Graf Hotel features a garden, shared lounge, a terrace and restaurant in Shymkent. With free WiFi, this 4-star hotel offers a shared kitchen and room service. Guests can use a bar. All units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a electric tea pot, a shower, free toiletries and a desk. At the hotel every room is equipped with bed linen and towels. Guests at Graf Hotel can enjoy a buffet or a halal breakfast. Speaking English and Russian at the reception, staff are willing to help at any time of the day. The nearest airport is Shymkent International Airport, 8.1 miles from the accommodation.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Halal, Buffet

Free private parking


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 king bed
Living room:
1 sofa bed
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No credit card needed. All options are bookable without a credit card.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
9.1
Location
8.7
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Jon
    United States of America United States of America
    The hard product at the hotel is really nice. Good, comfortable modern rooms, with nice comfy beds. The location isn't the most central, but everything is about a 10 minute cab away and there are things located in the neighborhood.
  • Ylmaz
    Kazakhstan Kazakhstan
    This was one of the best hotels I've ever stayed at. The staff was understanding and friendly.
  • O
    Orazgali
    Kazakhstan Kazakhstan
    Уютный, хороший отель, в новом районе. Все чисто, персонал вежливый. Советую всем!

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch
    • Ambience
      Modern
    • Dietary options
      Halal

Amenities of Graf Hotel
Great facilities! Review score, 9.1

Most popular amenities
  • Free WiFi
  • Free parking
  • Room service
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
View
  • City view
  • Landmark view
  • View
Outdoors
  • Outdoor furniture
  • Outdoor dining area
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Valet parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Executive lounge access
  • Wake-up service
  • Heating
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Russian

House rules

Graf Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM to 2:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:00 PM to 1:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Adult (18+ years)
Extra bed upon request
KZT 3,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Cash only

This property only accepts cash payments.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Graf Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Graf Hotel

  • The prices at Graf Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Graf Hotel offers the following activities/services (charges may apply):

    • Graf Hotel has 1 restaurant:

      • Restaurant #1

    • Check-in at Graf Hotel is from 2:00 PM, and check-out is until 1:00 PM.

    • Room options at Graf Hotel include:

      • Twin/Double
      • Suite

    • Graf Hotel is 3.1 miles from the center of Shymkent. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Graf Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

      Breakfast option(s) include:

      • Halal
      • Buffet