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  5. Reviews of Boston Omni Parker House Hotel

Reviews of Boston Omni Parker House Hotel 4 stars

60 School Street, Boston, MA 02108, United States

#66 of 96 hotels in Boston

Guests' Choice

Review score

Based on 2077 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.6

  • Facilities

    7.8

  • Staff

    9.1

  • Value for money

    7.1

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 19 May 2025

    8.0
    Wonderful
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit pricey. Awkward bathroom

    Great location. Friendly staff. Great mattress and quiet room. The restaurant had great breakfasts with absolutely fantastic coffee

    Stayed in May 2025

  • Reviewed: 1 May 2025

    7.0
    Lovely hotel, but renovations not up to par.
    • Leisure trip
    • Family with young children
    • Deluxe Room - 2 Queen Beds
    • Stayed 3 nights

    The rooms have been renovated and I was disappointed that the bathrooms were much smaller and configured in an awkward way. We rented three rooms and each bathroom was cramped and difficult to manuever in. One had no towel rack or hook. In each the toilets were wedged in a very narrow space between either the wall and the sink or shower giving very little space for comfort. The sinks are long and rectangular with the drain sitting towards the far end meaning water in the front end of the sink doesn't drain. The bathrooms are just poorly designed and when you are staying for a few days, it becomes a real annoyance.

    Beatuiful historic hotel. Staff is very friendly and accommodating. Great location.

    Stayed in April 2025

  • Reviewed: 29 April 2025

    7.0
    Good location, clean, staff were friendly. Need to work on communication within the hotel though
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Full Beds
    • Stayed 3 nights
    • Submitted via mobile

    The hotel guaranteed a roll out bed/ cot during booking and again confirmed a day prior to check in. Upon arrival, our room was not prepared nor did they reserve a room large enough to accommodate the extra cot. We were given an extra room however for only 2 nights and had to unfortunately cut our trip short due to the sleeping arrangements.

    Breakfast and staff were lovely.

    Stayed in April 2025

  • Reviewed: 27 April 2025

    9.0
    Historic hotel in a fantastic location but beware of noise from renovations.
    • Leisure trip
    • Family with young children
    • Deluxe Room - 2 Queen Beds
    • Stayed 2 nights

    The room was on the small side as was the bathroom. The bathroom had a sliding door with frosted glass and an automatic blinding light that turned on whenever anyone walked by or opened the door including in the middle of the night when people were trying to sleep. The hotel is currently under renovation which meant that I was woken up at 6:30am to the sounds of drills and hammers.

    Hotel was in an amazing location on the Freedom Trail and very close to the T. The room we had looked to be recently updated and was very nice and clean. Staff were very friendly and the bell-hops / valet were so helpful. The workout facility was nice also!

    Stayed in April 2025

  • Reviewed: 23 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    The automatic light in the bathroom that would come on with the slightest detected movement like a spotlight. Also something leaking in the bathroom.

    Perfect location! Staff was excellent. Rooms are recently redone, a little small but that’s expected in an older city hotel.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Room - 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The rooms are way too small and hotel was under construction. Last Hurrah restaurant was great. Staff was great.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    7.0
    Noisy
    • Leisure trip
    • Solo traveller
    • Traditional Room with Full Size Bed
    • Stayed 5 nights
    • Submitted via mobile

    Construction going on above my room starting at 8:00. Jackhammer noise and I could hear metal particles falling into the vents above my room. At one point I thought the roof over my head was coming down!

    Stayed in March 2025

  • Reviewed: 31 March 2025

    9.0
    I would return.
    • Leisure trip
    • Couple
    • Traditional Room with Full Size Bed
    • Stayed 2 nights
    • Submitted via mobile

    Loved it! An amazing location. The room was a little small and but it was still cozy. Very friendly and helpful staff.

    Stayed in January 2025

  • Reviewed: 22 February 2025

    9.0
    Very nice hotel employees very attentive
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Full Beds
    • Stayed 5 nights

    a little construction going on

    location

    Stayed in February 2025

  • Reviewed: 20 February 2025

    7.0
    Hotel has definitely seen better days! Looked like renovations were underway in the main lobby. You could see the wear o
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Dated

    Location

    Stayed in February 2025

  • Reviewed: 11 February 2025

    8.0
    Enjoyed our experiences.
    • Leisure trip
    • Couple
    • Traditional Room with Full Size Bed
    • Stayed 5 nights
    • Submitted via mobile

    Limited eating locations.

    Our stay felt like coming home. Happy to see upgrades taking place.

    Stayed in February 2025

  • Reviewed: 8 February 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    30$ destination fee- 65$ to park

    Beautiful- great location

    Stayed in February 2025

  • Reviewed: 3 February 2025

    7.0
    Expected - Stayed there before -
    • Leisure trip
    • Family with young children
    • Economy Petite Single - 1 Twin Bed
    • Stayed 1 night

    Construction and the hotel bar closed to soon at night!!

    Location

    Stayed in February 2025

  • Reviewed: 30 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was dated and in need of modernisation.

    Hotel is currently being refurbished, our room was small and a bit tired. Good location and friendly and attentive staff.

    Stayed in January 2025

  • Reviewed: 20 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Traditional Room with Full Size Bed
    • Stayed 2 nights
    • Submitted via mobile

    Facilities were outdated. Room very tiny did not fit representation in photo. "Resort fee" charged despite no activity on site. One pub permanently closed the other overcrowded. Toliet water ran all night. Temperature control very bad- room either very warm or feeezing. No amenities except a coffee machine. Not even complimentary water.

    Decor in lobby.freezing. cleanliness of room.

    Stayed in December 2024

  • Reviewed: 14 January 2025

    9.0
    Delightful
    • Leisure trip
    • People with friends
    • Executive Room with Two Full Beds
    • Stayed 1 night
    • Submitted via mobile

    Renovation

    Historical and location

    Stayed in January 2025

  • Reviewed: 11 January 2025

    8.0
    Great team, fascinating building
    • Business trip
    • Couple
    • Deluxe Room with Two Full Beds
    • Stayed 4 nights
    • Submitted via mobile

    Busy

    Central

    Stayed in October 2024

  • Reviewed: 9 January 2025

    9.0
    Loved the location and staff
    • Couple
    • Deluxe Room with Two Full Beds
    • Stayed 3 nights
    • Submitted via mobile

    Location was great

    Stayed in January 2025

  • Reviewed: 5 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room with Two Full Beds
    • Stayed 3 nights

    Toilet access from public areas.

    Stayed in December 2024

  • Reviewed: 5 January 2025

    7.0
    Mediocre
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I wish I knew there were 3 weddings that night. Aldi, the bars closed very early. . As a select guest member I am used to better service. Full coffee service for free in the morning isn’t a lot to expect . I usually get something upon arrival there was nothing. I was told to go to Starbucks for coffee?I’ve stayed in a lot of Omni hotels this was a first. In SF they actually refilled the coffee with hot coffee because they said it had been out for an hour. The front desk staff at checkout and check in were amazing.

    The location.

    Stayed in December 2024

  • Reviewed: 4 January 2025

    8.0
    Boston is amazing, the hotel is in the heart of the city and has loads of history but the rooms need updating
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms outdated

    Location and history of the hotel.

    Stayed in December 2024

  • Reviewed: 25 December 2024

    9.0
    Meet all my expectations
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The hot chocolate bar really added to the festivities of the season

    Stayed in December 2024

  • Reviewed: 19 December 2024

    9.0
    Classic hotel stay in great location
    • Leisure trip
    • Couple
    • Traditional Room with Full Size Bed
    • Stayed 2 nights

    Bigger bed, but would need a bigger room. We understand it's an old hotel and that's part of the character!

    Room and bed were small, but a good value for the excellent location. The restaurant could have had more hours, although there was a shop selling snacks, baked goods and coffee. Bar is quite popular and was very crowded, but we waited and got a seat eventually.

    Stayed in December 2024

  • Reviewed: 10 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Traditional Room with Full Size Bed
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast pricey

    Staff

    Stayed in December 2024

Showing 1 – 25

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