Dine at the on-site restaurant, enjoy a workout in the fitness center or have a swim in the outdoor pool at Mantra Mackay. This hotel features rooms featuring free Wi-Fi and a private balcony with water views. All air-conditioned accommodations has a kitchenette with a stove top and microwave. The seating area has a flat-screen TV. Each has ironing facilities and a private bathroom. Latitude 21 is open for breakfast daily and dinner Monday to Saturday for al-a-carte dining. The waterfront restaurant offers modern Australian cuisine. Room service is available from 0630-0900 for breakfast Monday - Friday 0630-1000 Saturday & Sunday and then again Tuesday - Saturday nights from 1730-2015 ONLY. Mantra Mackay is a 5-minute walk from Harbor Beach. Central Mackay and Caneland Central Shopping Center are both 10 minutes’ drive away. Mackay Airport is a 20-minute drive. Free private parking and 24-hour reception facilities are available.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mantra
Hotel chain/brand
Mantra

Property highlights

Top Location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.6
Comfort
8.7
Value for money
8.0
Location
9.0
Free Wifi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Grace
    Australia Australia
    The restaurant was excellent, exceptional quality food.
  • Stephen
    Australia Australia
    staff were great, view was great, everything was really good.
  • Jade-maree
    Australia Australia
    Loved everything about my stay at the Mantra. Very clean and comfortable room. Amazing view of the Harbor. Lovely staff members. Will definitely stay here again and recommend highly to anyone looking for accommodation.
  • Clegg
    Australia Australia
    Staff are wonderful, friendly and willing to help. Facilities are wonderful. Clean, tidy and well maintained.
  • Simon
    Australia Australia
    Location, modern rooms and overall very happy..Nothing has changed negatively from ownership change from Clarion to Mantra
  • Katrina
    Australia Australia
    easy parking, great location. I felt safe and the restaurant
  • Sue
    Australia Australia
    Room and view were good. Shower and water pressure good.
  • Paul
    Australia Australia
    Really pleasant staff, great restaurant serving quality food. Breakfast choice included was excellent.
  • Jack
    Australia Australia
    The view was amazing and the staff were very prompt and helpful when needed
  • Tiera
    Australia Australia
    Reception staff friendly & efficient. Restaurant waitress was lovely, warm friendly, added to the atmosphere and had only worked there a couple of weeks after working on boats previously and a clinical psychologist. Added to the great steak we...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Earliest check in time

    Hello, Our check-in time is 2pm
    Answered on 9 July 2020
  • Twin beds available

    We only have 1 room with twin bedding and that is a disabled access Executive Suite, and thus can only be booked directly with the hotel
    Answered on 25 July 2020
  • If I book a queen room can I book an additional cot use in room for $25 per night ? Read this above and want to confirm it is correct before booking

    We can provide a fold-out rollaway bed at a surcharge of $25 per night.
    Answered on 8 December 2022
  • is there a restaurant and do you do breakfast? as seen in photos

    Our restaurant, Latitude 21, is opened for breakfast every day from 0630 to 0900 (weekdays) and to 1000 (weekends). It is opened for dinner Tuesday to..
    Answered on 22 October 2022
  • Is a late check out available

    This is subject to availability on the day and can be requested on arrival. If possible, we can assist usually with a slightly later check-out.
    Answered on 29 November 2019
  • Do the superior spa suites have a balcony?

    Indeed they do.
    Answered on 7 November 2019
  • Still looking?

Hotel area info

Amenities of Mantra Mackay
Great facilities! Review score, 8.4

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • 24-hour front desk
  • Fitness center
  • Facilities for disabled guests
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Sea view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Clothes rack
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Laptop safe
  • Carpeted
  • Elevator
  • Heating
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English

House rules
Mantra Mackay takes special requests – add in the next step!

Check-in
From 2:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 4:30 AM to 10:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about $65. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
AUD 20 per child, per night
3 - 12 years
Extra bed upon request
AUD 30 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please advise the property of the number and age of guests staying in each room. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. If children are staying, please advise the hotel so they can ensure additional bedding is provided.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mantra Mackay of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mantra Mackay

  • Room options at Mantra Mackay include:

    • Double

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Mantra Mackay may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Mantra Mackay is from 2:00 PM, and check-out is until 10:00 AM.

  • The nearest beach is 1,300 feet from Mantra Mackay. All distances are measured in straight lines. Actual travel distances may vary.

  • Mantra Mackay offers the following activities/services (charges may apply):

    • Fitness center
    • Swimming pool

  • Mantra Mackay is 3.1 miles from the center of Mackay. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Mantra Mackay can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • À la carte