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  5. Reviews of Best Western Kom Hotel Stockholm

Reviews of Best Western Kom Hotel Stockholm This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Döbelnsgatan 17, Norrmalm, 11140 Stockholm, Sweden

#125 of 198 hotels in Stockholm

Guests' Choice

Review Score

Based on 944 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.1

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 4, 2025

    7.0
    Very good breakfast but I wouldn’t recommend the budget room.
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had a budget room, with four folding bunk beds. The price was indeed attractive, but the room was not cosy at all. Looked to me like a ship cabin or night train compartment. Such room would be ok in a hostel but I think it should not be offered in a 3-star hotel. Bathroom was ok. The room was rather clean, although we found some food remains under one mattress. The mattress was not very comfortable. There is no parking at the hotel, only 200-300 meters away, it costs 300 SEK per 24h.

    Breakfast was very nice. Location is good, not far from metro station, 20 min walk from the old town.

    Stayed in April 2025

  • Reviewed: May 4, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights

    The bed was a bit smaller than I expected, and not as comfortable.

    Stayed in April 2025

  • Reviewed: May 1, 2025

    8.0
    Comfortable hotel in a great location for a family trip
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 3 nights

    The rooms and bathroom were somewhat small and in need of updating.

    Good buffet breakfast, great location within a 20-minute walk to the main sightseeing area of the city, and a comfortable, albeit basic, room that was sufficient for our family's 3-day visit.

    Stayed in March 2025

  • Reviewed: April 28, 2025

    9.0
    We were very pleased
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 2 nights

    Staff's kind and welcoming approach, breakfast, room, location

    Stayed in April 2025

  • Reviewed: April 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    So far so good everything was ok

    Great location great staff

    Stayed in April 2025

  • Reviewed: April 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location easy to anywhere. Staff was excellent professional and polite

    Stayed in April 2025

  • Reviewed: April 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Sauna wasn't very user friendly.

    Free coffee in the reception area. Friendly receptionists. Rooms were comfortable and clean. Breakfast was very good. Metro in walking distance.

    Stayed in April 2025

  • Reviewed: April 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location, staff.

    Stayed in April 2025

  • Reviewed: April 19, 2025

    9.0
    Great lication, room and breakfast
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, silent and comfortable room

    Stayed in April 2025

  • Reviewed: April 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom smelled like a little bit like sewerage. Bad smell didn't go away. Double bed but 2 separate toppers

    Nice reception staff

    Stayed in April 2025

  • Reviewed: April 9, 2025

    7.0
    good value for money
    • Business trip
    • Group
    • Small Double Room
    • Stayed 6 nights

    Small rooms

    Good location close to Central station. Breakfast buffet.

    Stayed in March 2025

  • Reviewed: April 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Although is a 3 star hotel, is renovated and we experienced staying in a new renovated rm. Location is a short walking distance to Radmansgatan metro ( 7 mins ), is perfect if you hv huge luggage and lift available. Breakfast was decent for most guests but vegan may hv slight issue unless able to consume eggs. Places of interests within reach either by walking to enjoy the surroundings or metro ( SL card advisable ) Nicklas at the front desk was very informative and friendly. Book early to enjoy better discount if you are looking for 3* hotel. I highly recommend !!!

    Stayed in April 2025

  • Reviewed: March 31, 2025

    7.0
    Short stay with family
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Electricity in the room was not safe- unsafe wires under the bed. Absolutely not safe with small children. Black mold in the shower…

    Good breakfast, quiet location (except weekend), nice lounge, nice staff.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    9.0
    very good experience, wonderful staff and great location
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 4 nights

    Breakfast was very good, good variety

    Stayed in February 2025

  • Reviewed: March 24, 2025

    8.0
    Good value, great holidays.
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms are old, need for renovation, cleanliness is poor especially bed linen.

    The perfect location, amazing breakfast, good facilities. Free coffee and tea in lobby.

    Stayed in March 2025

  • Reviewed: March 19, 2025

    8.0
    Comfortable
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Comfortable and clean Had a gym

    Stayed in March 2025

  • Reviewed: March 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The break fest was disappointing.

    The staff was very helpful, checked us in before check in and they were very kind.

    Stayed in February 2025

  • Reviewed: March 8, 2025

    8.0
    Good for a short stay
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location and breakfast

    Stayed in March 2025

  • Reviewed: March 4, 2025

    9.0
    Good introduction to Stockholm
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights

    Everything was perfect. We enjoyed our stay.

    1. Short walking distance from the metro 2. Close to eating options. Walking distance from Hotorget and Ostermalm areas. 3. Good facilities. I used the gym. 4. Wide variety of breakfast options. 5. Wonderful staff. All were friendly and courteous, especially the gentleman from Gambia. 6. Good coffee in the lobby. 7. Safe location.

    Stayed in December 2024

  • Reviewed: February 26, 2025

    9.0
    It was pleasant stay
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is quiet good, feels good to stay in hotel, also as we arrived early before checkin time, still they allowed to checkin the room

    Stayed in January 2025

  • Reviewed: February 24, 2025

    8.0
    Good hotel for short stays
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    Nice modern hotel. You can have tea or coffee anytime, which is nice. The staff is helpful. The breakfasts are excellent - a wide selection (which unfortunately does not change), quality food, many options, including Swedish dishes. I can really recommend this, we really liked it.

    Stayed in February 2025

  • Reviewed: February 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower in the single room is very small

    Location is fantastic, and the sauna is great!

    Stayed in February 2025

  • Reviewed: February 17, 2025

    8.0
    Great balance of affordability and amenities.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    Rooms are a bit outdated and slightly shabby, though clean. Don't love the pillows on the beds. But you couldn't expect more for the price!

    Great value-for-money in a prime, walkable location with T-bana (subway/metro) line very close and lots of great restaurants. Great breakfast. Easy check-in and check-out.

    Stayed in February 2025

  • Reviewed: February 5, 2025

    7.0
    Everything was great, except the mattress was uncomfortable.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    The mattress was not very comfortable, it was very soft and felt like there was a hole in the middle.

    The staff was very nice, everything was clean, and the breakfast was good.

    Stayed in February 2025

Showing 1 - 25

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