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  5. Reviews of Kikuyu Waterfall - 3 Bed Luxe Apartment by Ulo

Review Score

Based on 34 apartment reviews

7.1

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    7.6

  • Staff

    7.8

  • Value for money

    7.7

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Showing 1 - 25

  • Reviewed: December 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Requiring a new pin every time when leaving the estate.

    Convenient, perfect location.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    8.0
    The host was nice and the place was perfect
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    We were not allowed to make even a little noise doesn't matter if it's morning day or night

    It was clean and safe

    Stayed in November 2023

  • Reviewed: November 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough crockery & parking for a full house of 6 adults.

    It was clean.

    Stayed in November 2023

  • Reviewed: October 11, 2023

    8.0
    The place was very nice could recommend it to everyone.I wouldn't mind going back there
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Not having electricity the whole day💔 Not having enough hot water to bath

    Everything was nice

    Stayed in October 2023

  • Reviewed: September 4, 2023

    8.0
    Beautiful apartment
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night

    The highway just at the back of the unit and lot of noise. 19 steep stairs not suitable for elderly people or with knee problems. Something that was NOT nice at all was that the flat sheets in 2 of the rooms was not iron (looked like people slept on that) and one flat sheet was thorn. The second room with double bed - could not sleep, due to the springs in the matrass. Need a new matrass. There were not enough glasses for 6 people. 6 glasses but 2 of a kind. Just a tip, When opening the door, don't slide just with one finger use 3 LOL - were trying to open the door for a half an hour.

    It is a beautiful apartment. Really nice and with weber. 2 x car parking for the unit. Felt safe and good gate security.

    Stayed in September 2023

  • Reviewed: July 25, 2023

    8.0
    Very comfortable and a great experience, apart from gate access issues.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights

    The access to the security complex was a nightmare. Of 3 or 4 gate access codes we received on a daily basis, we were lucky if 1 or 2 of these codes actually worked. We were not sure what the reason for this was, but it did stress us out and put a damper on our stay.

    The apartment was neat, clean and spacious. It had all the facilities and appliances we needed. It was very comfortable.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The gyser water gets cold quickly. The second room bed was not comfortable. The facilty is equipped for 4 people only, while acceptance was for 6 people.

    Good convenient location. The place was neat and spacious. The main bedroom bed was very comfortable.

    Stayed in July 2023

  • Reviewed: February 4, 2024

    10
    Despite a few glimpses that I faced . My stay was absolutely it! I don’t have any regrets whatsoever and I’m definitely
    • Leisure trip
    • Solo traveler
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    What I didn’t like about the apartment is a short of kitchen amenities. To be specific there were no wine glasses 😒 no big spoons to dish up with. And no bigger plates to prepare a cheese board. They need to move with the times. We usually go to these apartments to create content , these basic amenities are a must have!

    I absolutely loved everything. The apartment is more beautiful face to face, the most exciting part was the gas braai stand. The was no need for charcoal and it was time efficient. The apartment offered gym services at no charge,but unfortunately it was closed since it was holidays. The apartment was spacious and closest to everything!

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    A comfortable and secure space that offers a lot more than just a living space
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 8 nights

    Self generation of door codes

    n/a

    Stayed in December 2023

  • Reviewed: December 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Very good security, good facilities.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Loadshedding. But, it is what it is.

    Stay Ulo is just Amazing. Staying with them everytime.

    Stayed in December 2023

  • Reviewed: November 22, 2023

    5.0
    Fair
    • Business trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Geyser was not working

    Stayed in November 2023

  • Reviewed: November 21, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was clean n beds comfortable

    Stayed in November 2023

  • Reviewed: November 3, 2023

    3.0
    Poor
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    We where moved last minute We booked a 3 bedroom and got 2 The glasses and dishes need an upgrade no kettle

    The place was clean and stuff friendly

    Stayed in October 2023

  • Reviewed: October 9, 2023

    4.0
    The service in a nut shell was not reliable
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything regarding house keeping,there were lot of things that were not there,even towels they promised us never came 👎

    The view the place is located in

    Stayed in October 2023

  • Reviewed: October 3, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    We thought it to be a decent property until we realized that the master bedroom was infested with bed bugs. My wife and my body were covered in bites. We did receive a full refund, but when compared to the two weeks which followed, that was very little compensation. The worst part is that the management team were aware of the bed bugs. Very disappointing.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    There were bedbugs

    Stayed in August 2023

  • Reviewed: September 27, 2023

    9.0
    Great memories were made and we are definitely coming back.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights

    Nothing

    Book this property now!!!The location is amazing, the estate is secured and very high-end. Travelled with friends and we were all so impressed. They gave us a pin for the gate and the main door so everything was seamless. Shout out to Nkanyiso for allowing us to leave our bags before check-in time. Everything we needed was available, you can braai on the balcony, ironing facilities are available, crockery and cutlery, WIFI. No complaints.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    4.0
    Disappointing
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    For the 3 nights we spent, we didn't get any change of sheets and towels, and refil of toilet paper. The main bedroom mattress is like a rock slab. The digital lock didn't work. Getting codes for the estate gate was a mission. The garden and pool in the pics were nowhere to be seen.

    Weber gas braai to use during the 4hr long loadsheddings.

    Stayed in September 2023

  • Reviewed: August 20, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything was just perfect.My kids were free and happy.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    5.0
    Thank you for trying Nkanyiso but I would never stay there again.
    • Business trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 5 nights

    There was pretty much no wifi as they opted for RAIN as their preferred ISP. Therefore, working at home was challenging. The place needs a thorough clean on walls as some had to make up stains. The ceiling in the main bathroom is grey with mould, and the main bedroom also has mould problems running down the wall by the window. The only comfortable bed was in the main bedroom, but the rest need a change of mattress as they are very uncomfortable. All the dustbins have lids falling off, and the owner should pay attention to the basic upkeep of this place. No serious business would opt for Rain as a preferred ISP. The towels are old, they need changing. There were no spare towels, yet the booking is for 6 days. How are guests supposed to survive? Wash and wait?

    It was a self-catering unit with adequate bedrooms, the location was great as well as the general appearance of the Kikuyu Lifestyle Estate

    Stayed in August 2023

  • Reviewed: August 1, 2023

    1.0
    Bad stay
    • Business trip
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    We were badly bitten by bed bugs. There were 2 rolls of toilet paper for a 4 day stay. There was poor wifi and at times no wifi, and we needed to work.

    The location was central

    Stayed in July 2023

  • Reviewed: July 23, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Comfortable spacious and clean.

    Stayed in July 2023

  • Reviewed: July 11, 2023

    5.0
    Not so nice
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    We had no excss to anything. We were not given the codes to the lifestyle and the park .the host said we should have excess only to get there security turned us back .

    The apartment and the area looks good

    Stayed in July 2023

  • Reviewed: October 7, 2023

    8.0
    Very Good
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

Showing 1 - 25

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