We had such an amazing 2D1N cruise. It was everything we hoped for and more! The onboarding/booking was seamless and we would like to say a huge thank you to Alice who helped us with our bookings and transfers. She was always on hand to help with any questions and queries we had.

Stayed in April 2025

Size of rooms

Stayed in April 2025

Nothing

Great views, brilliant food, helpful staff absolutely nice place to stay

Stayed in August 2024

The vegetarian food in terms of choice could have been better

The cruise liner was really good, our rooms were exceptional. The staff were friendly, especially Helen, who helped us with booking was super and kept in touch with us till on our way back after the cruise. Thank you for a beautiful holiday

Stayed in August 2024

Excursions and activities organization could be improved.

Staff courtesy and kindness. Dinner was good and well presented. Room comfortable.

Stayed in August 2024

The trip was amazing ! The staff as well ! If you book the VIP suite you can have a 90 degrees view on the bay.. which is stunning ! I can only recommend !

Stayed in July 2024

Noise from a large family of people until 2am when at 6am we had to get up for Taichi and breakfast. Cruise ship staff should ensure that guests are allowed to rest.

The attention in the dining room from Louise, as well as the ease of managing everything with Helen on Whatsapp

Stayed in July 2024

Nothing

Great location Staff went above and beyond to accommodate us. So much food Good experience

Stayed in July 2024

Nothing

Amazing room , clean. Great facilities

Stayed in June 2024

Nothing! Everything was truly fantastic

Clean, comfortable, very friendly staff, food was great, the attention we received before booking with Helen Activities were super fun and the Ha Long Bay truly is spectacular

Stayed in July 2024

Clean nice and beautiful, everything you beed

Stayed in June 2024

Too many steps on the boat and no entertainment at night

Good standard

Stayed in May 2024

We were disappointed with the lack of diversity of the groups of people on board the boat - unfortunately, instead of families or couples, more than 50% of the guests for our trip was single Indian men - not sure whether that happens regularly or not, but it made for a somewhat unpleasant experience for us (and other guests on board who we also chatted with, they felt the same) as their presence was just so dominant. Unfortunately, a number of them acted terribly which did impact our cruise. Some had no manners or courtesy for anyone else, pushing to get on/off boats first, getting in first at the buffet - a few of them didn't utilise the serving utensils at the buffet (they used their hands) and the way some just stared at women, made me feel uncomfortable (thus we happily stayed in our suite at night time). Some appeared to used to pool for bathing instead of swimming. Some were loud and rude, some caused some issues at the day spa that night (which was across the hall from our room) looking for "extra services". At one point, I tried to use a female toilet in the dining area, only to find that there was several men in there changing clothes and I physically couldn't get in. The boat probably needs completely separate MENS and LADIES toilet facilities, not have them both in the same room, with a cubicle allocated for each. Would be better if they had a designated smoking area instead of people smoking wherever - the smoke was unpleasant at cocktail hour. Karaoke could be heard from all over the boat. There is a smaller boat that transfers you to Rita Cruise and that takes about 40mins - it was not overly comfortable. Also, flagging the fact that breakfast is served 6.45-7.30am (we decided to miss breakfast, it was just too early), but they did do an early lunch prior to departure at 9.40am, which made up for it at least.

We stayed in a Royal Suite and our room was stunningly beautiful, as was our views. We are so glad that we booked a suite, it made for a great reason to want to stay in our room and enjoy that and enjoy our own company. We used their on board day spa for a couples full body massage before bed and that was probably one of the most relaxing massages we had on our whole Vietnam trip - the ladies did an amazing job. The boat was beautifully appointed and sunset cocktails on the top deck was breathtakingly amazing! The staff were friendly, helpful and very courteous. The day time activities, particularly the kayaking was quite lovely. We also opted to swim off the back of the boat in the bay, as opposed to swimming in the pool. The quality of the boat, the staff, the service, the food and the suite is why I do rate this cruise - but I would be would be wary of the quality of other guests if I was to consider booking again.

Stayed in May 2024

Nothing it was really great

The cruise has been amazing, we enjoyed every bit of it! The ship itself is beautiful and the staff is extremely kind and available, especially Jack and Hana. All the activities we did were super fun and we had the time to explore with the kayak different caves and the bay! The food was good, with not only Vietnamese food but different type and options!

Stayed in May 2024

Breakfast at 7.30am for those who like a drink😂 but early lunch at 9.40am makes up for it so nothing really!

Everything, the rooms were beautiful, really well maintained, the view was amazing, something people don’t talk about is where on Ha long bay you are, we were in such a nice area with very little boats around us! They have a SkyView bar which is beautiful for sunset, the pool is a great touch, the food for lunch is great and dinner was amazing! Some options if you don’t like seafood also! Staff couldn’t do enough for you and would love to shout out Jack the Barman who stayed up extra late for us Irish lot😂 and Elise the staff manager who was amazing with us the whole time! So many activities that you can do if you like, we choose to just enjoy the boat as our room was so nice!

Stayed in May 2024

The food was a slight let down, they were very good at catering to each person but it was mainly westernised food and wasn't as fresh as it could be.

The cruise ship was beautiful, and the rooms were clean and well kept. The staff were very personable and made everyone feel welcome!

Stayed in May 2024

The pool was dirty. The lunch on the day trip (with another boat) was tasteless and mediocre. Also, the sea is dirty and I understand it is not Rita Cruise's fault but swimming was a "no" for me.

The room and the boat were spacious. The food on the cruise was very good and the servers were kind and polite. The cruise manager Happy, the assistant Helen (Whatsapp) and the waiter Zack were really into making our experience as pleasant as possible. The pool was big and its size was what we expected. Loved the kayaking tour around the caves. The day trip to Cat Ba Island (Viet Hai village) was awesome and I recommend the cycling tour. The guide on the day trip was also very nice and helpful.

Stayed in May 2024

We had an amazing time on Rita Cruises! Alice was very helpful in assisting us to arrange our stay in advance, and also checking in with us during our stay to ensure we had everything we require. On board, the staff were welcoming, engaging and attentive. We particularly enjoyed speaking with Hung, who was professional and enthusiastic! The restaurant manager also went above and beyond to ensure that we could eat confidently with our dietary requirements, and the food was of exceptional quality! This made all the difference during our stay. We stayed for 2 night and 3 days. The activities were well organised and the perfect mix of relaxing and exciting! We enjoyed kayaking, swimming and particularity enjoyed our day trip to a small local village as well as jumping off the day boat! Jay was a fantastic local guide who was clearly passionate about Ha Long Bay and very knowledgeable. The facilities were clean and comfortable with everything we needed. We would definitely return to Rita Cruises!

Stayed in April 2024

NA

Exception service standard. Miss Helen was always on standby even when I contacted her late at night. True dedication.

Stayed in April 2024

Nothing

The ship was awesome! Clean, comfortable and spacious. We booked last minute and Helen, our concierge was exceptionally helpful, kind and welcoming. She went above and beyond to make sure we had everything we needed.

Stayed in April 2024

You have to get a small boat to the main boat which wasn’t super clear (or nice) so we were a bit concerned at the time…but then we saw how beautiful the main boat was and all the worry disappeared!

Amazing rooms, lovely staff and of course the most beautiful location. It all just felt very high quality and well done

Stayed in April 2024

We liked everything.

We loved everything about our Cruise. Helen who attends to the bookings was amazing. She communicated with us from the day we made the booking till we got back to our hotel in Hanoi. She arranged transportation to and from our hotel and thought off everything. I can highly recommend this cruise and hope to go back one day to spend more time in Halong Bay.

Stayed in April 2024

Fantastic food and service.

Stayed in April 2024

Great communication between the rite cruise staff. They kept me well informed and answered any questions I wanted answering before my arrival. They arranged transport straight from my hotel in hanoi City centre and arranged my return, which was hassle free. Staff were all very helpful, polite and willing to please. The room was clean and comfortable, with its on decking space that gave you a chance to look out on the views while enjoying a drink. Plenty of food served to keep you full. Cocktails with tastey. Overall great night away

Stayed in April 2024