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Reviews of Casa das Arcadas

Rua dos Mercadores, Nº 77, 9500-092 Ponta Delgada, Portugal

#54 of 98 B&Bs and Inns in Ponta Delgada

Guests' Choice

Review score

Based on 236 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.5

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.5

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 14 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    There was a lot of noise at night from people talking in the street as there was a restaurant opposite.

    Very central to the town and an excellent checking in service

    Stayed in May 2025

  • Reviewed: 9 May 2025

    8.0
    Central location, smooth check-in, and a convenient stay
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    It would be nice if cleaning was done every other day instead of only on request. Overall, a very good stay!

    Great central location – close to restaurants, bars, and the harbor for whale watching tours. Smooth check-in via WhatsApp, no reception but fast communication. The room is small but clean and quiet, with a private bathroom – perfect for a short stay. Breakfast delivered daily to the door was simple but tasty (yogurt, bread, cheese, ham, fruit).

    Stayed in May 2025

  • Reviewed: 22 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    ./.

    Very good location in the city center. Cool idea with the breakfast bascets. Very good communication via WhatsApp

    Stayed in April 2025

  • Reviewed: 19 April 2025

    9.0
    Fantastic!
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The property location was very convenient to walk around the city. It was clean and comfortable.

    Stayed in April 2025

  • Reviewed: 12 April 2025

    9.0
    Pleased with everything
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Front door entry requirement, a little confusing.

    Good

    Stayed in April 2025

  • Reviewed: 9 April 2025

    9.0
    Great location, (taxi rank a minute away), beautiful hotel.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    No issues.

    Very nicely designed suite combing old and new with contemporary flourishes.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    One thing that is wrong there is a check-in experience. It is hard to find the place, because there's no sign at all. Hosts were unresponsive on the chat. I had to call them to get help. Door handle is kind of weird because it turns, but does not open the door until you turn it around several times. There's no such thing as 24h reception there, when I was checking-in nobody was there - I could only call them.

    Bed is big and nice. Room was clean.

    Stayed in April 2025

  • Reviewed: 30 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Well organised, breakfast was good, comfortable room, good location in the centre. Unfortunately there was a bad smell in the room. Despite using the ventilation for the bathroom and airing the room as much as possible, it was still smelly.

    Stayed in March 2025

  • Reviewed: 21 January 2025

    8.0
    City Center Stay
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 6 nights

    Humid room, a bit stained/wore off bed cover.

    Comfortable beds, good contact with personel, great location.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    8.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 2 nights

    it was difficult to find at first but gave a call to host and he helped us out.

    we stayed for 2 nights. location - middle of city center. kitchen - shared kitchen available with fully equiped ( we didnt knew about it, probably we missed out reading) bedroom - very spacious, comfortable beds and big pillows. bathroom - clean, with towel and other basic amenities.

    Stayed in November 2024

  • Reviewed: 25 December 2024

    9.0
    Amazing value, wonderful location, great facilities
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location, good facilities, amazing value

    Stayed in November 2024

  • Reviewed: 16 December 2024

    8.0
    Great place to stay and enjoy Ponta Delgada. I would definitely concider this property again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 14 nights
    • Submitted via mobile

    Even though the property was spotless there was a persistent smell dampness which I think is just an island thing. Also, there was only one chair and not an actual table (besides a desk-like thing mounted to the wall) and eating breakfast in the room was a little tricky. I wish another chair and a small table was added for comfort.

    The location! In the middle of it all. The staff - even though we didn’t meet anyone in person the communication through WhatsApp was prompt and very helpful. We reported an electric issues in our room and they sent their electrician within one hour and he repaired the issue immediately. We were also offered to move to another room which we didn’t but the option was there. Great kitchen with all appliances and utensils- we heated up a lot of leftovers and used the kitchen a few times.

    Stayed in December 2024

  • Reviewed: 3 December 2024

    9.0
    Very cozy apartment in the center
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    The sound isolation is not perfect, so you can hear people walking on the floor.

    Very good location in the center of Ponta Delgada, very clean with a kitchen and common area to use.

    Stayed in December 2024

  • Reviewed: 17 November 2024

    7.0
    Large room in a great central location at a great price- but you have to take the good with the bad.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The was a HORRIBLE smell in my room- presumably from sewer gasses. While the soundproofing from the room to the street was excellent- it was virtually non- existent inside the building. They should warn you that the building is only accessible by foot after 11am each day.

    The breakfast basket was a nice touch. Having a kitchen accessible to all was a bonus. Staff helped me up the stairs with my heavy suitcase.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    8.0
    It was a very nice place, would stay there again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to declare

    Everything was good

    Stayed in November 2024

  • Reviewed: 28 October 2024

    9.0
    Can recommend, good place
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    I was unable to quickly identify the right door from the street and spent some time dealing with the lock, but it was probably my fault.

    It's a nice hotel in the center of Ponta Delgada. Although I didn't meet anyone personally, the hotel staff was in touch electronically and genuinely supportive. The unusual interiors are attractive, the ample shared kitchen space on the second floor is perfect, and their idea of how to deliver breakfast is so cute.

    Stayed in October 2024

  • Reviewed: 28 October 2024

    8.0
    Very good
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Long set of stairs between floors. Closed street to cars, so that taxis cannot stop in front of the entrance door to deliver the luggage.

    Excellent location. Quiet both during the day and night.

    Stayed in October 2024

  • Reviewed: 28 October 2024

    9.0
    Good location and very comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Got in overbooking situation, but it was resolved

    The best mattress for the whole trip

    Stayed in October 2024

  • Reviewed: 25 October 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    a little damp smelling

    very central location, large room, so much breakfast. staff let me in early after an overnight flight

    Stayed in October 2024

  • Reviewed: 22 October 2024

    7.0
    nice place but lacks a homy touch
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The kitchen lacks organization. There should be trays with room numbers for the fridge and the closets so guests can put their food clearly. With 11 rooms available, there were only a limited number of cups and spoons, and no toaster. The chairs of the dining table need to be changed; it is not possible to rest your back on them at this point. Finally, it would be nice to add some warmth to the common area by adding paintings on the wall.

    The location is very central and provides access to downtown. The room was large and full of light. The bathroom was clean and roomy.

    Stayed in October 2024

  • Reviewed: 29 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom door was very hard to open and close and the shower gel was almost finished (no shampoo). Parking space not available at the property. Had to arrange it separately

    This place is in a great location - very central. The property was clean and the hosts responsive

    Stayed in September 2024

  • Reviewed: 29 September 2024

    9.0
    Excellent stay in Sao Miguel
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 7 nights
    • Submitted via mobile

    We just thought that it was pricey for us, but after all we enjoyed it very much.

    We really appreciated the immediate response when we texted the owners. They were always very kind & helpful.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    You can hear everything your neighbour does, especially if underneath. The Sheets were clean and ironed, but they would need some changing soon, they were a bit worn out.

    Central location, although on the main street, it was only pedestrian so no disturbing noises, bar activities stopping around 23h.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location was great. Staff was great as well! Very helpful.

    Stayed in September 2024

Showing 1 – 25

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