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Reviews of Best Western Plus Amsterdam Airport Hotel 4 stars

Vuursteen 1, 2132 LZ Hoofddorp, Netherlands

#18 of 20 hotels in Hoofddorp

Guests' Choice

Review score

Based on 2802 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.6

  • Staff

    8.1

  • Value for money

    7.6

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 15 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Bed was starting to show its age. Could use more pillows, only 2 were provided. Restaurant was expensive for food of mediocre quality.

    Room was clean.

    Stayed in May 2025

  • Reviewed: 15 May 2025

    8.0
    Very convenient and great shuttle bus every half hour
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Restaurant wasn't open on a Saturday night which was odd.

    Great shuttle bus service to the airport made it very convenient to get to the airport and rail station

    Stayed in May 2025

  • Reviewed: 14 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Wasn't long enough there to like/dislike things

    The location close to Schiphol. However, I made the mistake of driving to the other likewise named hotel in Hoofddorp, which after a trying day, was not welcome. Maybe, make people aware there are 2 and ensure they head for the correct location.

    Stayed in April 2025

  • Reviewed: 11 May 2025

    6.0
    Utterly disappointed
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed, Staff's knowledge about their own work Bathroom Breakfast

    Room number 3534 Bed was utterly uncomfortable. They had sewed two separate mattresses to make it look like one. There was garbage under the bed left by previous guests. Cleaning is not upto the mark. Table in the room is so unusable. You can hardly keep anything on it. It is small and narrows going left to right. The email of booking confirmation clearly mentioned the checkout time as 12:00. And yet they knocked on my room at 11:00 AM to ask me why I have not checked out. According to them the checkout time was 11. When I showed them their email, they were clueless about their own policy. They accepted their mistake. Even during checkin, I found that another customer standing before me had a confirmed booking but the lady couldn't found any information about him in her computer. Finally she had to provide him a room in another hotel. This hotel is a joke. Its hardly a 2 star. Not 4 star at all. The only good thing i can say about this hotel is their free airport shuttle which runs every 30 minutes.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    7.0
    Very good airport hotel
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The wifi wasn’t very good coverage

    The free airport shuttle service was fantastic. Quiet and great for sleeping.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, nice breakfast, free parking, ten minutes from airport. Recommend if on a budget

    Stayed in May 2025

  • Reviewed: 6 May 2025

    8.0
    Good weekend Schiphol deal
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Sheets didn't fit the king size bed and kept slipping off.

    Everything, but the sheets

    Stayed in May 2025

  • Reviewed: 5 May 2025

    8.0
    Would come again for sure and recommend
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Minor things need updates

    Location

    Stayed in May 2025

  • Reviewed: 5 May 2025

    7.0
    Not as wonderful as we had hoped and not as much of an upgrade over the MOXY we previously used,.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    I have put all my likes and dislikes in the above box and do not want to write it again, sorry about that.,

    The hotel looked pretty good from the outside and the receptionist was kind enough to help store our luggage while waiting for out room to be ready. It was located close to a fast food place, McDonalds, and we able grab a bite of food while waiting for the room. In in-house restaurant was only open during the morning breakfast time so we had to go outside to the next door Bastion to get dinner. This is an old hotel that did need some updating, there was one elevator for our side of the hotel and was very slow and small. The room was fairly nice but not well furnished with two desk chairs and a bed which made watching tv difficult and uncomfortable. The "no-step" shower unfortunately still allowed spray to enter the rest of the bathroom. All-in-all, it was useful, but not wonderful. I would not recommend it for people to spend more than one or two nights at this hotel. On top of that, the information at the hotel said they took American Express, but upon my Amex card being accessed to pay for the room a fraud notice was initiated from Amex which meant I had to make a telephone call to the hotel so my room would still be available upon payment with a VISA card. Since I was on a ship in the middle of the Atlantic Ocean, this was quite a bit on inconvenience.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The facilities are great. Nice breakfst. A good place to stay

    Stayed in May 2025

  • Reviewed: 2 May 2025

    7.0
    Good hotel, dusty room.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Many parts of the room were very dusty. I complained twice and nothing was done, even though they said they were going to fix it. The halls had a weird smell.

    Airport shuttle was useful. Good temperature in the room. Wi-Fi was manageable.

    Stayed in April 2025

  • Reviewed: 2 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Bottom sheet on bed was too small and could not be tucked in, so it gathered and caused wrinkles

    Stayed in April 2025

  • Reviewed: 30 April 2025

    7.0
    Exciting English speaking staff. Clean facility but overpriced.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    I forgot my ear pod at the bar and it was picked by someone who never reported it. The amount I paid should have been inclusive of breakfast but not included. Lastly, the double beds were uncomfortable

    Nearness to airport and availability of shuttle service

    Stayed in April 2025

  • Reviewed: 29 April 2025

    6.0
    One night close to the airport
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Was it a Best Western or a Bastion?? The coffee pod machine had not been cleaned for at least 3 previous occupants with the pods in the machine. Poor shower head. Reception greeting on arrival just wasn't there.

    The efficient shuttle service provided by the establishment and the location to the Airport.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    8.0
    Average airport hotel.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    The comforter on the bed was nice but was too small for the bed. If one person rolled over, all the covers went with them. The amenities in the bath were pretty scant and no bath mat, so a hand towel had to be sacrificed for a bath mat. The breakfast offering was at the hotel next door and was really pricey so we skipped it,

    The staff was helpful and the facilities were an average airport hotel experience. The shuttle service was flawless and much appreciated as there is really nothing with in walking distance from the hotel.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    8.0
    Good budget hotel near airport with free shuttle
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Less veg options in breakfast. Atleast beans and hash brown should be there.

    Shuttle bus to airport.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    6.0
    All in all it was agreeable
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    My pillow was herendous! It was n bag stuffed with foam blocks.

    The staff was very helpful and the shuttle was handy

    Stayed in April 2025

  • Reviewed: 23 April 2025

    6.0
    Convenient
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Grateful for earplugs as noisy airplanes but that was expected.

    Expensive breakfast so was happy there was a McDonalds nect door Convenience to airport due to shuttle and that was helpful also when the rental car had to be returned the night before our departure

    Stayed in April 2025

  • Reviewed: 22 April 2025

    6.0
    Good budget stay
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The basins didn’t pass water well, it really needs to be fixed, it was also reported by previous visitors. The hot water pressure is low but it was still okay

    Great location and shuttle service, that was really helpful

    Stayed in April 2025

  • Reviewed: 21 April 2025

    8.0
    Good hotel.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    The hotel is situated near the airport close to the runway. The rooms were insulated and had a good coffee machine installed. The restaurant near by and the Mc'Donalds situated about 100 m give good options to eat. The hotel offers a free shuttle service to the airport every 30 min. You can get back to the center of A'daam within an hour. Keukenhof is less than 20 km away.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    A. Decent space room. B. Very soft uncomfortable bed and pillows C. Only paper tumbler/ cup

    A. Airport Shuttle service B. Decent space room

    Stayed in April 2025

  • Reviewed: 19 April 2025

    6.0
    Pleasant
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Very poor shuttle service at arrival. Just two mini busses to deal with dozens of customers. Breakfast could have been better. Both coffee machines did fail and needed to be fixed. Completely understaffed. Room could have been cleaner.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Pillows or pillow is awful just a small square cushion I asked for more to be told no we are full no spare pillows.

    The hotel has a free shuttle bus to and from the airport this is great 👍

    Stayed in April 2025

  • Reviewed: 14 April 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bus service to train station/ airport

    Stayed in April 2025

Showing 1 – 25

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