Get the celebrity treatment with world-class service at Sofitel London Heathrow

The Sofitel Heathrow has direct access to Terminal 5 via a covered walkway. It has a modern health spa, a 24-hour gym, 2 bars and 2 restaurants. Central London can be reached with direct train services from Heathrow Airport. The hotel boasts panoramic views of the airport thanks to its location. All of the spacious air-conditioned bedrooms have free Wi-Fi, satellite TV, a bathroom with separate bath and shower, and 24-hour room service. Guests can unwind and watch Sky Sports on a large TV screen in the Sphere Bar, or have tea and cakes in the Tea Salon. La Belle Époque restaurant serves fusion French cuisine in stylish surroundings and the Vivre Restaurant offers a menu of international cuisine. The 5-star Sofitel London Heathrow is 21 minutes from Central London by train from Terminal 5 Rail Station, which is a 5-minute walk away. La Belle Époque, our 2 AA rosette awarded restaurant, serves fusion French cuisine in stylish surroundings and the Vivre Restaurant offers a menu of international cuisine.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sofitel
Hotel chain/brand
Sofitel

Property highlights

Top location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 extra-large double bed
1 single bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.6
Cleanliness
9.0
Comfort
9.1
Value for money
7.5
Location
9.5
Free WiFi
8.7
High score for Hillingdon
Select topics to read reviews:

Guests who stayed here loved

  • Lyman
    United Kingdom United Kingdom
    We used the club for an evening snack and breakfast- Excellent service
  • Richard
    United Kingdom United Kingdom
    The room was spacious, clean and comfortable, but the main benifit to this hotel was the location to terminal 5. It has its own covered walkway and is only about 500m. I didn't try any bars or restaurants or breakfast because of flight times and...
  • Marion
    United Kingdom United Kingdom
    Excellent saff and comfortable bed. Great bathroom (with bath). Great staff at breakfast
  • Jonathan
    United Kingdom United Kingdom
    Great location. Clean and modern. A haven away from T5 yet just a short walk
  • Yolande
    Jersey Jersey
    It is very handy for morning check in at airport. Lovely room and very clean. We had dinner in the restaurant which was very good too.
  • Laura
    United Kingdom United Kingdom
    Spacious, silent room with comfortable bed. Kind and professional staff who took care of every request. Ideally located within a 5 minutes walk from terminal 5.
  • Jan
    United Kingdom United Kingdom
    Long walk from Heathrow!! Very comfortable and excellent facilities
  • Hung
    Hong Kong Hong Kong
    The location close to the airport The room is comfort
  • Iddo
    Israel Israel
    Super convenient location for when you have an early morning flight.
  • Ann
    United Kingdom United Kingdom
    The location was amazing for the purpose of getting to terminal 5.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Can we get a single bed for child

    Hi there, yes we can offer an extra bed at a £10.00 charge. Just let us know if you need it and we'll have it ready for your arrival.
    Answered on 1 August 2019
  • Hello, due to the COVID quarantine rules I will have to self isolate once I arrive in the UK. However, I will have to wait until the next day for the ..

    For all information regarding COVID-19 and entry to the United Kingdom, you will need to check with your airline and on the gov UK site. Thank you.
    Answered on 24 July 2020
  • Is the lounge still open during covid

    Club Lounge will not be operational until further notice. All Club lounge facilities will be served from Le Bar Parisien
    Answered on 3 August 2020
  • Do you offer on site car parking

    Good Afternoon, Thank you for the message. Yes we do offer car parking on site
    Answered on 24 February 2021
  • We are not certain that our flight will leave from Terminal 5. If it does not, what will be the best way for us to get to the appropriate terminal?

    Hi there, The easiest way to get around is the Heathrow Express, which is free to travel between the terminals. You just walk on over to the terminal..
    Answered on 29 November 2019
  • Hi, Can one walk to Heathrow Terminal 5 from the hotel?

    There is a link bridge that connects the hotel directly to terminal 5. It is just 5-7 minutes walk
    Answered on 4 August 2023
  • Still looking?

Hotel surroundings

Restaurants
2 restaurants on site

  • Vivre Restaurant
    • Cuisine
      Asian • European
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • La Belle Epoque
    • Cuisine
      British • French
    • Open for
      Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Sofitel London Heathrow
Great facilities! Review score, 8.6

Most popular facilities
  • Private parking
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs £40 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian

House rules
Sofitel London Heathrow takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £100 is required on arrival. That's about MYR 569. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
£35 per child, per night
4 - 12 years
Extra bed upon request
£35 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Gym is open 24 hours and Sofitel Spa opens daily from 09:00 -21:00. It combines luxury French skincare by Sothy & the latest derma-science from TEMPLESPA.

Access to the Steam, Sauna & Hydro bath are chargeable at £30 per person for 60 minutes. To make a reservation in this regard, please email Sofitel.LondonHeathrow.WELLNESS@sofitel.com

Sofitel London Heathrow is directly connected to Heathrow T5, only 4 minutes' walk via a covered walkway. BY ROAD - from the North, South or West: exit at Junction 14 on the M25. From the East, exit at Junction 4 on the M4, then follow signs to Heathrow Terminal 5. BY TRAIN take the Heathrow Express Rail to T5 and by UNDERGROUND take the Piccadilly Line to T5, then follow signs on the Arrivals level for Sofitel, directing you to the lifts and footbridge which take you directly to the hotel.

There is a Hoppa bus shuttle service available to and from Terminal 4; this service is chargeable and runs every 19 and 49 mins past the hour - take the H53 or H56 bus, Hoppa bus shuttle is an independent service not related to the hotel.

Please note parking is only for the duration of your stay. However, parking packages can be arranged with the property after booking (parking packages are subject to availability).

Please note that the credit card used to book must be presented on arrival.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of £100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Sofitel London Heathrow

  • Guests staying at Sofitel London Heathrow can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Buffet

  • Sofitel London Heathrow is 4.3 miles from the centre of Hillingdon. All distances are measured in straight lines. Actual travel distances may vary.

  • Sofitel London Heathrow has 2 restaurants:

    • Vivre Restaurant
    • La Belle Epoque

  • Yes, Sofitel London Heathrow is popular with guests booking family stays.

  • Check-in at Sofitel London Heathrow is from 15:00, and check-out is until 12:00.

  • Sofitel London Heathrow offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness

  • The prices at Sofitel London Heathrow may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Sofitel London Heathrow include:

    • Double
    • Triple
    • Suite
    • Quadruple