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Featuring an outdoor pool and free WiFi, Hotel Suites Mar Elena is located in Puerto Vallarta. Soriana market is 328 ft away. A cable TV is provided in each room at Hotel Suites Mar Elena. The private bathrooms also come with free toiletries. At Hotel Suites Mar Elena you will find a 7am to 11pm front desk and a terrace. Other facilities offered at the property include a shared lounge, a tour desk and luggage storage. The hotel is 1.5 mi from Cruise Ship Pier. Lic. Gustavo Diaz Ordaz Airport is 10 minutes' drive away.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Continental


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
and
1 futon bed
1 king bed
or
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
7.9
Cleanliness
8.4
Comfort
8.4
Value for money
8.0
Location
8.3
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Sandra
    United States of America United States of America
    Friendly staff. Excellent location. Great service.
  • Jose
    United States of America United States of America
    The attention @ the reception was great Nicely greeted and welcomed Staff at breakfast was friendly
  • Eunice
    United States of America United States of America
    the decor was nice and the staff was friendly, the AC was amazing and the pool area is well kept

Hotel area info

Amenities of Hotel Suites Mar Elena

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/Beach towels
Spa
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Solarium
  • Fitness center
Languages Spoken
  • English

House rules

Hotel Suites Mar Elena takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of MXN 1000 is required on arrival. That's about USD 59. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Suites Mar Elena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that upon check-in, the guests will receive a bracelet that they must use their entire stay.

Please note that all rooms are smoke free.

Please take to wash the dishes is not an included service.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of MXN 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Suites Mar Elena

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel Suites Mar Elena is 2.7 miles from the center of Puerto Vallarta. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Suites Mar Elena include:

    • Apartment
    • Twin/Double
    • Quad

  • Check-in at Hotel Suites Mar Elena is from 3:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Hotel Suites Mar Elena can enjoy a highly-rated breakfast during their stay (guest review score: 5.4).

    Breakfast option(s) include:

    • Continental

  • The prices at Hotel Suites Mar Elena may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Suites Mar Elena offers the following activities/services (charges may apply):

    • Fitness center
    • Solarium
    • Fitness
    • Public Bath
    • Swimming pool