Please note, rooms are on the 3rd floor and there is no elevator on site. Guests may use the luggage storage space on the ground floor however large luggage cannot be brought up to the rooms on the 3rd floor. Please leave them in the luggage area on the first floor, Please separate your valuables and necessities into small bags, etc..

Please note this is strictly a non-smoking property.

Please note that children 12 years and younger cannot be accommodated at this property. Children who are 13-18 years old can be accommodated when accompanied by a guardian. Please contact the property for more details.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Bigtree Guesthouse您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

此住宿位於住宅區，住客須留意控制音量。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。

您不得因新冠肺炎（COVID-19）隔離之目的入住該住宿。