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Reviews of Acostar Hotel 2 stars

Kerkstraat 45-49, Amsterdam City Centre, 1017 GB Amsterdam, Netherlands

#389 of 469 hotels in Amsterdam

Guests' Choice

Review score

Based on 628 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.4

  • Location

    9.2

  • Facilities

    7.2

  • Staff

    8.5

  • Value for money

    7.1

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 20 May 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The only complaint i have is the pillows, they were very uncomfortable, considered buying a pillow myself after the second morning of waking up with a stiff neck and some pain / discomfort.

    There was no restaurant in the building ( at least not that i saw ) but its right next to 3 different restaurants so food wasnt an issue, its door to door to a coffee shop, you turn the corner and there are many shops along the street which leads to the centre. Great walking distance to the centre.

    Stayed in May 2025

  • Reviewed: 15 May 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The view from my room (looking over an unattractive back yard). The hotel leans more towards the "basic" type of accommodation (a fact that I was aware of from the start, so it's not really a complaint, more of an comment for other travellers).

    Very central location, the room was large enough and it had a desk. While the hotel does not offer breakfast, you can find complimentary coffee at the reception. The bed was very comfy and the room was clean.

    Stayed in April 2025

  • Reviewed: 9 May 2025

    8.0
    Very good location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location and neighborhood is very good. They are very nice and friendly.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    8.0
    Friendly staff in a well located hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    While not an issue for us, there is no elevator so if you may want to request a room on the lower floor if you find stairs difficult. The hotel does not provide breakfast but there is a lovely cafe right across the road. No air conditioning was for us the biggest issue as the first day we arrived is was unseasonably warm (around 20 degrees) and the room was very hot, even with the fan that was provided.

    The staff are the real standout at this hotel. They are so friendly and welcoming every time you step in and out of the hotel. The hotel is very well located, just a short walk to all the main attractions (Van Gogh museum, Anne Frank House, Palace)

    Stayed in May 2025

  • Reviewed: 30 April 2025

    6.0
    3rd time I stayed at the Arrostsr
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Good location safe area clean room

    Stayed in April 2025

  • Reviewed: 25 April 2025

    8.0
    Easter Visit to Amsterdam
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Not an issue, but the stairs are very steep, but they are wide, so no real issues in getting up and down. It might not suit people with mobility issues or breathing issues. Not a lover of wet rooms, just don't like water swimming all over the place, but the shower was powerful and hot.

    Spacious enough room at the rear of the Hotel overlooking gardens and trees. Very quiet room no noise from outside. Great location near to everything that we wanted to visit and do. Excellent nights sleep in a comfortable bed. We always find the staff here very friendly and this visit was no exception, they go out of their way to be friendly and accommodating.

    Stayed in April 2025

  • Reviewed: 25 April 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable room

    Location was very good to local shops and attractions

    Stayed in April 2025

  • Reviewed: 26 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    One room for 2 people, for 2 nights was €200, in late March. I know Amsterdam is an expensive place, but with this price I expected there to be more amenities, we were given plastic cups in the room, and the bathroom is a wet room. Where if we shower the water will get everywhere as there was no curtain or door to block the water, so I recommend using the toilet or sink before showering, your socks will be soaked. Also if you have bad legs so trouble getting upstairs maybe this place is not for you, as there are no lift only steep staircases.

    The location is great, right in the centre of a vibrant place, able to get around the city easily. One of the staff was very welcoming a young lady from Hungary (I think, I can’t remember) she was very informative telling us that the coffee machines are free in the morning, whereas the man left us thinking that we had to pay €7 for a coffee from a coffee machine in the reception as there was no kettle in the room. She was also the one who greeted us when we first arrived making us feel welcomed. We arrived quite early so we asked if we could leave our luggage at the hotel before checking in and they accommodated.

    Stayed in March 2025

  • Reviewed: 7 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was too hot. We finally noticed the radiator thermostat on our last night and turned it down.

    Easy to find, friendly, helpful staff.

    Stayed in March 2025

  • Reviewed: 6 March 2025

    6.0
    Avostar has potential.but needs investment to get there
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Gap under the main door allowed light and noise from hallway. Bathroom needs updating and an exhaust fan (sign up stating to keep door closed to not set off smoke detectors). Bed was low

    Location was perfect. Room was quiet.

    Stayed in March 2025

  • Reviewed: 24 February 2025

    8.0
    Really good - would book again for a future visit.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 5 nights

    Our room was really small - there was no room for two suitcases so we had to juggle a bit. But the cleanliness, location and price more than made up for this. I think the other rooms are larger.

    Cleaning exceeded our expectations - fresh sheets and towels were provided every day despite the hotel being really reasonably priced. Prime central location - everything was easily walkable from the hotel. We were allowed to check our luggage in early and this was stored securely. The shower was really good and water was always hot.

    Stayed in February 2025

  • Reviewed: 3 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It is misleading to mention there is private parking at the hotel to then discover it is a parking 11' walk from the hotel with high rates. A lot of noice during the night. Very small room with less then 50 cm between 2 single beds who are positioned in such a way it was impossible to watch TV. The heating was covered by a small table which made it difficult for the room to heat properly. Coffee machine at reception was out of order for our whole stay.

    Location is perfect. Very friendly staff!

    Stayed in February 2025

  • Reviewed: 23 January 2025

    8.0
    Definitely recommend
    • Leisure trip
    • Couple
    • Souterrain Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Cold room upon arrival but was sorted next day.

    Fantastic location but that's why we booked here. Upon arrival we were checked in and given room 103. Room was large and clean, the shower was hot and also clean. Unfortunately the radiator wasn't working so we reported it to reception and a fella came down to have a look. He felt the radiator for a few mins turning knobs etc but all yo no avail, he then bought us an electric heater to help warm the room. Next day we were moved to another room that was warm and also very clean. Staff were helpful and once we were warm the hotel was very good for the money. The dest staff are very nice and helpful.

    Stayed in January 2025

  • Reviewed: 14 January 2025

    7.0
    Sufficient for one night of forced stay due to flight problems
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Cold - I was there in November and the room temperature was below comfort. The hotel charges a deposit from the card - unfortunately it is not just a block of funds - it is done as a payment, which in my case caused additional costs related to the currency conversion of the transaction.

    Convenient location close to the center. The hotel's location on an island between the canals, in close proximity to the strict old town of Amsterdam

    Stayed in November 2024

  • Reviewed: 17 December 2024

    7.0
    Good location, bit over priced
    • Leisure trip
    • Couple
    • Souterrain Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room needed a bit of a revamp. Window didn’t close properly. No tea/coffee making facilities in the room. Smell of drains in bathroom

    Location

    Stayed in December 2024

  • Reviewed: 7 November 2024

    8.0
    Enjoyable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Room was tiny and a bit noisy. They always take pictures of the larger rooms it seems. No lift but manager carried our bags up the stairs. Staff were helpful.

    Great location

    Stayed in October 2024

  • Reviewed: 16 October 2024

    7.0
    Great location, nice hotel, lovely staff
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    it was too hot in the room

    Great location, nice room but too hot & the shower was a bit of a nightmare as it was a wet room & the floor was so wet all over when I had a shower, a bit slippy.

    Stayed in September 2024

  • Reviewed: 9 October 2024

    7.0
    One night stay
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stairs to our room were very steep.

    Good location

    Stayed in September 2024

  • Reviewed: 5 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No kettle in room. Room small but if you are gone all day it doesn't matter.

    Very central, clean, beds changed. We arrived early in Amsterdam, 8am, and messaged them could we check in earlier, they said no but we could drop off our luggage at anytime, same when departing, we were able to leave our luggage there as our flight was at 9pm. Staff nice and helpful.

    Stayed in October 2024

  • Reviewed: 1 October 2024

    8.0
    No frills hotel good value for money and would stay again.
    • Leisure trip
    • Family with young children
    • Souterrain Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The girl in the head scarf at reception - truly miserable and rude. All other staff seemed normal and helpful.

    Central location on a quiet street but near to dam square. Comfortable beds and big deep bath.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    7.0
    An acceptable spot to sleep when you’re done walking around Amsterdam.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    Small room, bathroom was tiny, no fan, and shower had no door so it was always wet floor in there. Room was very stuffy, and although a fan was provided, it broke on the last night. No hot water kettle available for room. 4 flights is a long way to walk carrying the luggage…

    Very comfy bed, the staff was friendly and helpful, and there was always someone at the desk. The location is fantastic! Great view from the 4th floor, nice big windows that open, with blackout curtains. Lots of places to walk to: museums, restaurants, coffee shops, lots of great shopping, pharmacy,

    Stayed in September 2024

  • Reviewed: 12 September 2024

    7.0
    It’s a modest Hotel in a very good location, friendly staff and very clean rooms.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    A breakfast option would be a big positive and free coffee throughout the day or at least for a lesser price (€2 for a small cup from the machine is quite expensive). It can be a little bit noisy at night but earplugs are provided and it’s a trade off between being in the middle of the town with its advantages or staying further out where it’s quiet but accepting the disadvantages.

    The location of the hotel is good and easily reached via the 397 bus from Schiphol Airport. Trams are frequent and about 5 minutes walk from the hotel which has quite a few eateries within a short walk. The Hotel itself is quite nice although it does not have a lift so that should be bourn in mind if a person has limited mobility. The staff were very good and the cleaning was frequent and excellent. Free coffee is available but only until midday.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    6.0
    Very basic accommodation though with comfortable and clean beds: very friendly and helpful staff.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was very small, with twin beds and no other furniture. There were problems with the shower.

    No breakfast available. Location good - lots of restaurants etc. and 10 mins by tram from the station etc.

    Stayed in September 2024

  • Reviewed: 24 August 2024

    8.0
    Ok for a short stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    On the 4th floor and no lifts so long way up to walk with bags and tired legs. Room could do with an update, paintwork shabby. Can only shower with bathroom door closed as sign said would set off smoke alarm! Got extremely hot and steamy and took ages to clear so couldn’t use the only mirror as none in the bedroom.

    Fairly central location in a vibrant area of town

    Stayed in August 2024

Showing 1 – 25

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