Batorego 6 A, Old Town, 31-135 Kraków, Poland
#1866 of 3,554 Holiday rentals in Kraków
Guests' ChoiceBased on 223 hotel reviews
8.5Cleanliness
8.7
Comfort
8.6
Location
9.3
Facilities
8.4
Staff
9.2
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 17 May 2025
Karolina
United KingdomCentral location, close to main square yet very quiet. Good size apartment, clean with niece balcony. Very helpful and friendly staff!
Stayed in May 2025
Reviewed: 16 May 2025
Jane
United StatesNo toiletries (soap/shampoo in shower). Parking is difficult (we had a rental car & parked on street once we found a spot we just paid for whole day & didn’t move the car). It would have been nice to have some larger glasses in kitchen and some coffee .
Location is convenient for walking old town and surrounding area. Close to shopping (mall is huge) and lots of restaurants and bars.
Stayed in May 2025
Reviewed: 7 May 2025
Beyza
ItalyThere were only 4 body towels and 1 floor towel, no head towels or a towel to dry our hands. Also, we had a problem with the lock of the door (we were staying in apt. 4). We couldn’t get it to lock properly.
Bathroom had so much space to put our stuff in. Bed was comfortable. The balcony looking into the back had an amazing view. Inside of the house was really good in terms of temperature even though it was cold outside.
Stayed in May 2025
Reviewed: 4 May 2025
Edith
United KingdomNeed more information Hot water switch for shower More outdoor seating. 4 people only 2 chairs
Location
Stayed in May 2025
Reviewed: 24 April 2025
Oksana
United KingdomIn two rooms out of three there wasn't WIFI.
Everything was very good
Stayed in April 2025
Reviewed: 23 April 2025
Juri
ItalyAparment should be equipped with more faciltiies in kitchen and bathroom
Host is very friendly and he kindly satisfied all our requests. Really useful the service to book day trip to close attractions
Stayed in April 2025
Reviewed: 21 April 2025
Susan
United KingdomI didn’t know we would be on top floor and no lift. Recently had knee surgery and it was 98 steps upto apartment, killed my knees. I would have asked for ground or first floor if it had been stipulated in description but it wasn’t.
Excellent location and short walk to square.
Stayed in March 2025
Reviewed: 21 April 2025
Mario
AustraliaNo lift. If your apartment is on the upper floors, you could possibly struggle with the stairs.
The apartment is ideally located a short walk from the Main Square. The apartment is very comfortable, spacious, and clean.
Stayed in April 2025
Reviewed: 18 April 2025
Terry
United KingdomThe apartment was very comfortable , clean and warm . Location was great very central , 10 min walking to the main square , also the apartment was close to shop and a good bakery .
Stayed in April 2025
Reviewed: 18 April 2025
Клименко
UkraineThere is no lighting in front of the front door, you have to turn on a flashlight, which is not very convenient if your hands are busy!!
I recently stayed at 4Seasons Apartments Cracow, and I’m so happy with my choice! Although the location is not right in the center of the Old Town, it was still very convenient and easy to reach all the main attractions. The staff was amazing—so friendly and helpful, and they spoke excellent English, which was very important for me since I don’t speak Polish. They made my stay very comfortable. The apartment was fantastic! It felt like a small, private one-bedroom flat. By the way, the bed is very comfortable! Everything was spotlessly clean, and the lighting in the room was perfect—bright and cozy, which I really appreciated. There were also plenty of mirrors, which is always a big plus for a girl like me! The apartment had everything I needed, and it was so spacious and well-organized. Overall, I had a wonderful time, and I highly recommend 4Seasons Apartments Cracow to anyone visiting Krakow. I would definitely stay here again!
Stayed in April 2025
Reviewed: 31 March 2025
Georgia
United Kingdom95 steps up to the top floor with no lift, (we knew this when booking) but didn't realise how many steps it was. Luckily there was a big group of us to help with luggage but if elderly or struggle with mobility, be mindful of this. Booked as a group of 6 and only 5 chairs at the table No contact with staff, so had to buy extra toilet roll not a huge deal
Clean, good location with shops near and only a 30 min walk to the Jewish Quatre and 10 min walk to the old town and only £12 from the airport using bolt and easy check-in via safe
Stayed in March 2025
Reviewed: 29 March 2025
Julie
United KingdomClean tidy spacious. Close to all the attractions.
Stayed in March 2025
Reviewed: 24 March 2025
Nicola
United KingdomClean, spacious had all you needed. Loved having the balcony& garden. Great location.
Stayed in March 2025
Reviewed: 22 March 2025
Hannah
United KingdomWe had 2 apartments for 5 people and both apartments were really spacious, clean and in good condition. The process of collecting keys was explained fully and easy to follow. Staff were excellent and helpful when contacted via booking.com, they helped arrange transfers to and from the airport, booked an auschwitz tour for us and allowed us to keep our luggage in the office on the last day after check out. The location of the apartments was great, 5-10 minutes into the main square with good public transport links around.
Stayed in March 2025
Reviewed: 20 March 2025
Piotr
United Kingdomn/a
good location, nice and clean on day of arrival, members of staff makes me feel welcomed
Stayed in March 2025
Reviewed: 16 March 2025
Περσα
Cyprusthe beds were not comfortable.
It was clean.
Stayed in March 2025
Reviewed: 11 March 2025
Stacey
United KingdomNo lift. Very high balcony with open bars.
Location is perfect. Excellent value for money. Hosts super helpful.
Stayed in March 2025
Reviewed: 6 March 2025
Heather
IrelandNothing
Location was good. About a 10 minute walk from the main square. Room was clean, bathroom was clean. Seemed to be a pretty quite part of the city so we had no disturbances during the night or anything. We couldn't get the TV going in the room but we didn't need it anyway. We spent most of our days doing tours so we were only in the apartment in the evening. It was handy having a bit of a kitchen so we could prepare lunches for our day trips.
Stayed in February 2025
Reviewed: 3 March 2025
Jessica
United KingdomLocation and cleanliness
Stayed in March 2025
Reviewed: 2 March 2025
Shaun
United KingdomGreat place to stay.
Stayed in February 2025
Reviewed: 1 March 2025
Elizabeth
United KingdomNothing not to like
Fantastic location, 10 minutes from main square. Apartments are spacious, clean and comfortable.
Stayed in February 2025
Reviewed: 24 February 2025
Inês
PortugalThe apartment was really good located! The check in was easy and the apartment was very good.
Stayed in February 2025
Reviewed: 16 February 2025
Louise
United KingdomSmell of cigarettes from neighbouring apartment through the vents
Check in easy. Good location. Good furnishings.
Stayed in December 2024
Reviewed: 6 February 2025
Eliran
IsraelThe apartment is warm and clean, spacious with 2 big closets, and an equipped kitchen. Thers a nice balcony with an open natural view. And lots of parking place in front of the building.. contact guy helped as with the loagage. giving a high recommendation for the property.
Stayed in February 2025
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