N/A

Staff and fast email answers

Stayed in May 2025

Rooms don’t have air which isn’t too big an issue in San Fran, but I felt like it could have been an issue especially with no screens for windows.

Clean, the common areas were amazingly clean and despite the age of the property it is clear they spent a lot of time and effort to keep it up.

Stayed in May 2025

Mysterious stain on chair in room 322

Stayed in April 2025

No ac but ceiling fan and open window was enough

Stayed in April 2025

Nice

Stayed in February 2025

Very expensive

Stayed in February 2025

The heater in the room made noise at night, sort of a low humming/buzzing. At first I thought it was the toilet running. Given that we needed to run the ceiling fan, there was no need for the heat to run. The water pressure in the shower wasn’t bad, but it wasn’t great. The water took quite a while to heat up

Room was clean. Staff was nice. Location is great

Stayed in March 2025

It's right in the middle of town. Quite 'quirky' and clearly a favourite of pot smokers! The staff were very helpful. If you're afraid of the realities of San Francisco. meaning homelessness and drug addicts, it may not be to your taste as there is a little of that in the area. There is a Trader Joe's site close, BART is close and the bar next door was good. If you're an experienced traveler, this hotel is a good enough place to stay.

Stayed in February 2025

- Once the room key card stopped to work. - Noise in the evenings from the neighborhood.

- The location was excellent! - The room was clean and comfortable! - Very good value for the price.

Stayed in February 2025

A bit noisy, not very soundproof. Bed was short and not soo comfortable.

Great location, good price.

Stayed in January 2025

Small rooms, no room cleaning unless requested

Great location

Stayed in January 2025

We would have loved a bigger bed and bathroom but we knew from the beginning that was not an option.

Great channels on the tv. Staff was attentive.

Stayed in January 2025

I would say that coffee and tea hour should extend another hour, instead of 9 AM sit should closed at 10 AM.

It’s centrally located in the downtown area, just 3 minutes walk away from the Powell subway line. The staff was very warm, supportive and welcoming.

Stayed in December 2024

The morning coffee was terrible.

Stayed in December 2024

Seems clean but I found hair in the bathroom.

location

Stayed in October 2024

It would have been nice to be able to crack open my window as it was kind of stuffy in the room.

This is a very good budget hotel. You do not get the amenities that you would normally get in a more traditional hotel, such as: full bathroom in your room, mini fridge, microwave, A/C or even a continental breakfast. That was not a problem for me. I got a very low daily rate, saving me 50% of what I’d normally have to spend on any other hotel in downtown San Francisco. The money I saved was put towards experiences outside the hotel like tours and restaurants. I’d stay here again!

Stayed in December 2024

The area had a lot of homeless in the streets.

Nice staff and old style decor.

Stayed in November 2024

A bit spooky place, dark, not really clean... Once we paid our accomodation and were to early to check in, we went to explore the city. As we returned the receptionist did not find our booking. After asking someone they found it. Strange, you pay and then... I will not return.

Location is central, although the center of san francisco is full of homeless people.

Stayed in October 2024

aged, small rooms. no amenities like fridge, in room coffee, …

location location location

Stayed in October 2024

Could do with tea and coffee ,asking facility in the room.

A very acceptable budget/mid-price hotel n a great location. Very polite and helpful staff.

Stayed in October 2024

Size of room

Location

Stayed in September 2024

the room is little, and the restroom,and the nois of the street, there is no air-condition, but there is a fan

it's nearby the cable car station and the Chinatown

Stayed in September 2024

One front desk there's one employee, a young guy who wares a covid mask. He is extremely rude, never even smiles and seemed to be targeting me? Last time I was there I had a medication reaction and he had to call an ambulance. I was OK after they left but very weak(I've got stage 4 cancer) he was rushing me out of the room. I could hardly walk, I informed him that my roomate was on the way to help me he said if I wasn't out in 15 min he'd charge me for another day then informed me that I couldn't stay any way even if he charged me. This time he a a used me of not paying on one occasion, not true and some other thing that didn't happen. The rest of the staff is great very nice to me..

Comfy

Stayed in September 2024

The room was quite small, and if you wanted anything done to the room, you had to specifically request it at reception. I feel a sign to hang on the door would be a much simpler solution. But no massive complaints.

The location is incredible. Looking at maps before arrival, it looked like getting anywhere was going to take forever, but it couldn't have been simpler. Lots of shops, bars, restaurants and even a cinema nearby. The laundry in the basement was a lifesaver for us, as we were in the middle of a long trip.

Stayed in August 2024