Located within 13 miles of Loyola University Chicago and 14 miles of Wrigley Field, Holiday Inn Express & Suites Chicago O'Hare Airport, an IHG Hotel has rooms in Des Plaines.
Parrish
United States of America
The staff and hotel is so welcoming. Most definitely will be back again.
Located in Des Plaines, 13 miles from Loyola University Chicago, Fairfield Inn & Suites by Marriott Chicago O'Hare has accommodations with a fitness center, private parking, a shared lounge and a...
Dana
United States of America
Service and food at the hotel was excellent. Staff were very top notch.
Located 2 miles from O'Hare International Airport, this Des Plaines hotel offers free airport shuttle service. The hotel features an indoor swimming pool and a Bistro-style restaurant.
Christopher
United States of America
Room was comfortable, staff was nice, location was near to the purpose of our trip
Avid hotels - Chicago O Hare - Des Plaines is located in Des Plaines, within 13 miles of Loyola University Chicago and 14 miles of Wrigley Field.
Clay
United States of America
Great location 10min walk to Allstate reason which is why we stayed no hassle being in traffic or paying for parking area is good to walk busy street. Clean
This hotel is located 10 minutes from O'Hare International Airport and River Casino. The rooms at the Des Plaines Best Western include a microwave and a refrigerator.
Less than 4.8 kmaway from O’Hare International Airport, Comfort Inn Convention Center-Chicago O’hare Airport is a 5-minute drive away from the Allstate Arena and offers free airport shuttle services,...
Located on O’Hare International Airport grounds, this hotel offers an indoor walkway to domestic terminals and the Blue-line train station, offering easy access to downtown Chicago.
The place is ideal for people who need to stay near the...
The place is ideal for people who need to stay near the airport, almost all the hotels offer shuttle services. It's near the CTA station as well. Many chained fast food/ restaurants along with all retail stores are nearby as well.
Karthik Shankar
United States of America
2.0
Scored 2.0
i was awoke at 11:48 p.m. claiming they smelled smoke. i was...
i was awoke at 11:48 p.m. claiming they smelled smoke. i was sleeping in my underwear. i told him he did not have permission to enter, however, he DID enter my room while my girlfriend and I were sleeping in our underwear. Thankfully, the door was latched. They then charged me $250, i asked for proof, they said they had pictures and i am still waiting for that. Horrible place.
Hopkins
2.0
Scored 2.0
Where to start in describing my short stay at the Best...
Where to start in describing my short stay at the Best western Des Plaines? I travel for work so I booked here for 3 nights through booking .com. I work in healthcare and I work night shift. And despite informing the receptionist that I would kindly like not to be disturbed during the day, I did not get to a chance to sleep. Firstly, the house keeping kept knocking on my door the whole day, shouting in the hallway and at some point they opened my door twice. I kept ignoring them but later when I got to open, there was a guy at the door who walked into my room right away to test the fire alarm. I found this both rude and as a woman traveling alone very uncomfortable. During my second day I made a decision to shorten my stay therefore I decided to check out at 6pm yet they charged my card for 3 nights. When I called, the manager was very rude to me “That is our policy” he kept repeating in a tone I wouldn't use on a dog. “Your policy is being flexible, our policy states no refund” we were exchanging words back and forth because I did not understand why they had to charge me for the 3rd night I did not use.
Fast forward, To my return I then contacted the central customer support helpline, they forwarded my complaint to the hotel and probably the same manager I spoke to who reiterated their policy again 3 weeks later.
In short let me summarize.
Customer service non existent.
Cleanliness. Poor
Comfort. Poor
Value for money VERY poor.
If you are thinking of staying Western Des plaines. Look for another hotel!
Location was perfect for our stay. Very close to everything we wanted to do. Staff was very courteous and friendly. Very spacious lobby and dining area. Was the best hotel breakfast I have ever had. Excellent. The courtyard itself was perfect for a coffee in the morning and a drink in the evening. Also very spacious and inviting. Free parking was also a plus When we stay in the area again this is where we will stay.
Beautiful home with tasteful designs for the kitchen and bathrooms. Complimentary snacks upon arrival - thank you! The house is located in a quiet neighborhood and it seemed safe around the area. There are lots of spices and supplies in the kitchen for cooking up a meal.
The room and entire hotel was extremely clean. The towels and beds were soft. The staff were so nice and helpful. Location was great if traveling to/from ORD. A lot of food and shopping options in the area as well.
The staff were excellent.....the food was good and the beer and bar .
Great service at this hotel .
The room was pleasant
Also a good breakfast and service from the waitress
Hotel was super clean. Location in a safe area. Check-in was smooth and easy. Bathroom came with Dove shampoo, conditioner, body wash, soap and lotion.
We have more than 70 million property reviews, all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.