The view from balcony wasn’t exactly wat I was expecting.I couldn’t see properly the city because old building and trees on front of me.

Location is close to shops and metro stations. Only at morning times would be noisy from cars passing street

Stayed in April 2025

There was some dust in the room and the AC is loud at times but you get used to it

I liked the location(train station 15 min walk or you can walk over the bridge which takes 20 mins to the city),room was lovely with view of the city and the bridge.Beds made and towels changed every day.Staff friendly and helpful

Stayed in May 2025

- I can understand that NYC is a big city and it is hard to have everything spotless, but I think with a little more care the cleanliness could be improved - The AC and the mini fridge were a little loud in our room - Rooftop is only for private events and the Summer club was closed (although this is a completely separate entity from the hotel)

Location is great if you would like to see Manhattan.

Stayed in May 2025

Wifi not working, low lighting in the room and bathroom.

Nice locaton, nice view, good size of the room, even for 4 people.

Stayed in May 2025

Location is very good - next to subway station, though a bit secluded and industrial-like especially at night. There is an excellent coffee machine in the lobby. Rooms are clean, though there isn’t much space for bigger luggage.

Stayed in April 2025

first of all, the description on booking.com is inaccurate. there is no breakfast, free or otherwise. they have a coffee service for a few hours in the morning. no 24hr self serve coffee and tea like much cheaper hotels. rooms had superficial style. everything was very cheap on closer look. tv was bolted to the desk so you couldn't angle it towards the bed. not that you were missing much since they were 10 year old flat screens with no ability to stream. staff was very rude upon checkout. I was late leaving the room and they were calling and banging on the door 5 minutes after checkout. when I left the room, there was some bouncer dude standing outside my door. very disturbing. I realize I was in the wrong for being late, but don't treat customers like they're criminals. they had my card on file, so they could have just charged me if they were desperate to turn the room over. no need for that aggressive approach. they made it clear that they do not want me to return, and I'm ok with that.

very nice bathrooms, stylish lobby and outdoor space.

Stayed in April 2025

Great location, lovely view. Our double room was spacious with a small balcony. Location near La Guardia Airport.

Stayed in April 2025

The noise of the AC

Stayed in April 2025

We had some plumbing issues in the bathroom. But it was sorted by us without fuss.

It was in a quiet area surrounded by film studios. It was a 10/15 minute walk to the subway and NYC ferry . We never felt unsafe while we were there even in the evenings. I think is more lively in the summer months when the pool is open but the quiet suited us for our stay. The staff were lovely and very helpful. The room, bathroom and balcony was a good size for a family of four.

Stayed in March 2025

The only real issue that I would have to mention is the AC fan. It was so noisy I actually turned the AC off. Luckily, it wasn't hot, so it was not a problem for me, and there were a few midnight boy racers in cars giving it beans, with popping and cracking exhausts at 3.00 and 4.00 am, but that not the hotels fault, the only other thing to be aware of, is the distance to the nearest Underground MTA, it's about a 15 minute walk.

I booked a superior king room, which was a really good-sized room, a fantastic wrap around balcony, with amazing views over Manhattan and Queens. The staff were very helpful and polite, and the bed was huge and comfortable, I would definitely stay there again if I'm back in NYC.

Stayed in April 2025

No pool or hotel bar it would be nice if they had something year round other then that great place nice people very clean

Stayed in April 2025

Bed was abit uncomfortable and noise from the traffic was abit much.

Size of the room and bathroom

Stayed in April 2025

Didn’t like the water it was cold never turn warm or hot had too take a cold shower

It was peaceful relaxing and quiet

Stayed in March 2025

While check in asked for additional money from my card for verification! Hope this money will return to my account in 3 days

Comfortable bed

Stayed in March 2025

I had no tv service and was told they had no other room to switch me to, also there’s no ice machine in building number 2 that works so you have to come back outside and go to the main building to get ice

Stayed in January 2025

Room needed touch up paint work.. room door wasn't working properly due to low battery

The room and balcony view

Stayed in February 2025

The room was clean, comfortable and well-maintained that made my stay relaxing.

Stayed in December 2024

The heat in our face but wasn’t terrible at least we were warm

Loved the wrap around balcony u guys made our stay even more special

Stayed in January 2025

Open between bathroom and room, no wall. Not the best if you travel with grown up kids etc. No privacy. But it’s fancy Would be nice to have 2 single bed options

Moderne style, balcony, nice staff. No traffic noise or noise at all

Stayed in December 2024

There is a lack of information in regards to bringing your pets. It's a pet friendly place, but you won't know the size restrictions, the costs, and general rules until the day you check in, which can be pretty frustrating and ruin your trip. But we managed to sort it out.

Great location. The room had a beautiful view! The employees were very polite and helpful.

Stayed in December 2024

Not restaurant or pool only used for private party’s yet again on booking .com wrong info from hotels

It was facing the city good pictures taken from barcany

Stayed in November 2024

Na

The hotel met our needs, it was in a good location with easy access to local subway stations and the east river ferry.

Stayed in December 2024

I believe our alcohol bottle got taken from the room which was full.

Liked the view

Stayed in December 2024

Complimentary hot drinks in the morning, should be added some small pastry. 😉

The view from our room was amazing and spectacular ♥️

Stayed in November 2024