Cifte Gelinler Cad. No:3 Kumkapi, Fatih, 34126 Istanbul, Turkey
#1808 of 2,531 hotels in Istanbul
Guests' ChoiceBased on 162 hotel reviews
7.8Cleanliness
8.2
Comfort
8.0
Location
8.4
Facilities
7.7
Staff
9.0
Value for money
8.1
Free Wifi
8.8
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End of dialog contentReviewed: April 22, 2025
Maja
SerbiaBreakfast should have bigger offer of drinks and more different meat maybe.
Employees are very kind and helpful. Rooms are clean and location is amazing, 5 mins walking to Grand Bazar and main tram T2 which is amazing connected. A lot of restaurants near by.
Stayed in February 2025
Reviewed: March 20, 2025
Soulla
United KingdomSpa is excellent and highly recommended. Staff very friendly and helpful Chef prepares very good and healthy breakfast.
Stayed in March 2025
Reviewed: January 18, 2025
Solveig
EstoniaThere were a lot of Russians, and some or the staff only spoke Russian. Sometimes, Russian songs were played during breakfast. If that makes you uncomfortable, that is something to take into account.
I loved the staff, and our room had a lot of space. The cleaning staff was exceptional, and the breakfast was tasty. We ordered the Sultan's package at the Spa, and it was really nice.
Stayed in January 2025
Reviewed: January 13, 2025
Munkhtuya
MongoliaPretty old fashioned
Super helpful staff
Stayed in January 2025
Reviewed: December 17, 2024
Abigail
United KingdomStaffs clean good location for business all is about working distance
The location was good and all the staffs was helpful and friendly. I will definitely recommend this hotel to people who are looking for a good place to stay,
Stayed in December 2024
Reviewed: December 4, 2024
Nikola
BulgariaVery bad location for driving/parking.
Good location for sightseeing, very close to Grand Bazzar.
Stayed in November 2024
Reviewed: October 30, 2024
Abigail
United KingdomWhen they asked for extra charges for breakfast
Staff was very helpful
Stayed in October 2024
Reviewed: October 18, 2024
Mkudmany
United KingdomNothing
Hotel was ideally located close to Hagia Sophia and the Dolmabahçe Palace. We arrived very early for our booking and were made instantly welcome. Attitude and friendliness were exemplary.
Stayed in October 2024
Reviewed: October 6, 2024
Minna
FinlandStreet outside the hotel was quite noisy.
Staff was helpful. Location in the rustic old town was excellent. Breakfast was generous, including local delicacy. Comfortable beds.
Stayed in October 2024
Reviewed: August 25, 2024
Farah
IndiaThe rooms were a little small but manageable.
The staff though less in number but was extremely attentive and within minutes solved all issues. They helped us with various attraction bookings. The rooms were daily cleaned and towels and sheets changed daily. Ali was very polite and helpful.
Stayed in August 2024
Reviewed: August 18, 2024
Ayman
EgyptThe room didn't have a carpet on the floor. Bare floor isn't comfortable at all. There were no pastries in breakfast.
The hotel was nice and clean. We would like to thank Ali for his exceptional assistance in getting around in Istanbul, choosing a café for dinner for our first night in Istanbul. He also recommended our lovely day trips to Bursa and Sapanca & Machukia. Thank you Ali and wish you all the best in your career!
Stayed in August 2024
Reviewed: August 16, 2024
Ιωσηφ
GreeceDirty sheets and towels
Decoration
Stayed in August 2024
Reviewed: August 14, 2024
Soslan
GeorgiaBreakfast was very basic,, I understand it's not a 5 star hotel but breakfast must excite guests cause day starts with breakfast,so I didn't lime either at all, 😐 but management must take extra effort to improve breakfast
Special thanks to front office assistant Ali, he was very polite and friendly he was always ready to help he gave me important advice,
Stayed in August 2024
Reviewed: July 16, 2024
Hamza
PakistanMetro is far from the it is more than 1.3km from the hotel not a big hotel looking like in pictures
Location is good it is around 1.3km walk to Hagia sofia and blue mosque
Stayed in July 2024
Reviewed: July 14, 2024
Ian
United KingdomThe traffic outside can be bit noisy during early evening, but that same in any capital city, closing the windows blocks out most. If having breakfast on the balcony, don't leave unattended as the sea gulls will take their opportunity!!!!
The hotel is in a great location for key tourist attractions. The cost matched our expectations and provided a good level of comfort. The rooms were cleaned each day including change of bedding. Range of options for breakfast.
Stayed in July 2024
Reviewed: July 10, 2024
Galina
CanadaRooms are small. The shower didn't work well: the water was leaking to the floor.
Good location. Good breakfast.
Stayed in July 2024
Reviewed: July 7, 2024
Nabil
United Arab EmiratesNo orange juice in the morning for breakfast.
I like the customer services staff, a guy called Ali, Very friendly and helpful.
Stayed in July 2024
Reviewed: July 3, 2024
Débora
PortugalThe hotel photos are misleading, making it look like a luxurious place, but in reality it has a faded beauty, is old and needing some maintenance. Breakfast doesn't have any fruits (apart from watermelon) and other things that you see in the pictures. There were days in which food was not tasting so well. There was a wall in front of all the windows of the room, and the reception was supposed to give us a room with garden view. We didn't want to get stressed and discuss so we didn't complain. We didn't like the location so much either, it is an older and dirtier part of the city, even if somewhat close (15/20min) to some important places like bazaars and mosques. We sometimes felt the staff was talking about us when we complained about something. Maybe it was our own impression, but the looks were uncomfortable and the fact that they would speak between them in Turkish in our presence is not kind. A big part of the staff only knows a few words in English (as it happens in most parts of Istanbul anyway). They charge too high prices for airport transfer (65€, or 120€ going and coming back) while the metro is 1.4€! and taxi about 30€.
They cleaned the room and left 2 bottles of water every day. The bed was comfortable and bathroom was clean and comfortable enough. Air conditioning worked well and is essential.
Stayed in June 2024
Reviewed: June 18, 2024
Sabrine
United Arab EmiratesThe hotel is good. The receptionist is great and very active, Ali is the best. Breakfast is nice. The emplacement of the hotel is good too. Overall it was a nice experience.
Stayed in June 2024
Reviewed: May 21, 2024
Abdulwahid
NetherlandsOur stay was for 13 days and everything was alright.
Breakfast was well organized. There was a rich choice of fresh ingredients, kindly taken care of and served by Ersin and Karina. Also a constant possibility for coffee and tea was available.
Stayed in May 2024
Reviewed: May 20, 2024
Srikanth
NorwayWhile the breakfast was quite extensive and nutritious , it seems the menu was repeated every day. Some variety would be appreciated. But my experience was just for 2 days, so I may be wrong but I have seen similar comments from other guests hence my comment.
Amber Hotel location is excellent, just about 25-30 mins walk to the Blue mosque and the Hagia Sophia. Room was very clean and comfortable. Every day the professional housekeeping kept the room nice and fresh which was like you returned to a new room after your tiring day trip around the city ! Considering the location and quality, the room charges are quite reasonable. Ali, the manager was really nice and professional. I was tentative when I decided to book an early morning taxi to the airport just the night before, but Ali managed with very little hassle which saved me a ton of time ! He was also willing to grant me early access to breakfast so I would not miss my included breakfast. Highly appreciated and kudos to the service and operations !
Stayed in May 2024
Reviewed: May 17, 2024
Ian
AustraliaThe best part of this hotel was the manager front desk and the breakfast. The breakfast was probably the most extensive, fresh and inviting we experienced in 4 weeks. The front desk was very helpful and cheerful. The room was average.
Stayed in April 2024
Reviewed: May 12, 2024
Al-shafeeq
MauritiusThe location of the hotel is perfect. Everything facilites is very close. The staff are amazing. You feel that you are at home and surrounded by family. The managers are really nice people, Yakub Bey, Muhammad Ali and Selçuk are very helpful and available whenever you need them. Breakfast as well was great. Thanks to Karina and Ercin. Special thanks to Sultan Selçuk for all your advice and guidance. Al-Shafeeq
Stayed in May 2024
Reviewed: April 4, 2024
Tim
United KingdomNothing.
We loved the location, the very friendly and helpful staff, that it was genuinely Turkish and that it had a great rooftop terrace- thoroughly recommended.
Stayed in April 2024
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