Internacionalnih Brigada 9, Vračar, 11000 Belgrade, Serbia
#18 of 222 hotels in Belgrade
Guests' ChoiceBased on 279 hotel reviews
9.3Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.7
Value for money
9.1
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 12, 2025
Filippo
ItalyEverything was very good, excellent breakfast and helpful staff
Stayed in May 2025
Reviewed: May 10, 2025
Михайло
UkraineThe place is very close to my office and pretty easy to get to.
Stayed in May 2025
Reviewed: March 25, 2025
Viktor
United StatesMy parents recently had the pleasure of staying at the Crystal Hotel in Belgrade, and it was an absolutely fantastic experience! The location is unbeatable—perfectly situated near some of the city’s best museums and walking spots. Whether you’re strolling to explore history or just enjoying a leisurely walk along the nearby streets, everything feels conveniently within reach. One of the highlights of the stay was the restaurant on the 7th floor. Not only does it offer stunning views of Belgrade, but the food was exceptional—fresh, flavorful, and beautifully presented. It’s the kind of place where you can enjoy a meal and soak in the atmosphere at the same time. For those who like to stay active, the hotel’s fully equipped gym was a pleasant surprise. It had everything they needed for a solid workout, from modern cardio machines to weights, all well-maintained and spotlessly clean. What truly set this hotel apart, though, was the staff. The team was incredibly friendly, attentive, and responsible—always going the extra mile to ensure they felt welcome and comfortable. From check-in to check-out, their professionalism and warmth made all the difference. I’d highly recommend the Crystal Hotel to anyone visiting Belgrade. It’s a perfect blend of convenience, comfort, and top-notch service!
Stayed in March 2025
Reviewed: March 9, 2025
Tijana
GermanyHotel staff is amazing, especially Milica - thank you for great support and assertiveness!! Great location, clean hotel, awesome food choices for breakfast and Rooftop restaurant has stunning view.
Stayed in March 2025
Reviewed: March 7, 2025
Igor
North MacedoniaDining on rooftop terrace
Stayed in March 2025
Reviewed: February 24, 2025
Muzaffer
TurkeyThe One of the best quality hotels I have seen in Belgrade. Peace of mind may be preferred. They have helpful and friendly staff.
Stayed in February 2025
Reviewed: February 23, 2025
Dzangir
SloveniaLock not working
Personnel
Stayed in February 2025
Reviewed: February 4, 2025
Maracooja
SerbiaA bit pricey.
Beautifulll and clean room, comfortable bed. Open buffet breakfast, very delicious variety of food.
Stayed in February 2025
Reviewed: January 27, 2025
Ratko
Croatia/
Location, staff, hospitality, value for money
Stayed in January 2025
Reviewed: January 26, 2025
Ana
SloveniaRooms should be refurbished
Friendly staff
Stayed in January 2025
Reviewed: December 6, 2024
Bacain
RomaniaFrom time to time (3-4 times a night) there was a distant noise like a plane. Not sure what that was. I could hear it but not a significant issue.
Good location for my purpose. Friendly staff and breakfest varied enough for a 4 days stay. Comfortable bed.
Stayed in December 2024
Reviewed: November 12, 2024
Katarina84
SerbiaExceptional
Stayed in November 2024
Reviewed: October 26, 2024
Aleksandra
Bosnia and HerzegovinaEverything was great.
Kind stuff, amazing rooftop restaurant and clean room.
Stayed in October 2024
Reviewed: October 22, 2024
Christopher
United KingdomThere are no major problems with his hotel
Firstly, the staff were very good, with efficient check in and out. They ordered me a taxi when I was leaving, and kept me updated on its progress. The room was comfortable and clean, even if there was a bit of exposed plasterboard in the bathroom (which was otherwise very nice). I would rate the breakfast buffet as good but not excellent. The best thing is that they make the coffee barista-style, rather than an automatic machine like many hotels - the cappuccino was excellent. I only ate in the rooftop restaurant once, the food was very good, albeit with the large portion sizes common in Serbia.
Stayed in October 2024
Reviewed: October 13, 2024
Martin
Czech Republicstaff!!!
Stayed in October 2024
Reviewed: September 28, 2024
Sanjay
United KingdomNeat, comfortable, excellent service, great location
Stayed in September 2024
Reviewed: September 24, 2024
Ezra
United StatesA little bit outdated furniture
The staff was very friendly very available for anything that we need and we quick to reply to answer the calls to help us with everything
Stayed in September 2024
Reviewed: August 31, 2024
Petkova
United KingdomThe restaurant and the location.
Good and quiet location a nice walk away from the busy centre. Very friendly and helpful staff. We ate twice in the roof restaurant which is a popular and very nice place. The waiters were great!
Stayed in August 2024
Reviewed: August 30, 2024
Amba
United Arab EmiratesLove the property, with a perfect view! And the staffs were extremely helpful and friendly! Especially Mina.
Stayed in August 2024
Reviewed: August 22, 2024
Antonia
North MacedoniaThis was my first time in Belgrade. I randomly decided to book this hotel from so many, the hotel is amazing, its in the perfect location, quite, clean, next to the st. Sava temple, “the view” rooftop restaurant it’s a another different story… amazing! And of course the staf and the people at the front desk, big kudos for them!! Definitely I’ll be coming back!
Stayed in August 2024
Reviewed: August 16, 2024
Lidija
United StatesEverything! The staff is amiable, and the food is extraordinary.
Stayed in August 2024
Reviewed: August 15, 2024
Stefan
IrelandIt is probably an isolated case, but early in the morning (5-6am) there were construction works in the street where hotel is located. That woke me up as outside sound isolation in the hotel couldn’t stop the noise that workers made.
Size of the room, comfort and cleanliness was superb. Food in the restaurant was excellent and well prepared. Communication was on very high level. I would recommend rooftop bar with amazing view and amazing food.
Stayed in July 2024
Reviewed: July 24, 2024
Christina
BelgiumNothing.
The staff of the hotel, especially Yelena and Drago - thank you again! - were so gentle and helpful by providing us a medical assistance we needed on the spot. And all with the smile! The room was very comfortable and quiet. The restaurant was also very good, with very helpful and nice staff too, giving very good advice for the local wine! (among others). The breakfast was also very good and with a big variety of food.
Stayed in June 2024
Reviewed: July 11, 2024
Oksana158
MontenegroNothing :)
Everything was wonderful! The breakfasts were delicious, and I appreciated the tuna as I can't eat eggs and find fatty meats too heavy for breakfast. The staff were very friendly, and the room was clean and well-equipped. The reception staff were particularly helpful, giving us advice on how to reach the nearby city we planned to visit (Novi Sad), recommending the quickest way and an app with the train schedule. Our experience was entirely positive!
Stayed in May 2024
Drammen, Norway
Patong Beach, Thailand
Smoljanac, Croatia
Kamala Beach, Thailand
Charlottetown, Canada
Shizuoka, Japan
London, UK
Eboli, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content