Located in Shymkent, Hotel Zhibek Zholy has free WiFi throughout the property. Each room at the 4-star hotel has city views, and guests can enjoy access to a shared lounge and to a bar. The property provides room service, a 24-hour front desk and currency exchange for guests. The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a fridge, a minibar, a safety deposit box, a flat-screen TV, a balcony and a shared bathroom with a bidet. At Hotel Zhibek Zholy every room includes bed linen and towels. At the accommodation you'll find a restaurant serving Italian, Pizza and Russian cuisine. Vegetarian, dairy-free and halal options can also be requested. The nearest airport is Shymkent International Airport, 7.5 miles from Hotel Zhibek Zholy.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
Bedroom :
1 twin bed
and
1 full bed
Living room:
1 sofa bed
Bedroom :
1 twin bed
and
1 queen bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
7.8
Facilities
7.7
Cleanliness
7.8
Comfort
7.8
Value for money
7.4
Location
7.7
Free WiFi
7.9
Low score for Shymkent
Select topics to read reviews:

See what guests loved the most:

  • Nurmukhamedova
    Kazakhstan Kazakhstan
    Хороший просторный номер. Чисто. Доброжелательный персонал. Напротив есть Магнум. Рядом остановка.
  • Aynur
    Kazakhstan Kazakhstan
    Отличная гостиница. Все чисто, уютно.Замечательное месторасположение отеля, Хочется отметить, что все очень доброжелательные и вежливые. Мы уже дважды здесь побывали, надеемся приехать еще!Огромное Спасибо всем!
  • Kanat
    Kazakhstan Kazakhstan
    Отзывчивый персонал, очень быстро реагировали на запросы и всеми силами старались помочь.

Hotel area info

Restaurants
1 Restaurant On Site

  • Silk way
    • Cuisine
      Italian • Pizza • Russian • European
    • Ambience
      Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Dairy-free

Amenities of Hotel Zhibek Zholy

Most popular amenities
  • Free WiFi
  • Free parking
  • Room service
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
  • Extra long beds (> 6.5 ft)
View
  • City view
  • View
Outdoors
  • BBQ facilities
    Additional charge
  • Balcony
Kitchen
  • Dining table
  • Cleaning products
  • Dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Live sports events (broadcast)
  • Evening entertainment
  • Nightclub/DJ
  • Karaoke
Living Area
  • Dining area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruit
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Child safety socket covers
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet basket
  • Grocery deliveries
  • Convenience store on site
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Mosquito net
  • Executive lounge access
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Raised toilet
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Spa
  • Massage chair
Languages Spoken
  • English
  • Russian

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Hotel Zhibek Zholy takes special requests – add in the next step!

Check-in

From 12:00 PM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 11 years
Extra bed upon request
KZT 3,000 per child, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash Hotel Zhibek Zholy accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about Hotel Zhibek Zholy

  • Room options at Hotel Zhibek Zholy include:

    • Twin
    • Suite

  • Hotel Zhibek Zholy offers the following activities/services (charges may apply):

    • Karaoke
    • Evening entertainment
    • Nightclub/DJ
    • Live sports events (broadcast)
    • Massage chair

  • Check-in at Hotel Zhibek Zholy is from 12:00 PM, and check-out is until 11:00 AM.

  • Hotel Zhibek Zholy has 1 restaurant:

    • Silk way

  • Hotel Zhibek Zholy is 1.9 miles from the center of Shymkent. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Zhibek Zholy may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.