n/a

Accessibility & proximity to the surrounding areas. Sightseeing and convenience of using uber/bolt to get around

Stayed in April 2025

Tv was not working properly, the lady who was relieving Mbali is not friendly i think she needs help... She looked troubled..., the breakfast was not nice, there's no variety

The welcome by Mbali, how she welcomed us, the room was clean, beds comfortable, hotel close to most attractions...

Stayed in April 2025

The air conditioner’s too cold—even when I turn it off, there’s still cold air coming out and the elevator sometimes shakes too.

The property has a shared kitchen and common room for guests to cook food, chill, relax and socialize.

Stayed in April 2025

There were a few things that were not okay like the lack of parking at the property, with one having to either park on the street (unsafe) or the nearby paid parking area which was expensive. In the room, there was a a little problem with the smell of the fabric on the lounge chairs and desk chair which they should fix, especially for someone with a strong sense of smell.

The property management attended to my booking confusion between their property and East City with the utmost professionalism, and gave me an upgrade to a deluxe unit, which was very comfortable. It is a new built property with modern facilities which I really liked. The staff at the cafe where breakfast was served were wonderful, the Chef Manu was kind to suggest a breakfast that catered for me health needs, which I highly appreciated. The bed was comfortable and all other facilities and the location, which was great for easy access for the airport drive and access to other city places. A great addition to the NeighbourGood family indeed

Stayed in April 2025

Room cleaning could be improved, but the basic cleaning was there!

Amazing breakfast, staff and location!

Stayed in April 2025

It was really nice , the hotel was clean, staff very good and welcoming. Kitchen was fantastic .

Stayed in April 2025

I know they are re doing the deco. And my only concern were the carpets; they need to go. Old and dirty. Staff was great. Brakefast superb. Area- ok in day; NOT ok at nighttime

Stayed in March 2025

Upon booking I thought I was booking an apartment hotel, it must have been my mistake. I had 2 rooms: 809 & 805. 809 though clean it has no bathroom door and you sleep looking at the bathroom, found it weird. Room 805 was my favourite, spacious, airy and bright but the door handle was broken and have to open it a certain way to get in amd out plus there was a desk but no chair. The kitchen is a communal one, I was surprised, on the pictures I thought it was all one apartment. Anyway the hangout area is really nice, internet speed is amazing and cosy but the kitchen is not well stocked. There are no forks or spoos. The pots have no lids on them. The shared spaces grew on me, I like my own private space but this was new to me but made great friends during my short stay. The food at the Nuce restaurant was great too. Ill come and eat here in future. The problems I encountered can all be fixed and this will be an amazing place to stay at. Lastly street parking, its safe but Im not Cape Tonian so it was a bit odd that the place didnt come with parking like why not?

Stayed in April 2025

1) Just for improvement, to put lotion in the bathrooms otherwise I liked almost everything! 2) that you might not receive us again for short stays! Pse reconsider😊

Very centrally located, friendly staff , caring receptionists/ relationships managers, very helpful to residents, friendly restaurant staff, a la carte fresh breakfast making it easy to have your choice of meals! I loved it.

Stayed in March 2025

the carpet around the bed needs to be thrown away. It is absolutely not inviting. bring sleepers with you. My colleague was give a very small room on the 5th floor near the elevator. it was terrible and not what we booked. They changed the following day. So all good.

It is a very nice concept employing local people, I think. Breakfast is great, a la carte, generous and good quality. Staff is very nice. The room is fine. Some improvements are needed. There is a common space on the first floort where you can heat your own food and work. Location is very good

Stayed in March 2025

There was a dry gum in the mug on the desk and dust

Stayed in March 2025

Exceptional breakfast

Stayed in March 2025

Firstly staff very friendly

Stayed in March 2025

The communual spaces. The working area and lounge

Stayed in January 2025

Great location, lovely staff, very good breakfast, very friendly breakfast serving staff

Stayed in March 2025

Some things on clean up

People

Stayed in March 2025

I loved the vibe. The cafe is gorgeous, great food, lovely service and the communal areas are such a wonderful bonus. I will definitely stay here again

Stayed in March 2025

They didn’t change my bedding for the 7 nights I was there! The rug needs complete change. I kept asking them to vacuum clean the rug!!! It was dusty. There needs to be CCTV on the corridors!!!!!!!!

I like the hotel for its location, friendly staff and nice breakfast. The bathroom was clean and spacious enough

Stayed in March 2025

Old furniture, no bar at the hotel

Great location, in the middle of everything. The area is safe during the day, during the night you can just take an Uber. The staff was outstanding !

Stayed in February 2025

There is no place to purchase a beer after 17:00 at the facility , but it was no problem really there were plenty of places very close by to go

The location for the Cape Town cycle tour was perfect, we were apprehensive at first but the CBCf and area was perfectly safe and close to all the nightlife

Stayed in March 2025

As an improvement, I would like to taste South African breakfast or snacks.

Breakfast was delicious and enough. Great and fantastic location closed to museums, city Hall, Market and shops/ cafe&Resto

Stayed in March 2025

Location, very convenient

Stayed in February 2025

I do not like booking.com's question that forces a negative.

Lovely choices for breakfast, nice amenities and large, well-equipped self-catering kitchen if you so choose. Ideal location if you need to be in court just a block away.

Stayed in February 2025

Parking it's a problem

Stayed in February 2025