Get the celebrity treatment with world-class service at Shangri-La The Shard, London

Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London. Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars. The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes and Acqua di Parma toiletries. All rooms feature climate control to complement the building’s integrated sun shielding. The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35, while Bar 31 is a friendly neighborhood bar. GŎNG, set on level 52, provides the setting for London's highest champagne and cocktail bar. Shangri-La Hotel The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station. The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Situated in the real heart of London, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.5
Comfort
9.6
Value for money
7.9
Location
9.4
Free WiFi
8.7
High score for London
Select topics to read reviews:

Guests who stayed here loved

  • Susie
    United Kingdom United Kingdom
    As expected, the hotel delivered on every level. The staff and in particular Ting on reception were, professional and welcoming thought our two night stay. We upgraded and the views from our room were breathtaking.
  • Liviu-constantin
    United Kingdom United Kingdom
    Everything was excellent, staff, food, facilities and view.
  • Samantha
    United Kingdom United Kingdom
    Could not fault this hotel what so ever. From the cleanliness to the most stunning views. Everything was perfect from start to finish. We paid extra for the bath with a view an it did not disappoint. The staff were all extremely helpful with...
  • David
    United Kingdom United Kingdom
    The views, attention to detail In the room, the toilet was amazing
  • Rajesh
    India India
    One experience that's exceptional - the View, the Food, the Staff
  • Victoria
    United Kingdom United Kingdom
    The Shard is an exceptional place to stay. The views are breathtaking 😍
  • Sean
    United Kingdom United Kingdom
    Very good view Staff were amazing Drinks and food was nice Room was great with amazing view
  • Khaled
    United Arab Emirates United Arab Emirates
    Excellent view on the river we could see London Bridge from our window. Clean and quite rooms. Tolite has automatic bidet. wide rooms. London bridge train station is next to the hotel.
  • Dean
    United Kingdom United Kingdom
    Room was great, the stand out feature was the view of the city
  • Helen
    United Kingdom United Kingdom
    Exceptional stay, everything was perfect, rooms were amazing, never looses that wow factor when you put your key in the power!!! Had a lovely meal at the Oblix on the evening and breakfast at the TĪNG restaurant the next morning. Staff were...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Can we use a swiming pool if we get a room for 1 night

    Good Afternoon, Thank you very much for your email. As an in house guest, you will be more than welcome to use all of the Hotel Facilities including..
    Answered on 30 November 2019
  • what’s the best room to book overlooking the river Thames

    Good Afternoon, Thank you very much for your question. I would certainly suggest one of our most delightful City View rooms: either Deluxe City, Pre..
    Answered on 30 November 2019
  • When is checkout

    Our check-out time is at noon, 12:00pm.
    Answered on 11 October 2019
  • Is the room service 24hr

    Certainly! We have a dedicated In-Room Dining Night Menu available.
    Answered on 11 October 2019
  • Hello. I’m currently looking to book either a premier shard room via premier shard room with city view ? Can you explain the difference? Many thanks.

    Our Premier Shard Room is facing the countries of Sussex, Kent and Surrey, and our Premier City View Room offers views over St Paul’s Cathedral and th..
    Answered on 31 March 2021
  • When you say "room with a view" how is this different to city view?? And what floor level is this on please??

    Goo afternoon, Thank you very much fro your enquiry. Kindly be informed that the Superior Shard rooms are overlooking the Southern Part of London, s..
    Answered on 30 November 2019
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • Ting Restaurant
    • Cuisine
      British • Asian • European
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Modern
    • Dietary options
      Vegetarian

Facilities of Shangri-La The Shard, London
Great facilities! Review score, 9.2

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Parking on site
  • Family rooms
  • Spa and wellness centre
  • Airport shuttle
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs £70 per day.
  • Valet parking
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Russian
  • Chinese

House rules
Shangri-La The Shard, London takes special requests - add in the next step!

Check-in
From 16:00 to 00:00
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Advanced bookings for the restaurant and bar are strongly recommended. Availability at TĪNG restaurant and lounge and GŎNG cannot be guaranteed without prior booking. Visits to Bar 31 do not require a prior reservation.

Please note that the 3-course lunch booked as a supplement in TĪNG restaurant also requires prior booking to make sure availability can be provided.

All breakfast-inclusive rates refer to Ting restaurant on level 35. In-room dining is available at a surcharge.

Please note that for the New Years Special, the property will send special terms and conditions after booking. This must be confirmed by the guest and send back to the hotel before check-in.

For non-refundable reservations the Hotel will send a secure online payment link via Booking.com, valid for 24 hrs to complete the payment. The reservation will automatically cancel if deposit is not received within 24 hrs.

The images displayed for the rooms are sample images only. Views may differ depending on the position of the room however all of our rooms and suites face outwards and overlook London.

FAQs about Shangri-La The Shard, London

  • Shangri-La The Shard, London offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Bicycle rental
    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Shangri-La The Shard, London may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Shangri-La The Shard, London has 1 restaurant:

    • Ting Restaurant

  • Check-in at Shangri-La The Shard, London is from 16:00, and check-out is until 11:00.

  • Shangri-La The Shard, London is 1.8 miles from the centre of London. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Shangri-La The Shard, London can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet
    • À la carte

  • Room options at Shangri-La The Shard, London include:

    • Twin/Double
    • Double
    • Twin
    • Suite