Nothing.

Staff and facilities were excellent.

Stayed in May 2025

There are a few things looking'worse for ware' eg the chair in the room, under the bath, some fixings... but overall it was an amazing experience!

Stayed in April 2025

Nothing

If it can be described in one word, it would be PERFECT. Prefect location, purity, kindness, hotel facilities,food, especially nice and rich breakfast! We promise to return to your beautiful hotel!

Stayed in May 2025

modern, clean

Stayed in May 2025

Location was great. Staff was sincere, friendly and helpful

Stayed in May 2025

Nothing.

Staff at check in and breakfast exceptional

Stayed in May 2025

If you grab your key card when you leave, everything resets. That means when you come back in, the TV is on, the shades are drawn, and you have to readjust any settings you had.

This hotel is right along the water, so the view is super cool. The swimming pool area is fun with some spa services and complimentary drinks and snacks, and I was greeted with some welcome treats. The breakfast was tasty—I would have loved to enjoy it for longer but had an early flight to catch! It's definitely not in the heart of Lisbon but it's convenient to the airport and the Oriente train station is easily walkable to get around the city. Staff was friendly, as well (and compliments to the bar staff for making a mean cocktail)!

Stayed in May 2025

Nothing

From the location, to the service and the breakfast selection everything was amazing. Special thanks to Daniel from the front desk and all the other staff!

Stayed in May 2025

i liked everything

the room was spacious, modern and comfortable with beautiful views. excellent breakfast and service. close to the airport

Stayed in April 2025

Drink are well overpriced

View and Location

Stayed in May 2025

Everything was excellent

We came in on the day that the power failed in Portugal and Spain - April 28, 2025. The place was a madhouse due to the sudden influx of stranded travelers like us. The staff was exceptionally nice, very friendly and helpful with everything on the day that we arrived. The friendly, excellent service continued throughout our stay for the next two days as we waited for a new flight to return to Germany. I would highly recommend this hotel based on the quality of the food, the excellent staff and the amazing location with every room having a nice view of the river. Based on the typical rating scale of 1 through 10, this Hotel is a 12!

Stayed in April 2025

Open-style bathroom. Please stop doing that. We enjoy our privacy and there is no reason to have a bathtub/shower open to the rest of the room. Shower was difficult to control. No fan in bath so room became very humid after shower.

Clean, well kept. Upscale with nice amenities. Location close to some attractions and restaurants. Was greeted by staff upon entering who were extremely pleasant and helpful, and offered us a welcome drink. Elevators are fast and quiet.

Stayed in April 2025

Very professional staff thank you all

Stayed in April 2025

My kids are scared of heights and did not enjoy the glass elevators, once they were working. It was bad planning on my part, but I was very grateful to be in such good hands.

We arrived in the middle of the big blackout, and the staff were exceptionally attentive, calm, and competent in very adverse circumstances. Their composure was inspiring.

Stayed in April 2025

N/A

I loved the room and the view. The staff was very professional, and all commodities were 5 stars!! Enjoyed every moment and the spa was also good, but I was expecting a bigger dimension. The food in the restaurant was good-—lovely fish garoupa and a bar with excellent cocktails. Overall, a unique hotel with unique services. Congratulations!!

Stayed in April 2025

The only issue we faced was the bathroom sink drain — the water drained very slowly, so we had to wait a while before using it again.

We had a wonderful stay at this hotel. The view was absolutely stunning, and the staff were always polite and smiling. It became such a memorable experience that we’re planning to come back on our next trip!

Stayed in April 2025

Wonderful property

Stayed in March 2025

Nothing

Customer service Food quality Decor

Stayed in April 2025

Nothing

Splendid hotel. The views are incredible. The pool sauna and gym were just what I needed. We loved the music at night.

Stayed in April 2025

Everything location workers super nice people in general special ladies from desk guy at the bar hosted at the restauran e the belt man skinny tall guy forgot his name but super sweet

Stayed in April 2025

Sana hotels never disappoints, this was no exception. Wonderful room , breathtaking views , immaculately service in any interaction. The hotel and the staff embraced what hospitality is all about : creating memories and memorable times .

Stayed in April 2025

There was nothing we didn’t like.

Beautiful hotel, amazing food, but above all the customer service was by far the best we had experienced in Portugal. And we have lived here 7 years and have been to really amazing hotels, restaurants etc Myriad is by far the best. Dora from the front desk made us feel so welcome, she made a custom card for us and sent us a glass of moscatel wine with pastel de natas as a gift, because she knew how we just came back from the airport with a nightmare from hell with a ruined honeymoon because of Turkish airline’s negligence. Dora was there to help us feel better and have a relaxing stay. Every single person in Myriad hotel is a star quality employee, we both hope that Myriad Hotel knows just how lucky they are to have Dora and the rest of the excellent employees they have there. Thank you for everything!

Stayed in April 2025

Amazing!!! I will come back for sure.

Stayed in April 2025

I had a truly lovely time at Myriad by SANA. The hotel has breathtaking views of the river and the Vasco da Gama bridge. The room was large, stylish, with a jacuzzi bathtub, soft bed, and embroidered linens — everything was very clean and comfortable. Breakfast was outstanding — very healthy and diverse, with lots of vegetables, fruits, berries, more than 10 types of cheese, delicious pastries, hot dishes, and fresh juices. A real treat every morning! The staff were kind, professional, and always ready to help. The hotel is close to the cable car, Oceanarium, and the Vasco da Gama shopping center. Getting to the old town by Uber/Bolt only costs 6–10 euros. I truly enjoyed my stay and hope to return one day!

Stayed in March 2025