Casa Umay features a public bath and air-conditioned accommodations in Bacalar. Among the facilities of this property are a restaurant, a shared kitchen, and a concierge service, along with free Wifi throughout the property. The property offers bike rental and features a garden and year-round outdoor pool. At the guest house, the units are fitted with a patio. There's a fully equipped private bathroom with shower and free toiletries. At the guest house, every unit comes with bed linen and towels. For those times when you'd rather not eat out, you can cook on the barbecue. Sightseeing tours are available close to the property. The nearest airport is Chetumal International Airport, 21 miles from the guest house.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.7)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
and
1 queen bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
9.1
Location
9.7
Free WiFi
10
High score for Bacalar
Select topics to read reviews:

See what guests loved the most:

  • Julvon
    France France
    The staff was amazing. They provided great support and suggested nice places to visit in Bacalar. I enjoyed our stay and I will definitely come back in the future
  • Kristina
    United States of America United States of America
    Santiago was great very helpful fluent in Spanish and English.
  • Tommie
    United States of America United States of America
    I loved the location! Was close to the plaza and within walking distance to the lagoon

Managed by Casa Umay

Company review score: 9.4Based on 204 reviews from 1 property
1 managed property

Company info

Santy has over a decade of experience in the hospitality industry and makes for the perfect guide during your stay. He speaks perfect English and Spanish and has lived most of his life in the Mexican Caribbean.

Property info

Comfortable private rooms in a large property, with king size beds, air conditioning and private bathrooms. There is a shared kitchen, garden, patio and plunge pool ready to be enjoyed. Fantastic location half a block from the town centre, restaurants, shops, markets and a five minute walk to the lagoon.

Neighborhood info

Get the best of both worlds. Staying in Casa Umay you'll be practically in the heart of the town centre and only 3 blocks from the lagoon. Enjoy restaurants, shops and bars at just a small stroll away.

Languages Spoken

English,Spanish

Area info

Restaurants
1 Restaurant On Site

  • Da Bruno
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner

Amenities of Casa Umay
Great facilities! Review score, 9.1

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Room service
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
Outdoors
  • Outdoor furniture
  • Barbecue
  • BBQ facilities
  • Patio
  • Garden
Kitchen
  • Shared kitchen
  • Stovetop
Activities
  • Bicycle rental
    Additional charge
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • Room service
Safety & security
  • Fire extinguishers
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking rooms
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Plunge pool
Spa
  • Public Bath
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Casa Umay takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Check-out

Available 24 hours

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Payments by Booking.com

Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.


Parties

Parties/events are not allowed

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Casa Umay

  • Room options at Casa Umay include:

    • Suite

  • The prices at Casa Umay may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Casa Umay is 800 feet from the center of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

  • Casa Umay has 1 restaurant:

    • Da Bruno

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Casa Umay is from 3:00 PM, and check-out is until 11:00 AM.

  • Casa Umay offers the following activities/services (charges may apply):

    • Massage
    • Public Bath
    • Swimming pool
    • Bicycle rental