As other reviewers have mentioned, waiting for the elevators can be a little frustrating during peak hours. We would have liked at least a few vegetarian options in the mini shop below - there were none.

Great location. We had a very comfortable stay. Our room was sufficiently large and comfy with a great view. The bathroom was huge. There was a small kitchen with a microwave and a drip coffee machine and some utensils, although no stove. The wifi speed was also fast enough for meetings or streaming. Although the hotel is in the downtown area, our room had excellent noise insulation. The check-in and check-out process was very smooth. The buffet breakfast had sufficient options for vegetarians - nothing sumptuous but definitely met our expectations. Overall, a great option for a few nights stay for leisure or business.

Stayed in May 2025

none

location, breakfast

Stayed in May 2025

There were a few things that could have been better: check-in was a bit stressful, unfortunately. The process was rushed, and there was a small mistake that led to my credit card being temporarily blocked — a sincere apology would’ve helped ease the situation. The elevators were quite slow (especially at peak times), and the breakfast buffet didn’t quite match our expectations. I had requested a room near my son ahead of time, but that couldn’t be arranged. A higher floor with a view of the Brooklyn Bridge would have been a dream — maybe next time!

We had a good stay overall, and the rooms were definitely the highlight — clean, stylish, and super comfortable. A great place to come back to after a full day in the city!

Stayed in April 2025

It was great overall

Stayed in March 2025

Phone in the room is broken.

Stayed in February 2025

The hotel location

The lady that checked us in was very polite, but the ladies working day shift were something else. The guys were very helpful.

Stayed in March 2025

The property charged the first day of reservation prior to my arrival for check-in even the terms of reservation is "no prepayment is needed pay when stay"

The dining area is well arranged for Breakfast and the same area is also available for guests throughout the day for sitting and relaxing.

Stayed in March 2025

the pillows

everything

Stayed in February 2025

N/A

Joanna - Front Desk was very helpful.

Stayed in January 2025

The breakfast was great.

Stayed in December 2024

No seating place at the reception

Location and breakfast and staff

Stayed in December 2024

The elevator takes a very long time to arrive, and when it does there’s so many people waiting at that point that we are jammed in like sardines.

Enjoyed my stay here. The front desk was quick to help with any questions or concerns I had.

Stayed in November 2024

No stove which is annoying when paying for a kitchenette

Check in and check out easy Deposit on pending not charged 5 days stay and housekeeping came 2 times Breakfast was quite good 5 mn walking to the closest subway station Free hot drinks Fitness room was nice !

Stayed in November 2024

As far as the room, the remote control did not work properly after about the third day I did ask for a new remote, but it was about the same. Something that needs to be looked into. I wished they'd have noise proof windows in the rooms. I heard EVERYTHING and it did disrupt my restful sleep a lot. I heard conversations, laughter, and the like and I was on the 34 floor. It was very noisey from the outside noise. Also, I'd recommend getting a smoke detector in the rooms to notify the front desk as someone was smoking their marijuana. It was very strong and very bothersome. It was most likely someone right below my room as it appeared to be coming through the vents it was STRONG. One last thing, the door to the gym needs a better configuration. As I was leaving, I almost hit another guest with the door, needless to say he wasn't happy but there is no way I could know someone is right behind the door, this particular room is directly behind the door to the gym. Hotel DO something about that, that is not ok. Fellow travelers make sure to say you don't want the room next to the gym it is on the fifth floor.

The breakfast was good, nothing spectacular. The veggie sausage was rather tasty and the croissants were fresh baked each day. The dining room atmosphere was great as well. Breakfast staff was pleasant, personable and attentive. I did thoroughly enjoy the outside patio and the workout facility. The laundry facilities were great as well only cost $1 to wash and $1 to dry and my clothes were actually clean haha. Housekeeping staff was phenomenal so much so that I gave tips. I told the young lady that my sheets were fine, but she insisted I have my sheets changed lol...Reception area great as well. Overall I felt safe.

Stayed in November 2024

Breakfast could have been better.

Location of hotel , where it was in close proximity to everything.

Stayed in October 2024

lift sometimes busy, and the fridge is unbalanced so tricky to open and shut. also a hinge pin missing on the bathroom door, and two usb points not working.

very comfortable bed, nice to be able to open the window, good kitchen facilities, friendly staff, good breakfast choices

Stayed in October 2024

Housekeeping only came once in a 4 day stay, even though I requested housekeeping everyday, breakfast was just stale breads/pasties, and cartoons of juice everyone shares and pours. Not very sanitary

Great location, quiet part of the city, room looked as pictured

Stayed in August 2024

I did not like how long the elevator took to come.

I liked the amenities and how clean the room was.

Stayed in September 2024

The breakfast area could be improved. It would be good to have more options for breakfast as well.

Staff was friendly. Room is very comfortable and affordable.

Stayed in July 2024

At this time, I wouldn't say there was anything that I didn't like.

Breakfast was good. Location was decent.

Stayed in June 2024

Had to wait for room to be ready

Clean

Stayed in July 2024

N/A

Clean place and friendly staff.

Stayed in June 2024

Location and cleanliness!

Stayed in June 2024

The elevator was an issue in that it was only two that both staff and clients have to use, but in life nothing is perfect so it pays to be patient. Although it sometimes takes a while to come, it was working for which i am thankful.

i like the excellent customer service i receive from Jade at the front desk. She was very attentive to my needs and helped us find a service provider so that we could have phone service. She also made sure that our entire stay was enjoyable.

Stayed in June 2024