewed: 23 June 2022

    7.0
    Staff were amazingly good am really impressed for such service. Environment clean and bright.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    I saw rat in my room that was scary for me but the staff change my room immediately and everything was good since then. Only that it disrupt my sleep for quite sometime .

    The staff were amazingly good,always willing to help, supportive and helpful. The environment is great clean and quiet as I like. Their food is also good.

    Stayed in June 2022

  • Reviewed: 7 June 2022

    7.0
    Great staff
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Bedsheets not clean

    I love the breakfast

    Stayed in June 2022

  • Reviewed: 21 February 2025

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everywhere stinks, the customer service sucks and rude, false advertisement because I paid for double deluxe room but I got a small room that they called executive, I tried to complain but the receptionist called Anita was too unprofessional to listen to my complaints before attacking me. I super regretted my stay there.

    Nothing, everywhere stinks, the customer service sucks and rude, false advertisement because I paid for double deluxe room but I got a small room that they called executive, I tried to complain but the receptionist called Anita was too unprofessional to listen to my complaints before attacking me. I super regretted my stay there.

    Stayed in February 2025

  • Reviewed: 17 December 2024

    4.0
    The hotel overall is not a good value for money but only able to leverage its close proximity to the airport. Don’t expe
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel s located next to a major road and you can hear every single honking of horns which starts as early as 5 in the morning and goes on all day making sleeping difficult. The lift at the hotel was broken and I was at the topmost floor and you need to be fit to be able to go up and down. My luggage had to be carried and this is not good for the health and well being of the staff responsible to this tough task. I was also in the executive suit and the shower pressure is not great and the television images were grainy.

    The location was great going to the airport. The food in the restaurant is very good and the staff are very polite.

    Stayed in December 2024

  • Reviewed: 30 November 2024

    1.0
    Not accepting online bookings
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    They don't accept online bookings

    The hotel doesn't accept any bookings from Bookings. Com

    Stayed in November 2024

  • Reviewed: 20 December 2023

    1.0
    Rude staff and the cost is not worth it.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff has non chalant attitude and rude

    Nothing was liked

    Stayed in December 2023

  • Reviewed: 10 October 2023

    8.0
    It’s a good stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom fills up and drains just not be blocked

    Customer service was great

    Stayed in October 2023

  • Reviewed: 27 November 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The receptionist and other staff were so friendly.

    Stayed in November 2022

  • Reviewed: 19 November 2022

    8.0
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 8 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 10 September 2022

    8.0
    Excellent service
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    While fumigation is a regular activity in the hotel and a good routine to ward off mosquitoes, however it would have been better to air the rooms properly before admitting guests

    The front desk staff were exceptionally hospitable

    Stayed in September 2022

  • Reviewed: 4 August 2022

    1.0
    Worst hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The room is so bad I couldn’t breath properly. The bed makes my skin itch so bad. Meh I don’t think I will ever hear that hotel again. Their food takes so much time to get to you and still taste very bad

    The staffs are okay.

    Stayed in August 2022

  • Reviewed: 10 July 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Service was poor. I could not order a meal because of some network issue and had to go out to eat. Room service calls took hours until I had to loose my temper before getting an answer. Fridge was bad and the replacement did not do a better job. Intercom came down by morning and had to wait at the lobby for checkout because I could not reach them. We'll I spent just one night, maybe it could be better for more than one day but will I stay there again? Unless I don't have a choice.

    Breakfast was just ok but came too early and they disturbed my needed sleep. Room was cosy. Bathroom amenities was OK. Lighting was OK too.

    Stayed in July 2022

  • Reviewed: 27 May 2022

    9.0
    Great staff
    • Business trip
    • Group
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    I liked my breakfast

    Stayed in May 2022

  • Reviewed: 16 May 2022

    10
    Very good hotel
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, food

    Very good

    Stayed in May 2022

  • Reviewed: 11 February 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 10 December 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 28 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: 17 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

Showing 1 – 25

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