We didn't use the dining room because it was mostly fixed price buffet and the occasions when we dropped down the staff didn't know when menu ordering would be available. Strange. We would have like to have had an option to eat there. The ladies at the store were only transactional and didn't really engage with people coming into the store (no welcome.) It was helpful to have it there but we think opportunities were lost by not engaging with those coming into the store, i.e. "can I be of help to you? "

The people at the desk were very obliging and helpful. The rooms and balcony were fine. It was easy to access the beach area and local restaurants.

Stayed in April 2025

There are no dishwashing tools and washing liquid, and the customer service said that they need to buy them themselves.

There are many free parking spaces. It's a little far from the city center, so it's quieter.

Stayed in April 2025

The WiFi was almost disconnected. Supper slow connection and often disconnected.

The room was nice and clean. It had the right size for a family with a kid. Facilitates were also good enough and complete for such a short stay. The access was easy and plenty of free parking places.

Stayed in December 2024

A bit old bathroom

Big rooms

Stayed in November 2024

Restaurant

Location

Stayed in October 2024

The facilities in the kitchen could have been better. There wasn't a cloth provided for washing dishes and/or counter tops. Also a small amount of dish detergent and dishwasher soap would have been helpful for a 3 night stay.

The location was terrific! A 3 minute walk takes you to an outstanding path along beautiful cliffs overlooking the Mediterranean Sea!

Stayed in September 2024

Nothing it was all good

Beautiful area Beds comfortable Big rooms Huge space

Stayed in October 2024

Absolutely nothing. I have nothing negative to say at all...

Loved our stay here. Staff were excellent and the hotel was exceptionally clean. Location was amazing, with a selection of close vu restaurants.

Stayed in September 2024

I liked the property and enjoyed my stay. The only little inconvenience for light sleepers like me is that if you get a room next to the main road, the early morning traffic may wake you up.

Stayed in June 2024

Trying to book directly with the property and the website doesn’t work!

Excellent facilities and close to the beach

Stayed in May 2024

Nothing -

location close to the beach and restaurants; great coastal walk to Praia do Rocha; very nice pool area. Apartment was very well equipped and spotlessly clean.

Stayed in June 2024

The restaurant. Needs to update menu to compete with all others with fabulous food. Service was very slow.

Never had

Stayed in April 2024

The reason I booked this hotel was because they had an indoor pool. It was closed 1 of the 4 days I was there.

Very good!

Stayed in April 2024

The location is great for beach area but it’s not close to many shopping areas by walking. It would have been helpful to know a car would be suggested to visit shopping areas nearby.

The location was great, employees were friendly, the food in the restaurant was good! Access to the beach and close by restaurants. The little shop was helpful for needed items!

Stayed in March 2024

We were initially allocated to a different room than what we had requested, but this was rectified next morning.

Good family rooms, beaches nearby, indoor pool, sufficient parking, playground. Very handy place for families. This was our second visit here. Staff is friendly and helpful.

Stayed in December 2023

nothing

facalaties were fantastic

Stayed in October 2023

nothing!

Stayed in September 2023

Bar on pool should be open on same time as pool

All acomodation decent and good

Stayed in July 2023

Nothing

Friendly staff, great facilities and very good sized apartment. Elza was very helpful

Stayed in July 2023

honest, i think buffet its very limited- but i will give 7 over 10.

location its a must! everything is in good condtions and you see very clean areas and rooms, they are cleaning all over. rooms and bed are very confortable, you feel homy inside and out side pool are perfect nice place for have good time with family, we were with our son (6year old) and was a great time for three of us. we will go back for sure!

Stayed in June 2023

Nothing

Location to amenities and beach. It is private and family friendly

Stayed in May 2023

We could not figure out the aircon at all, balcony closed and locked should have allowed it to come on, instructions and control not great, however that was the only minor irritation. We will be back.

Excellent guy on reception, spoke all sorts of languages (well done sir). Clean, tidy, just the right stuff to cook simple no fuss meals. Toilet and shower clean, no mould or lingering smells. Beds were firm, clean and bedding changed every couple of days. Living area sparse but what are you doing in the room on an evening? There is a tv with all manner of channels incl Portugese obes which are mostly in English (explains why all the locals speak it so well - thank you). We will be back.

Stayed in May 2023

Location, clean, spacious

Stayed in May 2023

access to swimming pool and exit gates weren’t easily or safely accessible for buggy

spotlessly clean…apartment cleaned everyday. ideal location to visit anywhere in Portimão or the Algarve. staff super friendly

Stayed in April 2023