The mattress on the bed might need occasional turning as it sunk in the middle. An extra towel rail to dry bath towels in the bathroom would be nice.

The staff were fantastic, nothing is too much trouble. The food was awesome and there was lots of variety. The room was very clean

Stayed in August 2025

Mini toothpastes could be added in the rooms, and please also double check the top of the mosquito nets. Everything else was great.

Amazing staff, very kind, accommodating and proactive from checkin to checkout, delectable breakfast, the dinner surprise was amazing and appreciated. Also, thank you very much for the room upgrade. A very peaceful place

Stayed in March 2025

Nothing

Bookings

Stayed in December 2024

The beach was not ideal for swimming.

The staff were amazing from the time we arrived. Martha recieved us well and got us checked in, very freindly, helpful and welcoming. Ibrahim explained all the available tours they had on offer. The resturant staff were also so wonderful. A big thank you to Harouna, Theresa and their manager. Thank you to Peter, for the supprise dinner and beautiful romantic dinner setting in the garden on our final night.. To Fathma, and the housekerping team who were on top of things, servicing our room promptly. Very neat and clean.. Thank you to Mariam the massage therapist for the relaxing and professional service . To all the Barman who prepared our drinks, the entertainment team and finally to each and every staff member at Filao Beach Resort who contributed towards ensuring that we had such a wonderful stay and superb experience. Our deepest gratitude to all of you.

Stayed in November 2024

It’s not an area with the most beautiful beach you can find on Zanzibar. If you’re interested in experiencing the white sandy beach and the ocean, you can join a boat trip on some days and visit the neighboring hotel for a day of beach relaxation.

We had an amazing stay at this hotel! The rooms were beautifully clean and comfortable, and the breakfast each morning was delicious. Every detail was perfect, and the staff were incredibly friendly and welcoming. On our last night, we were surprised with a special romantic dinner prepared by the hotel at the pool, which made our experience even more memorable. Highly recommend this place for anyone looking for a relaxing and enjoyable stay!

Stayed in October 2024

The special dinner they made for us for our last night was a great surprise. Special shout out to Kennedy, Edina and Baby for the pleasant surprise and for being such great hosts.

Stayed in October 2024

This place is beautiful, The staff is amazingly helpful and friendly... They even prepared a special dinner for us on our last night. A special thanks to the below amazing staff members: Peter,Martha,Edna,Joyce,Theresa,Chef: George,Inno,Kenneth,Yohana,Nelson Luca

Stayed in September 2024

I thoroughly enjoyed my stay. The room was clean and offered a lovely view. The food was exceptional, with a different dish and a wide variety of choices each day. The staff were extremely kind and attentive.

Stayed in August 2024

The hotel was beautifully maintained. The rooms were clean and spacious with good air conditioning. The professional staff made us feel welcome and valued as a guest. The hotel was located in its own peace which suited us well.

Stayed in July 2024

Nestled along the serene coastline, this hotel offers an unparalleled experience with its breathtaking ocean views. From the moment you arrive, you're greeted with a sense of tranquility and warmth that permeates throughout the property. The location is nothing short of idyllic, providing a peaceful retreat from the hustle and bustle of everyday life. What truly sets this hotel apart, however, is its exceptional service. The staff members are not only friendly and welcoming but also go above and beyond to ensure that your stay is nothing short of perfect. Their willingness to go the extra mile is evident in every interaction, making you feel truly valued as a guest. Additionally, the hotel offers a variety of fantastic tours, allowing you to explore the wonders of the local area with ease. Whether you're interested in adventurous excursions or cultural experiences, there's something for everyone to enjoy. In summary, this hotel is a true gem for anyone seeking a memorable getaway. With its stunning ocean views, tranquil atmosphere, and outstanding service, it's a destination that exceeds expectations in every way.

Stayed in April 2024

The set menu’s and there was not a snack menu at the bar which I recommend. There was also not a lot of restaurant around the hotel so you didn’t have a lot of options to choose from.

They went out of their way to make a special dinner for my partner and I and they were very friendly.

Stayed in December 2023

We enjoyed the place , beach and environment Also, the staff is very nice, always smiling and helping The food was healthy and delicious , every day, there was a different buffet. It was a wonderful experience for our honeymoon I 'd like to thank all the staff, esp. Mr Peter and Mr harun for the services they provide us and for their kind efforts.

Stayed in November 2023

The location is good next to the beach. The hotel is in a quite place, I got to enjoy the peace and relaxed

Stayed in September 2023

The stay was awesome, and the staff were very friendly. They arranged some excursions for us.

Stayed in September 2022

The kindness of the staff and it’s quiteness

quite and beautiful

Stayed in August 2022

The beach tide is complicated and never very good for swimming. Also there are determined tour and souvenir sellers so you cannot easily relax on the beach. Far away from everything.

Nice bungalows and beautiful grounds. Friendly staff. Many nights they bring in local entertainment or have an event.

Stayed in August 2022

Unfortunately the beach was not very good and not the type of white sandy beach expected in Zanzibar. There was limited choice for a restaurant and therefore had to stay at the hotel to eat dinner. The dinner was a buffet at $20 per head and there was no other choice available.

All the rooms faced the garden and the pool, but ours was very close to the restaurant. It was a good size and clean.

Stayed in August 2025

high tide and low tide made nearly impossible to swim in the seay, There was regular breakdown of electricity and the diesel generator substituted the power but it happened once during the night that it did not work for 1-2 hours

staff was helpfull but the facility needs some reconstraction and investments,

Stayed in March 2025

Price of the food and drinks if not all inclusive (2 or 3 times the price of anywhere else. All meals are a buffet. It was cheaper and nicer to eat next door. Real shame it was the one part that really let it down. I felt the staff were a bit embarrassed about that. Not their fault at all atm but other than the hotel next door there is nowhere to go. All excursions are quite a travel. I recommend short stay here to relax.

Looked nice. Very quiet. Did a very special meal for us on the last night. That was very special and really made the stay enjoyable. Staff were so nice!!

Stayed in September 2024

They don’t have any phone in the room to communicate with reception, the stairs to reception from the room is quite a distance. We also didn’t enjoy walking along the beach as there are several men there that keep walking up to you trying to sell activities and all which was quite annoying.

The view of the trees around the pool and a bit of the beach were stunning! It’s clean and very peaceful.

Stayed in August 2024

The gardens were not maintained and it gave an impression that no manager were around, the variety of food was lacking with no European or other nations options.

I liked the front deck close to the ocean

Stayed in March 2024

For me is totally unacceptable to inform me just one day prior of my arrival the hotel is not accepting guest.

I've booked room at this hotel and one day before my arrival I've got a message via Booking saying that, there is a renovation and the hotel is relocating me an another hotel "which is just a few km away". The few km means that, across the bay is about 3-4 km, but on road is more than 40 km...at a totally different location. Be careful with this hotel because even they said, there is a renovation, they still accepts booking to this facility. At least I could cancel my reservation free of charge...but this is the minimum.

Stayed in May 2023

1.No communication for example a change of restaurant for dinner… 2.Staff were biased as we were locals 3.Cats when eating literally i saw a cat catching a mouse at the restaurant 4. Housekeeping had to be called to clean the room 5.After an incident that happened a day amanger who came to my room and brought me food and apologised next day when i was checking out told the reception just deal with it with her grumpy face..She didnt even bother to say hello .I expected more from the so called five star sansi Kae

i actually didnt stay at Filao i got an email and went to their sister company in michamvi..The physical appearance of the place was okay

Stayed in April 2023

The hotel mainly accommodates French guess and all the entertainment was geared to that and thus anyone who wasn't French was excluded.

food was reasonably ok. After a terrible arrival, when our booked room was not available because it had been given to someone else that day. Reception staff seemed to have no idea we were arriving and so the first three nights we spent in operate rooms. However the Mange then resolved this and we were upgraded. So after a very bad arrival the Manager made sure we had as good a stay as possible.

Stayed in December 2022