Rozenstraat 12, Amsterdam City Centre, 1016 NX Amsterdam, Netherlands
#124 of 470 hotels in Amsterdam
Guests' ChoiceBased on 1206 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
8.9
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 12 May 2025
Natalya
KazakhstanReally nice hotel I could advise. Fantastic breakfast, lovely room, friendly staff
Stayed in May 2025
Reviewed: 11 May 2025
Victoria
United KingdomNice location
Stayed in May 2025
Reviewed: 9 May 2025
Jakob
DenmarkSmall room, a bit worn
Location, bar
Stayed in April 2025
Reviewed: 5 May 2025
Susan
United StatesLocation, cleanliness and style
The property was lovely
Stayed in April 2025
Reviewed: 3 May 2025
Linda
United StatesRoom was very small
The location
Stayed in April 2025
Reviewed: 2 May 2025
Susan
United StatesNo refrigerator, small room with no drawers. A few shelves.
Good location, nice and helpful staff.
Stayed in May 2025
Reviewed: 29 April 2025
Sherri
United StatesArrived at 3pm on KingsDay. Although we knew about the holiday, we were not aware that the streets would be completely blocked off with no access to the hotel. We walked with our luggage for half a mile thru mobs in the streets. After realizing we couldn’t get to our dinner reservation across town , we decided to hang in the hotel. Only the bartender had called in sick and the hotel had no food options! When the bartender did return the next day, service was very slow and he was clearly inexperienced and looking up drinks in the bartenders guide. Would have appreciated a notice about the activities around the hotel prior to check in - you must assume not all guests have been to Amsterdam before - and would have been nice to have some snack options in the hotel.
Lovely decor, comfortable rooms, and most of staff was lovely and helpful.
Stayed in April 2025
Reviewed: 22 April 2025
Evilsocket
ItalyThe beds are horrible, specifically the mattress divided in two halves. The upper part keeps slipping away, even after reanchoring it multiple times, making it very uncomfortable for sleeping or even just sitting on the bed. Please use normal beds because everything else is perfect, but I could not sleep well for 4 nights.
Great central location, elegant and clean hotel, great breakfast, very kind staff, quiet.
Stayed in April 2025
Reviewed: 21 April 2025
Melvik
United StatesMaybe add more options to breakfast, but it's a great place to stay
Nice and friendly staff. The location was the best. Far from the central crowd and close to what you need to go to the crowd. We didn't get breakfast, but it wasn't the best based on our European experiences. We asked for some extra bed covers, and the staff were super helpful.
Stayed in April 2025
Reviewed: 17 April 2025
Robin
United KingdomBeautiful hotel. One thing is no door for shower room. Would have liked one.
Stayed in April 2025
Reviewed: 16 April 2025
Robert
United StatesThoughtful front desk team. Comfortable bar.
Stayed in April 2025
Reviewed: 14 April 2025
Tommy
Belgiumone of my favorite hotels in Amsterdam
Stayed in January 2025
Reviewed: 9 April 2025
Jo
United KingdomThe hotel is beautiful and the staff are superb. My only issue was, there wasn’t a wardrobe/hanging rail or drawers in the room to store our clothing.
Stayed in April 2025
Reviewed: 9 April 2025
N
United KingdomThe hotel is lovely and has lots of quirky art and decor. Staff are attentive and helpful. The room we stayed in was spacious and well laid out, plenty of storage for clothes and had a kettle/coffee maker. The hotel is pretty quiet with little road traffic noise, however noise does carry from folks coming in late or walking across the floors in the surrounding rooms (please be mindful of other guests if you come back late!). The location is away from the very touristy part but has lots of cute cafes and restaurants nearby.
Stayed in April 2025
Reviewed: 26 March 2025
Edward
United KingdomMinor stuff like shaver plug, but good outweighed these small items
Close to what I wanted to see outside of work commitments - wanted to be in the ‘middle’ to also enjoy the city and wasn’t disappointed - hotel was extremely welcoming!
Stayed in March 2025
Reviewed: 25 March 2025
Hamza
Saudi ArabiaNothing
Close to Dam Square(10 mins walk), clean and quite
Stayed in March 2025
Reviewed: 25 March 2025
Wilma
United KingdomThe room, although commanding a view on the Westerkerk, was very small despite the fact that is was a "De Luxe Room". Our major gripe (and that goes for all the rooms in the hotel, irrespective of size) is that there is no space at all to hang or store clothes or items. Seemingly, a guest is expected to stay for 1 or 2 nights at the most. At some point we stayed for 5 nights and had to rely on our creativity to find a place for our belongings. A hook or two on the door would have been helpful to at least keep our coats out of the way!
Great location, perfect for every aspect of our stay. Breakfast is delicious and chef Leandro, when he's there, makes the most amazing omelettes. The hotel has a lovely atmosphere and quirky interior design accents, which is right up our alley. The bar is well stocked and the staff super friendly & helpful.
Stayed in March 2025
Reviewed: 15 March 2025
Joanne
United KingdomThe hotel is well located, beautifully designed and spacious, especially the bar and restaurant. The staff were exceptionally welcoming and helpful. They had decorated the room with balloons to celebrate my mothers birthday, which was really special. The room was comfortable, quirky and quiet even though we were street facing. The breakfast was great, especially the vegan butter!
Stayed in January 2025
Reviewed: 10 March 2025
Amanda
United KingdomThe garden room which we were allocated is in an annexe and very dark. It does have a separate seating area which is useful
Location is perfect for exploring Amsterdam
Stayed in March 2025
Reviewed: 2 March 2025
Ben
United KingdomThere was no indication that I was going to be getting a twin room instead of the double that I paid for.
Stayed in February 2025
Reviewed: 25 February 2025
Kim
AustraliaNo door on the bathroom
Fantastic location and friendly staff
Stayed in January 2025
Reviewed: 21 February 2025
Chi
United StatesThere was no fridge in our room, but wasn't a huge deal as we stayed during the winter. But if this was a summer stay, a fridge for those cold drinks would be nice.
The location is amazing. We are so close to all the museums and is within walking distance to many of them. The tram station is 1 min walk away and connected us to the airport and main train station should.
Stayed in January 2025
Reviewed: 15 February 2025
Alex
NetherlandsAbout Hotel Mercier It is one of the best hotels in Amsterdam. I was given a very excellent room, and the room facilities were also great. Most importantly, the floor of the room was covered with carpet, which gives the guest a luxurious experience. The bathroom and toilet were also very good. However, if I am to be honest, the room heating system took a long time to warm up the room, but I wouldn't consider this a drawback, as I am truly satisfied with the room facilities at this hotel.
Stayed in January 2025
Reviewed: 14 February 2025
Ben
United KingdomReally understated luxury and great restaurant.
Stayed in February 2025
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