Excellent breakfast, lunch and dinner. Wonderful views, beautiful ship, never boring, always something on the program, good guides.

Stayed in April 2025

Worth the money!

Stayed in May 2025

There was probably just a little bit too much pressure to join activities, with frequent reminders and door knocks, but we understood it was to keep everyone informed and on schedule, because the activities were paid for. The cruise isn’t just a moving hotel in Ha Long Bay; it’s designed as a full cultural and sightseeing experience, which comes with a premium price and very attentive staff. While we appreciated this, we prefer travel as a chance to relax and recharge from stressful work, so a packed schedule isn’t our ideal. We would have preferred one or two optional activities per day for a more relaxed and slightly cheaper experience, but we understand that’s how cruises operate. Communication before the cruise was a little confusing, finding the right group to embark at the dock, but once we were on the cruise ship, the communications from the staff onboard were great.

The staff were amazing and made us feel at home. We also met fellow travelers and stayed up chatting past midnight on the first night - which is always special, meeting people from the other countries. The excursions were great, though we preferred more relaxation time, and the staff were happy to let us just enjoy the boat. Living on the water for a couple of days felt special, especially since most people only stay overnight. It was a luxurious and unforgettable experience. Also. The staff. I just had to say that again, because they were really lovely and amazing hosts.

Stayed in November 2024

Not necessarily a negative but should warn the chronically online - Wifi is basically nonexistent, so don’t expect to be connected during your time on the cruise. If you have phone data, then you’ll get service for the majority of your stay - you’ll usually lose service when the boat is cruising along the bay. No bath salts/bubbles etc. provided, so if you want to use the bath tub, then bring your own supplies or make do with a plain water soak or soap up the water with the shower gel provided. Would be great if something was provided considering that each room has a tub and it is a 5 star cruise. Also noticed that the drainage in the shower was blocked up but nothing major that can’t be fixed.

Nice spacious room, comfy bed with big bathroom. Decent sized balcony with comfortable seating to enjoy the views of the bay. The staff were great, funny and personable. They took care to communicate the upcoming activities, going around to each party to make sure the plans were clear and you knew where to be. Props to Tom Cruise and Nick for the laughs and the informative guidance on tours and activities. We stayed over New Year’s Eve and New Year’s Day which was very memorable! The staff made the celebrations on New Year’s Eve so much fun and it was nice to see the staff also enjoying themselves and mingling with the guests. 10/10 experience made so by the staff who put so much effort to make sure everyone was having a good time. Food was very good and buffets usually had a good selection of food to choose from.

Stayed in January 2025

Not a major complaint but in our room there was no waste basket, however little time was spent in the room so not a major complaint. Also happy hour could have been 2 hours :p

Luxurious cruise with excellent staff and delicious meals. All the activities were arranged beautifully with utmost care by the staff. Additionally shout out to our cruise manager Tom "Cruise" for his wonderful job to keep us engaged.

Stayed in December 2024

King bed was just two single beds pushed together so made it a bit uncomfortable with my partner. The room also had a very odd smell.

The cruise and itinerary were well planned. The room itself was a great size, and lots of food was always available. Staff were very friendly and helpful.

Stayed in November 2024

The trip from Hanoi to Halong could skip the stop over, and the drivers should be instructed to not sms / check videos while driving on a highway.

If you want to cruise in Ha Long bay with 5 star room and genuine vietnamese food and experience, you should look no further and book away. The cruise is very well appointed and the staff are super friendly.

Stayed in November 2024

None

Excellent stay. Good food and Activity. Great staff. Thank you for upgrading my room from Junior to Executive without charge. It was the best room we ever stayed and the experience was really amazing.

Stayed in October 2024

Late check in is available but you need to rent a speed boat to catch the cruise. Therefore you should check in before 12:00

Stayed in October 2024

Nothing

Got a free upgrade to bigger room, such a nice way to enjoy the nature. Friendly and helpful staff, luxury and romantic vibe, 1 night wasn’t enough! Recommended!

Stayed in August 2024

The food standards are not great.

We were upgraded to the suite which made our cruise unforgettable.

Stayed in March 2024

Housekeeping staff should be taught basic English. Really hard to explain them what is needs and they don’t understand at all

Well maintained cruise ship with good spread of buffet even for vegetarians. They prepared special dishes for vegetarians like us on request. Our room was upgraded to Jacuzzi room, and we really had gala time on the cruise.

Stayed in December 2023

Well organised activities. Delicious authentic Vietnamese meals served. Staff are very friendly. Rooms are very clean and luxurious with a bath inside overlooking the bay. We really enjoyed the cruise and the activities on board and the village tour

Stayed in December 2023

This was the most expensive part of our whole trip to Vietnam, so unfortunately that comes with expectations. The food was generally pretty poor after the first lunch and dinner. The excursions were hit and miss. Everything costs more! You have to pay to have the jacuzzi baths filled up and switched on. You have to pay for karioli!! Total madness. If they put that on for free, people would entertain themselves and perhaps even spend a bit more at the bar, which was closed all day, until happy hour at about 5:30pm. This is no the 5* experience you might expect for the price. The location is a given... they need to to better at the smaller things. Don't try to be too 'European' with the food - do your local food and do it well!!! Stop trying to be too clever.

Very nice boat to stay on for two nights. The pick-up in Hanoi was on time, and transfer to the coast was excellent. Long wait for our transfer to the ship and a hot, uncomfortable 45min transfer on hard wooden benches. The food was OK on Day 1, but went downhill on Day 2. It was not good at all. The room was really amazing though. Really lovely. The excursions were good, if chaotic on the first day - the kayaking was crazy busy. The staff were all very young and appeared inexperienced - they needed to communicate better and make things clear. The main day out excursion was fantastic - we were lucky to have only 6 of us on a speed boat for 20. Great kayaking, great guide, very interesting lunch at the fishing village and then a stop at an isolated little beach. That part was extraordinary. The happy hour drinks were excellent and overall we're glad we did it.

Stayed in July 2023

The shower within the bath tub. We would have preferred a stand alone shower and no bath tub.

The cabin we stayed in for two nights was large and better equipped than many five star hotel rooms / suites. The staff, Ms. Daisy in particular, would go out of their way and we’ll beyond the call of duty to ensure guests (like us) would have an unforgettable stay on this cruise.

Stayed in April 2023

There was nothing that we didn't like about the cruise.

Room was comfortable, staff were friendly. Food was amazing and the cruise locations and land tours were enjoyable.

Stayed in March 2023

The weather was overcast but the scenery was still fantastic

Beautiful bay and the boat was excellent

Stayed in February 2023

Everything was perfect for us.

The customer service and staff in general were absolutely amazing. The food was delicious and varied and the facilities were clean. The day trips were very relacing and beautiful, we would book la regina grand again any time.

Stayed in March 2023

food quality variable , need to bring water as none supplied in the room

large luxurious room, clean boat

Stayed in March 2023

Toilet is smelly, spend a lot of time on transportation between the cruise and visiting places, other facilities is quite expensive e.g. jacuzzi needs 1m VND

Staff very friendly, room is nice with great view of scenery, bath tub with a view to look out is a bonus, food is plentiful and tasty

Stayed in February 2023

The room smelled of sewage at first but eventually it went away. The food wasn’t the best but it was edible.

The rooms are quite spacious and it’s nice to have a private balcony. The wifi wasn’t the best but the views made up for it. We celebrated my sisters birthday and Patrick helped to ensure everything was perfect by ordering a cake.

Stayed in February 2023

Nothing.

Beautiful cruise, more than expected.

Stayed in January 2023

would love if there are more traditional Vietnamese food instead of westernised flavours.

the cruise was amazing. the room was very spacious and the floor to ceiling window gives you the best backdrop of Ha Long Bay when cruising.

Stayed in February 2023

The food spread needs to be more diverse especially the dinner. Even breakfast should have eggs and continental menu.

The rooms and the boat were very good. The bathroom was superb with the wooden tub and hot seats.

Stayed in January 2023