Stela Hotel in Shymkent has 4-star accommodations with a bar. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Guests can have a drink at the snack bar. The hotel will provide guests with air-conditioned rooms offering a closet, an electric tea pot, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Stela Hotel rooms include bed linen and towels. An à la carte breakfast is available each morning at the accommodation. The nearest airport is Shymkent International Airport, 6.2 miles from Stela Hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.3)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.2
Cleanliness
9.6
Comfort
9.4
Value for money
8.8
Location
8.3
High score for Shymkent
Select topics to read reviews:

See what guests loved the most:

  • Dursun
    Turkey Turkey
    Özellikle otel çalışanları. Yardımsever güler yüzlü. Kasım ve annesi Angela bizimle oldukça ilgli ve candandilar.
  • Gulmira
    Kazakhstan Kazakhstan
    Чистота, белоснежное постельное белье, номера.Вежливый персонал, ребята стараются , молодцы.
  • Sophia
    Russia Russia
    Новый стильный отель с прекрасным ремонтом, с арт объектами. Шикарные огромные номера, вид на парк, качественная дорогая мебель, текстиль, в номере полотенца, халаты, тапочки, наборы для душа. Качественная сантехника просторная ванная комната....

Hotel area info

Restaurants
1 Restaurant On Site

  • Ресторан #2

    No additional info available

Amenities of Stela Hotel
Great facilities! Review score, 9.2

Most popular amenities
  • Free WiFi
  • Free parking
  • Room service
  • Non-smoking rooms
  • Restaurant
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
View
  • City view
  • Landmark view
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Dining area
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Coffee house on site
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
    Services
    • Shuttle service
      Additional charge
    • Vending machine (drinks)
    • Private check-in/out
    • Baggage storage
      Additional charge
    • Wake-up service
    • Express check-in/out
      Additional charge
    • 24-hour front desk
    • Room service
    Front Desk Services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safe
    General
    • Air conditioning
    • Smoke-free property
    • Heating
    • Family rooms
    • Non-smoking rooms
    Languages Spoken
    • English
    • Russian
    • Turkish

    Property practice

    This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

    House rules

    Stela Hotel takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 11:30 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 11:30 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of KZT 10000 is required on arrival. That's about USD 22. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are allowed on request. Charges may apply.

    Mastercard Visa Cash Debit card Stela Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Stela Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    This property does not accommodate bachelor(ette) or similar parties.

    A damage deposit of KZT 10,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about Stela Hotel

    • Stela Hotel is 1.1 miles from the center of Shymkent. All distances are measured in straight lines. Actual travel distances may vary.

    • Stela Hotel offers the following activities/services (charges may apply):

      • Stela Hotel has 1 restaurant:

        • Ресторан #2

      • Yes, Stela Hotel is popular with guests booking family stays.

      • Room options at Stela Hotel include:

        • Double
        • Suite

      • The prices at Stela Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • Check-in at Stela Hotel is from 2:00 PM, and check-out is until 12:00 PM.