Rooms were a little old fashioned .

Very friendly staff and good food . Great location for long walks.

Stayed in May 2025

Shuttle bus was only one way so had to get taxi or uber back as too far to walk

Best breakfast we have had in any hotel. The pool was lovely and clean and attendants really helpful, our room was very clean and lovely quiet location

Stayed in May 2025

Personal was very friendly

Stayed in February 2025

Long way from restaurants and shops

Fantastic hotel, perfect location for the nature reserve,

Stayed in November 2024

The gym is equipment is dated in comparison to other 5 star hotels.

We have stayed here three times. The food and drink are excellent. The staff are helpful. The location is ideal for walks around the nature reserve.

Stayed in November 2024

Fantastic hotel, great for families. The service was incredible - everyone was great but a special thank you to Barbara who really made our day every morning at breakfast and was so great with our young children. Fantastic location and views - we loved being able to walk straight from the hotel to the beach and along the boardwalk and explore the area. Great facilities and food - we loved breakfast and dinner in the bistro at night. Highly recommend!

Stayed in October 2024

We had to upgrade our room , had we known it did not have a view we would of done this when booking .

Clean and tidy, location

Stayed in September 2024

Nothing

Great location, easy going, freindly, and accommodating staff, great balance of luxury and familiarity, elegant but not stuffy, lovely facilities. Could swim late without being harassed.

Stayed in September 2024

We loved the location overlooking the Ria Formosa and all the wild life. Great walking. Beautiful beaches. Hotel staff exceptional.

Stayed in September 2024

Breakfast cereal was stale , upsetting moment at 06.12 a member of staff unlocked our door and walked in, we were naked on top of bed, he said sorry and walked out not good at all The worst thing was they charge 25 euro's for use of iron and ironing board , thats extortion in my book , we stay in lots of 5 star hotels and have never had any charge . There was no tea making facility in the room , but the bought it on request for no charge

Very good breakfast except most of the cereal was stale very helpful friendly staff

Stayed in September 2024

Can't think of anything.

Everything! Staff were excellent and extremely helpful. Food was obviously prepared by a first-class chef. All the swimming facilities could not be better - private beach, large pool, small pool, paddling pool and jacuzzi.

Stayed in September 2024

Pool bar whilst efficient if you were there, but it took too long to get drinks from loungers or seating area overlooking gardens. Would be better if Pool bar moved to a nicer location. Aircraft noise at 6am disturbing

Spacious, comfortable rooms. Lots of available loungers around lovely pool. Well stocked buffet breakfast

Stayed in September 2024

M/a

Fantastic staff - good old fashioned service excellence

Stayed in September 2024

I couldn't find fault with anything.

An excellent hotel with helpful and friendly staff. Superb location.

Stayed in September 2024

Everything

Stayed in June 2024

There is no adult pool and we had two incidents during our stay where the pool was closed for a short time. A couple of dealings with reception where staff could have been more helpful but on the whole staff were excellent.

Beautifully kept and stunning location with a great boardwalk which takes you to the beach. Quite a few very good restaurants within walking distance and the Hotel Seafood buffet on Sundays is excellent

Stayed in August 2024

Location was fantastic with short walk to beach.

Stayed in August 2024

For a 5 star hotel there needs to be a coffee machine in the rooms. Also an iron and board this normally comes as standard in any 5star we’ve stayed in and not charged 15 euro daily. Sockets at the side of the bed also I had a cpap machine that I need to use nightly and this made it difficult to use

Loved the position of the property. Breakfast was really good. Staff were amazing

Stayed in August 2024

Nothing

Excellent under stated elegant hotel

Stayed in July 2024

Nothing

Lovely breakfast overlooking the lagoon and sea

Stayed in July 2024

I don’t think you could have done better! We had everything we needed! Great place , great staff what more could you ask for?

The choice at breakfast was excellent and the staff very friendly. The pool was delightful with very friendly and helpful staff. The cocktail bar was great with very entertaining staff that created a lively atmosphere!

Stayed in June 2024

No tea/coffee making facilities in room Had to hire iron board and iron - would expect this to be provided for the standard of hotel

Fantastic hotel - beautiful pool and grounds

Stayed in May 2024

Nothing

Fabulous “Old school” 5 star. All of the staff are wonderful and hugely attentive Best location My favourite hotel in the world

Stayed in May 2024

At certain times of day you can definitely hear the planes coming into land at Faro airport not far away!

Lovely room with balcony. Nice touch being the gratis bottle of port, fresh fruit and bottled water. Very nice heated (25c) outdoor swimming pool on 4th floor overlooking the Rua de Formosa wetland park and beach beyond. Nice gardens. Very good breakfast.

Stayed in May 2024