non applicable

Stayed in January 2025

Both bathrooms had bad drainage smells the cleaners sprayed a couple of times during our stay but it persisted. They could do with a plumber visit to clean through the whole system. The food was the same and same again and not the best of quality either. The coffee machine didn't always work properly and no matter whether you chose cappuccino, latte, coffee with milk it all had a similar taste of hot chocolate.The cakes and desserts were likewise very synthetic and swimming in synthetic creams and syrups. No real cheese all artificial. except the portion cheese.

Very helpful and friendly staff, they did everything to make our stay delightful be it at the reception by the bar, by the pool in the restaurant or throughout the hotel they were always there for usl. Especially the spa wellness, Hamam, massage it was a really nice experience top marks to boss Salih, information Wehmet, and the excellent masseur Ibo great team very professional and friendly with friendly chats before and after the treatments and willing to make special deals with us. We will be back for sure. We requested two rooms connected 1 for my wife and one for our 18 year old and they opened the doors between so it worked really well for us. The bread and pancakes were really nice.

Stayed in December 2024

Aimed more at an older audience

Spa was great, bar staff and restaurant staff were so nice and friendly.

Stayed in November 2024

The reception staff is very friendly and helpful, the hotel is clean, and its location and beach are beautiful.

Stayed in October 2024

Great cooking and service! Like in a restaurant! Thanks to Mustafa, Kader and other guys and girls! I totally recommend to take All-inclusive service

Stayed in November 2024

Debris in swimming pool along drain.....including old/used plasters.....pool needs the tiles cleaning and regrouting very dirty around swim up bar

Location was excellent and staff very friendly

Stayed in September 2024

The only big problem was the smell in the bathroom.

Breakfast was very good. The staff was great. The hotel is located very close to the beach.

Stayed in May 2024

The room and furniture are worn out and seem have not been renovated for decades. The rooms are not sound proof at all and beds and cushions are not comfortable, therefore if you want to have a good sleep think twice before booking. The verity of food are quite poor, however, still possible to find something tasty. We had “all inclusive”, however it turned out that hotel’s bar at the beach is not included, sun beds and beach towels are extra charged.

Good location near to Kleopatra beach and cable car going to the old fortress castle.

Stayed in November 2023

The spa isn’t included in the price although it shows as part of the stay, but you need to pay extra for it.

Stayed in April 2023

nothing i did not like. everything was as i expected.

Breakfast was good, plenty of choice. The staff were very helpful and friendly. Very nice Hamman /massage. Also the hair dresser did a great job, and was personable. pleasant pool area and bar. close to beach and facilities.

Stayed in January 2023

The toilet was very narrow but that's the only fault, otherwise an excellent hotel

The staff were very helpful and friendly and it was a very clean hotel, close to Cleopatra beach and bars and restaurants

Stayed in November 2022

Could be a bit noisy at night.

Great location, the food was great quality and different. Good service and attention from the staff. The room was nice and clean.

Stayed in November 2022

Very Kind and lovely staff. Perfect location. Gym center arounf the hotel.

Stayed in September 2022

Great value for money, convenient location close to the beech. Staff is very friendly and ready to help.

Stayed in October 2024

nothing

Everything was excellent, thank to the hotel!

Stayed in October 2024

WiFi works fine only on the ground floor. In our room it was very slow and unstable. Food is not so bad but from a 4 starts hotel I expect much more. Vegetables were always kind of "tired", juice is very bad - just water with sugar and flavor. No grain coffee, only instant one. The hotel feels very old. Doors, windows, furniture in the room everything looked so used. Right under the windows there is a restaurant which closes at 1 a.m. Since the rooms don't have nice sound isolation you will hear all the noises from outside (music, people speaking etc).

The location is the only good thing about this hotel. It's only 5 minutes on foot to the the beach. The place is surrounded by tons of restaurants and shops. Also if you go towards the mountain you can find living area and see more local culture.

Stayed in September 2024

The beds have been in better shape and pillows were like cottonballs clumped together. Unless u leave a tip , bins are only emptied but after tipping I got my own version of swanlake made of sheets on my bed. The sunbeds could have been serviced more often. One thing that put me off was that at 9 or 10 in morning while pooldeck was full, cleaningpersonel told us off to clean the whole deck, instead of doing it earlier the same morning as other hotels do.

Hotel is in a perfect location. Ladies at reception are welcoming and quickly resolv any question. Checkin was fast. A nice cat ( model tubby) called Kleopatra greets and guards you at times :). I had al inclusive and it was a good choice. Diningroom at top floor and always fresh sallads and fruits. Although I would not mind se more variations on fish and meatdishes. Poolarea nice with some broken sunbeds but clean pool and a cozy poolbar. Standard selektion of local spirits mixed w soft drinks. No longdrinks or cocktails are served. Likewise in Puzzle bar same kind of drinks. Animationprogram 3 days a week, not weekends. I will surley come here again.

Stayed in September 2024

-

Personal is very very good

Stayed in May 2023

Breakfast need have iorgut and bacon :) . A lot turist european like that:)

Very good ;) . Good hotel stay with quality :)

Stayed in April 2023

The water in the indoor pool wasn't enough heated.

Everything was excellent, the staff was very friendly, the food was delicious, the rooms were clean and comfortable.

Stayed in January 2023

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in September 2024