Rua dos Mercadores, Nº 77, 9500-092 Ponta Delgada, Portugal
#54 of 98 B&Bs and Inns in Ponta Delgada
Guests' ChoiceBased on 236 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.5
Facilities
8.4
Staff
8.7
Value for money
8.5
Free WiFi
8.5
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End of dialog contentReviewed: 14 May 2025
Suzanne
United KingdomThere was a lot of noise at night from people talking in the street as there was a restaurant opposite.
Very central to the town and an excellent checking in service
Stayed in May 2025
Reviewed: 9 May 2025
Jitka
Czech RepublicIt would be nice if cleaning was done every other day instead of only on request. Overall, a very good stay!
Great central location – close to restaurants, bars, and the harbor for whale watching tours. Smooth check-in via WhatsApp, no reception but fast communication. The room is small but clean and quiet, with a private bathroom – perfect for a short stay. Breakfast delivered daily to the door was simple but tasty (yogurt, bread, cheese, ham, fruit).
Stayed in May 2025
Reviewed: 22 April 2025
Ck
Germany./.
Very good location in the city center. Cool idea with the breakfast bascets. Very good communication via WhatsApp
Stayed in April 2025
Reviewed: 19 April 2025
Nnenna
United StatesThe property location was very convenient to walk around the city. It was clean and comfortable.
Stayed in April 2025
Reviewed: 12 April 2025
Sidney
CanadaFront door entry requirement, a little confusing.
Good
Stayed in April 2025
Reviewed: 9 April 2025
Ronald
CanadaNo issues.
Very nicely designed suite combing old and new with contemporary flourishes.
Stayed in April 2025
Reviewed: 3 April 2025
Grzegorz
PolandOne thing that is wrong there is a check-in experience. It is hard to find the place, because there's no sign at all. Hosts were unresponsive on the chat. I had to call them to get help. Door handle is kind of weird because it turns, but does not open the door until you turn it around several times. There's no such thing as 24h reception there, when I was checking-in nobody was there - I could only call them.
Bed is big and nice. Room was clean.
Stayed in April 2025
Reviewed: 30 March 2025
Sophie
GermanyWell organised, breakfast was good, comfortable room, good location in the centre. Unfortunately there was a bad smell in the room. Despite using the ventilation for the bathroom and airing the room as much as possible, it was still smelly.
Stayed in March 2025
Reviewed: 21 January 2025
Piotr
PolandHumid room, a bit stained/wore off bed cover.
Comfortable beds, good contact with personel, great location.
Stayed in January 2025
Reviewed: 6 January 2025
Ayshwarya
Germanyit was difficult to find at first but gave a call to host and he helped us out.
we stayed for 2 nights. location - middle of city center. kitchen - shared kitchen available with fully equiped ( we didnt knew about it, probably we missed out reading) bedroom - very spacious, comfortable beds and big pillows. bathroom - clean, with towel and other basic amenities.
Stayed in November 2024
Reviewed: 25 December 2024
Patrick
United StatesExcellent location, good facilities, amazing value
Stayed in November 2024
Reviewed: 16 December 2024
Grazyna
United StatesEven though the property was spotless there was a persistent smell dampness which I think is just an island thing. Also, there was only one chair and not an actual table (besides a desk-like thing mounted to the wall) and eating breakfast in the room was a little tricky. I wish another chair and a small table was added for comfort.
The location! In the middle of it all. The staff - even though we didn’t meet anyone in person the communication through WhatsApp was prompt and very helpful. We reported an electric issues in our room and they sent their electrician within one hour and he repaired the issue immediately. We were also offered to move to another room which we didn’t but the option was there. Great kitchen with all appliances and utensils- we heated up a lot of leftovers and used the kitchen a few times.
Stayed in December 2024
Reviewed: 3 December 2024
Diogo
PortugalThe sound isolation is not perfect, so you can hear people walking on the floor.
Very good location in the center of Ponta Delgada, very clean with a kitchen and common area to use.
Stayed in December 2024
Reviewed: 17 November 2024
Janice
United StatesThe was a HORRIBLE smell in my room- presumably from sewer gasses. While the soundproofing from the room to the street was excellent- it was virtually non- existent inside the building. They should warn you that the building is only accessible by foot after 11am each day.
The breakfast basket was a nice touch. Having a kitchen accessible to all was a bonus. Staff helped me up the stairs with my heavy suitcase.
Stayed in November 2024
Reviewed: 11 November 2024
Igor
PortugalNothing to declare
Everything was good
Stayed in November 2024
Reviewed: 28 October 2024
Alex
BelarusI was unable to quickly identify the right door from the street and spent some time dealing with the lock, but it was probably my fault.
It's a nice hotel in the center of Ponta Delgada. Although I didn't meet anyone personally, the hotel staff was in touch electronically and genuinely supportive. The unusual interiors are attractive, the ample shared kitchen space on the second floor is perfect, and their idea of how to deliver breakfast is so cute.
Stayed in October 2024
Reviewed: 28 October 2024
Maria-helena
PortugalLong set of stairs between floors. Closed street to cars, so that taxis cannot stop in front of the entrance door to deliver the luggage.
Excellent location. Quiet both during the day and night.
Stayed in October 2024
Reviewed: 28 October 2024
Ilya
IsraelGot in overbooking situation, but it was resolved
The best mattress for the whole trip
Stayed in October 2024
Reviewed: 25 October 2024
Koegel
United Statesa little damp smelling
very central location, large room, so much breakfast. staff let me in early after an overnight flight
Stayed in October 2024
Reviewed: 22 October 2024
Marc
CanadaThe kitchen lacks organization. There should be trays with room numbers for the fridge and the closets so guests can put their food clearly. With 11 rooms available, there were only a limited number of cups and spoons, and no toaster. The chairs of the dining table need to be changed; it is not possible to rest your back on them at this point. Finally, it would be nice to add some warmth to the common area by adding paintings on the wall.
The location is very central and provides access to downtown. The room was large and full of light. The bathroom was clean and roomy.
Stayed in October 2024
Reviewed: 29 September 2024
Ruben
PortugalBathroom door was very hard to open and close and the shower gel was almost finished (no shampoo). Parking space not available at the property. Had to arrange it separately
This place is in a great location - very central. The property was clean and the hosts responsive
Stayed in September 2024
Reviewed: 29 September 2024
Jessica
MaltaWe just thought that it was pricey for us, but after all we enjoyed it very much.
We really appreciated the immediate response when we texted the owners. They were always very kind & helpful.
Stayed in September 2024
Reviewed: 23 September 2024
Silviu
FranceYou can hear everything your neighbour does, especially if underneath. The Sheets were clean and ironed, but they would need some changing soon, they were a bit worn out.
Central location, although on the main street, it was only pedestrian so no disturbing noises, bar activities stopping around 23h.
Stayed in September 2024
Reviewed: 17 September 2024
Jessica
CanadaLocation was great. Staff was great as well! Very helpful.
Stayed in September 2024
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