This location was convenient for the event we were attending...
This location was convenient for the event we were attending at the Metal Museum in Memphis, a visit to the National Civil Rights Museum, and a walking tour of Beale Street. It was about a ten minute drive.
We ate at Margaritas across the interstate from the hotel and enjoyed
the meal.
Linda
United States of America
8.0
Scored 8.0
I had a good time at the hotel but the front desk lady was...
I had a good time at the hotel but the front desk lady was not ready and it was after 3:00 other people was coming in with reservation was getting checked in she said the computer is saying my room is still not ready so why everybody else room was ready it was another lady came up and help me I end up getting a room about 45 minutes later and I told her thank you.
Patrick
United States of America
8.0
Scored 8.0
The "not-so-great" is that we requested linens for the pull-...
The "not-so-great" is that we requested linens for the pull-out couch and the clerk said we could come get it. I was already in my pjs so we did without and my grandson took pillowcases off the extra pillows and made a "blanket" out of that.
Otherwise, the room was clean, spacious, and adequate. The breakfast area was large, well-equipped, and the food was fresh and hot.
Susan
United States of America
2.0
Scored 2.0
They will make you feel less than a human.
They will make you feel less than a human. They do not like people from Memphis, Tennessee. If you had a long trip and you are tired they will not let you stay there if you are from Memphis, Tennessee they told us we not allowed or welcomed to be on their property but they allow us to book the hotel we was very tired and needed rest. In so many words they was like we hate you people and that was the first time we ever met ????? It was a very sad experience.
Timothy
United States of America
10
Scored 10
West Memphis is a great growing small town.
West Memphis is a great growing small town. The restaurants are have good food and great service. I like the fact that there is a variety of places to eat in close proximity of the different places to stay!
Colton's Steakhouse is one of my favorite places for steak and Seafood Shack which is relatively new is wonderful for all types of seafood. The Red Snapper is delicious!
Doanita
United States of America
10
Scored 10
THE ROOM WAS GREAT, AND STAFF WAS HELPFUL, THE PROPERTY WAS...
THE ROOM WAS GREAT, AND STAFF WAS HELPFUL, THE PROPERTY WAS VERY CLEAN. WE WAS VISTING A COVENTION AND THE LOCATION WAS NOT TO FAR FROM IT. THIS WAS OUR FIRST TIME STAYING AT HOLIDAY INN AND IT WAS A GREAT EXPERIENCE FOR US. THANK YOU FOR EVERTHING .
New hotel right off the interstate. Plenty of restaurants located around the hotel so we didn't have to go far. One thing we didn't realize when we booked was that West Memphis was in Arkansas. We chose this area so we were ready to head north on the interstate in the morning vs driving through Memphis morning rush hour which was perfect. We felt very safe staying here. Staff were very friendly and helpful. Breakfast was good and we enjoyed talking to the breakfast lady who was very upbeat. Highly recommend this hotel.
This hotel was really expensive to book for the night. The lady at the front desk wasn’t super pleasant and even though they knew we needed sheets for the sofa bed they didn’t offer them until we called and had to go back down and wait a while. Then we only got one flat sheet. There is also no ac in the hallways so it was a very warm walk to our room. Room was fine and breakfast was awesome. Overall ok but for over $200 for one night the bedding situation should have been much better.
It was pretty spacious inside and the bathroom area was clean. There's a casino right across the street If you're into that. Easy access to I-40. My daughter left her favorite pillow in the hotel room and front desk Mike... Said that he will get that out in the mail... So when it arrives that would be excellent customer service.
appears to be a new hotel and as such is open, clean and comfortable. We had a room on the freeway side of the building but unlike some reviewers we did not notice any traffic noise. Left very early in the morning before breakfast had started so unable to comment on food selection.
The location was great. Didn't have any trouble finding the hotel. The staff was great. It was a peaceful weekend. I didn't get a chance to do breakfast. Not much of a breakfast eater. The beds were comfortable. The room was clean.
Even though the property was clean and staff was nice the back area of the hotel was loud and it was roaches in the room I had to get a refund alone with another couple who had roaches and a lot of spiders in their room
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